How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREScout Pest Control
Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #58Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 2,211 Google reviews
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Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Scout Pest Control for 8 kinds of job.
Scout Pest Control for general pest inspection
Clear ✕All 478 Google reviews tagged “General pest inspection” · showing 400
These guys always do a great job.
Great service as always! Knocked down some wasps nests that were really dangerous for us to handle! Thank you Scout’s!
Our technician was fantastic!
Very friendly & attentive to issues and needs
Love the Service and The People. Good homesome customer service which is no more, but Scout Rise Above The Rest..
Very friendly and thorough
Very thorough and extremely professional. I believe his name is Lance and his work ethic is 2nd to none.
I’ve been using Scouts for a year now for spiders and mosquitoes and I’ve been very pleased with the results.
Joe was fantastic. He did a great job for us. He is a gentleman and a pleasure to talk to. Solve our issue right away
We've had Scout Pest Control for almost 2 years and we've always been pleased with the service that all of their technicians provide. They are thorough and very knowledgeable.
We have been using Scouts Pest Control for 2 years in our commercial facility. They have gone above my expectations. They have responded quickly when we have a pest issue come up. I will be looking at expanding to the residential side for my home.
Christian is always polite, delightful, knowledgeable, and does a fantastic job!
I really am impressed by how professional Tim was and how he answered my questions as to the issues with insects. Tim did a excellent job on spraying my house. The best person I have ever had! Thank you Scout Pest Control
Sam always goes above & beyond! We can always count on him to text us prior to coming & making sure the meeting time is good. He always makes sure we’re completely covered & gets anything we have asked! Ask for Sam!!
I highly recommend Sam !! I have used scout pest control for over a year now and Sam was the first guy to originally come out to service my home and I have requested him every time sense then. He provides top tier service every time. Sam is a super friendly guy and does an excellent job I can trust him to do the job…
The people at Scout's are friendly and efficient. I have the Silver plan. Spiders were a major problem. Constantly coming in under my front door and webs all over the porch and the eaves. I have not seen any now that Scout's comes on a regular basis.
Sam came by our house and did an amazing job. Very friendly and helpful
Very professional as always. Never denied any request with Scout customer service at its best.
Great experience with Ben! Incredibly knowledgeable and helpful.
We are very satisfied with Scout Pest control. Ben came out for our scheduled service today and was attentive to our issues and knew what to treat around the house with for best results.
Great service!
We love scout pest control. Sam, our technician, always does a great job with home homes !
Ben was very friendly, good attitude and made sure to explain everything.
Bailey did a great job and was friendly. We always appreciate you all! Thank you!
Very professional and easy to deal with. Great company.
They have been amazing and super responsive with our needs. My technicians are very knowledgable and are always willing to answer my questions even when I have been a little frustrated with the situation at my home. When I asked about changing things around, they had no problem doing it and making sure I was…
Sam did an awesome job! Listened, asked questions, and met our needs inside and outside.
I had a great experience with Lance at Scout Pest Control! He was professional, friendly, knowledgeable, and took the time to explain everything clearly. You can tell he genuinely cares about doing a good job and making sure the customer is taken care of. He was thorough, respectful, and made the whole process easy…
Wonderful service and customer service
I live in the sticks and my home is completely wooded all the way around with little swamps in them so there's always going to be a few little creepy crawlers of some kind but I am so pleased with Scout. Joe is usually the technician who services our home, and he is excellent. He’s friendly, professional, and…
Scout has been my preferred pest control since buying our home over 4 years ago! Especially appreciate Brad and his attention to detail and willingness to answer questions about various pests, signs and potential pests! He’s a great provider and very appreciated. Thank you!
Ben did an excellent job at our restaurant and was very informative and attentive to what he was doing! He does a great job for Scout Pest Control!
Sam is great!! He is always prompt, professional, courteous and knowledgeable!!
Joe is extremely professional and courteous. Great job!
Scout Pest Control has been my pest control company for several years. Thevy are always on time and efficient. I live in a rural area bounded by woods and open fields, so field mice, occasionally rats, even chipmunks, are a constant nuisance. I never see mice or other critters in my house anymore. Scout has done an…
Awesome experiences so far ! Sam has been fantastic!!!
Sam is super friendly. Service is done really well and the communication has been clear and helpful. Enjoying using Scout and Sam.
Affordable Top notch service. Takes care of all our pest control needs. Yard, home, interior and exterior. Very thorough! Keeper!
I am always happy with my service. I get a reminder text a week in advance plus another a couple of days prior to service. The technicians are always friendly and professional. My technician today was excellent in checking the area for wasps as I had seen some near a particular area of my home. I have…
I love how he always lets us know he is on the way and how Scout/the technician communicates with us. We get the monthly service and they take care of it all!! Thank you for keeping us bug free!!! The best customer service around.
First time customer, showed up super fast. Treated inside and outside!!
He was great. Very knowledgeable and told me about everything he found. His expertise was amazing. Loved dealing with him. He took care of our home inside and our
Joe is the BEST! So happy to have him on our side!!! Your services are top notch and I highly recommend Scout.
Joe was AMAZING! So friendly and did a wonderful job cleaning up the outside and spraying Everything. So happy I went with Scouts. 10/10 RECOMMEND 👍🏻
We have had great service with Joe! He is a nice man who does his job well. We really are happy with this company!
we can only give great reviews. everyone from Scouts has been prompt efficient and courteous! highly recommend!
Great customer service and friendly reps! Joe is the absolute best! He is so efficient and helpful!!!
Best service ms ever! So kind and considerate! Understanding of our special needs son and always greets our kiddos. We have had excellent results from every single service he has provided!!!
Joe does a great job! He listens to concerns and addresses them. Happy with the services!
Very nice , polite, came very fast! Joe was amazing! Extremely polite! Even my kids are getting used to him.
Joe does an amazing job. He keeps the bugs away and is always polite, courteous and professional. Highly recommend!
Christian is outstanding! Excellent service every time ! Highly recommended!
Team is knowledgeable and willing to help. Professional office staff and overall good experience. Jaylen was very helpful and listened to my concerns and was able to offer solutions.
Joe did an excellent job explaining how everything works and why. He has a great personality, communicates clearly, and maintains a positive attitude. He was thorough with every part of the job and made sure nothing was overlooked. Thanks Joe! After 6 months of using Scout Pest Control I have zero complaints. If…
Sam has been technician for the last several visits and he’s wonderful. Personable, friendly, asks good questions about our pest control needs, and takes care in how he moves about our house. Scout has done an excellent job (affordably) remediating a pretty bad brown recluse spider issue that we had when we moved…
Sam did an excellent job! He was very friendly, knowledgeable, and made sure everything was taken care of. Great experience!
The technician arrived exactly at the time his text message indicated. He greeted me and introduced himself with a handshake. He was very professional and did a thorough job of treating interior and exterior spaces of my house. This was my first experience with this company since they assumed accounts in northwest…
Great job!
Brad always does a great job ! Thank you for taking care of us!
Lance came out and was very kind and thorough.
Hey Zack, I just wanted to take a minute to thank you for coming out so quickly to help us with the mice issue. We were dealing with some rodents and a pretty bad smell that was left behind, and you and the team jumped right on it and helped us get everything under control. We really appreciate your quick response,…
Christian was great and super helpful!
They’ve been taking care of us for years and I’m so happy with them still years later! Very responsive and get us in quickly when we need extra treatment. Highly recommend!
Nick Scott did a great job. He was very respectful and nice. He sprayed the baseboards as asked.
Zack and Ryan are doing a great job
We live in a mobile home surrounded by trees.Lance has been doing our bug and vermin extermination for about a year. He is always respectful, friendly and concerned with our issues. Our dogs love to see him and he is very protective for their safety as well as my health. Thank you very much for your time and energy. Is
Sam is the man! Knowledgeable and professional. Answered any and all questions we had with ease. My wife feels safer with the pest on their way out, which makes my life easier. If you’re married then you know 😂 -John McGee
always customer centered and good service. highly recommend Scout
Very professional and delivered important information. Very thorough!
Great service fast and effective and easy I recommend
Scout Peat Control, specifically Joe Adams, is top notch! He is so friendly, does a thorough job, and takes great care of our property as if it were his own. Highly recommend them! Joe
Wonderful job 👍 employees are pleasant and do their job with no problems, and we haven't seen any bugs like promise. Thank you 😊
Sam did a wonderful job. He text us prior to arrival just like they promised they would. He showed up on time. He educated us on all the different services Scout offers ( I didn’t realize yall offered termite)! Unfortunately I just paid an annual agreement with another company because we’re closing on this new house…
The guy that came out was very polite, professional, and set my worries to rest. No rushing on the job which i appreciated and was also very well put together.
Scout Pest Control is the Best! Joe Adams the technician that treats our Condo does a fantastic job and I can’t imagine living on the River without the service! We have used them at our old home and our new condo and never had a bad experience! Call Scout Pest Control to schedule your home!
Samuel was great! He explained everything throughout the process and went over everything again as he was leaving. He was also very friendly/kind and helpful. I’m very grateful to finally have some help in getting a stressful matter under control in which he was also very understanding of.
We have been with Scout Pest Control since 2024. I recommend them to everyone! Having a membership is worth every penny. They are always quick to respond and come out right away when we need them. I am terrified of wasps and spiders, and man we have a lot of them around our home. They do a thorough job reducing the…
They did an amazing job, he was right on time very polite and professional went over everything he was going to do.I would recommend them to anyone.
Sam Browning did an outstanding job and has a Super Personality!! A really great guy 🤙
Had a wonderful visit from scouts pest control the other day. The technician, Lance, was so helpful and so friendly. I appreciate what he did. I like the company a lot. I have recommended them to several people.
Scott is very thorough and courteous. He explains all applications. Pest control has been outstanding. Highly recommend Scott and Scout Pest Control. We had a black widow in our mailbox and Scott said he would take care of it and ensure more would not nest there.
Very pleased with Scout Pest Control. Reasonable pricing. Always polite and accommodating. Follow up to see if needs have been taken care of. Would definitely recommend.
Lance came out to my house and sprayed for the pest I mentioned. Very friendly and knowledgeable! He went beyond my expectations! Thank you so much for coming out and helping!
Lance was very polite and professional and did a great job listening and explaining what he would be doing to combat our issues. Thank you
Scout is best company we have had, very organized and professional, Lance is great, does not miss anything, always on time, gets the job done, knows how to focus the treatment
They always do a great job 👍
Very thorough initial service appointment, glad we made the switch to Scout Pest Control, thanks Joe!
We have no ants to bite little baby toes. Keeps all the babies, toddlers and children happy.
Outstanding Service!! From the initial appointment to the routine monthly services with Lance, it feels like a visit with family/ friends. Not just a generic appointment. We live out in the county, and our biggest issue was outside pests. No more. Lance has given us our outside living space back pest free! Give…
I chose Scout Pest Control on the recommendation of a friend from church. James, the salesman, that came for my first initial visit was so professional, respectful and honest. He took his time explaining everything to me, showing me things around my house that I hadn’t noticed and he never once made me feel…
Cody was very professional, informative, and thorough. I would definitely recommend Scouts!!!
Joe, our tech, was very nice and thorough! Definitely proud my mom recommended this company!
Great service, explained everything thoroughly
We just had Scout treat our new home. Joe was very prompt and professional. Good experience!
We have used Scout for years and have always been pleased with their customer service and attentiveness to problems when they arise. They are quick to perform a retreat if needed, address new concerns, and answer any questions. Chris was a pleasure to work with as have all of their technicians.
I can’t recommend Scout Pest Control enough! I have been using them for over 3 years and every technician that comes out is polite and professional. I have general pest as well as their flea/tick/mosquito service and I never have any issues! I have a pond right by my house and we do not have any issues with…
Joe was fantastic! Very knowledgeable, thorough, and friendly. So happy with the services provided.
Service tech was on time, notified me 15 min. Prior to arrival. Excellent job very personable. Would highly recommend this company to friends.
Great service and communication!
He was very quick and efficient but also made sure the job was done!
Scout goes above and beyond with their excellent service. They have made additional service calls to spray and kill underground yellow jackets and got rid of a hornets nest! We wouldn’t use any other pest control!!
I am so glad I reached out to Scouts pest control to have regular service set up. Sam came out for the initial visit and assessed my property helped calm my fears about bugs, explained the process of what he was going to be doing with each visit and what the goal was and how we can work together to make the bugs go…
Highly recommend scout pest control. Helped me with all my pest problems
Scout pest control has been super. I get a text a week before they come out notifying me of the date they are coming, then another text the day of notifying me of the time. The techs are clean, professionally dressed and well spoken, I have no concerns with them being at my home or around my family. Plus the ant…
Lance was very thorough, and we really appreciated him taking the time to assist us and answer all of our questions.
We have used scout for about 7 years, they are consistent, responsive, and great with communication. Would definitely recommend.
It’s always a pleasure to see Joe! He’s top notch! Today was no exception. He brought a teammate today, Chad, he was as equally stellar as Joe! Thanks fellas!
Chris took great care in addressing all of our concerns and was very thorough!!! We had a great experience!
Scouts Pest control was the 1st company to answer my inquiry. Within a few months I no longer heard noises coming from my garage. They reply within a timely manner when I reach out. Techs have been very nice, patient, professional, understanding. They even located possible areas where the rodents may have gained…
Love Scout Pest Control! We've been using them for YEARS. They've always been so friendly and if we have had any issues or increased pest activity, which we rarely do, they respond right away. 100% recommend Scout!
Chris was very informative and efficient with our service! He made sure to go over the process with us and got everything done quickly. Also very nice!!
Jason did a fantastic job. He was very thorough, friendly, respectful and made me feel very confident that he was taking good care of my home. I was very pleased with the job he did and would highly recommend Scout Pest Control
Easy enrollment, professional staff, thorough service. No complaints!
Scout Pest has done a great job controlling my roach and termite problems. The service tech are nice and helpful in answering any questions or concerns I have about my issue. Scouts office personnel also respond quickly to any questions or concerns I have. I also want to give a shout out to the tech Chris that did a great job at my last appointment.
Fast response. Excellent knowledge. Informed me of all steps and offerings.
Chris provided timely and thorough pest inspection, explained our situation and gave options for our pest control situation. He was very helpful and gave us great peace of mind knowing we are solving this issue. Will continue to work with him on this.
We have been a customer of Scott Pest Control for over 10+ years and have no complains. They have held up to their promise to keep us satisfied by coming back out to spray, if need no limits. From the main office staff to the workers that come out to your home has been exceptional! Way to go Scout Pest Control!
Lance was Super nice, and very attentive. We are very satisfied with how we have been treated along with the products they've used to solve our pest issues. 100% happy.
Jason did a fantastic job! Very knowledgeable and worked great around my children and pets.
Tech was knowledgeable and got us taken care of!
Scott always does a great job and is so friendly. He always makes time to “visit” with my dog.
Techs are so nice and informed. You can ask them anything and they can help. Very professional team.
Scout pest control has been a great service to us as home owners, we have been with this company for 12 years. I love how they respond to our issues with 24 / 48 hours when issues arise.
Outstanding support for our issue. Checked inside and all outside bait stations reloading them with new bait. Welcome Joe back anytime.
Prompt and professional service!!
Very friendly and great service!
Scout Pest Control does a great job! Lance is wonderful! He was professional & knowledgeable & goes beyond the call of duty!
Our technician, was extremely friendly, answered all of our questions, and got the service done very quickly. Very happy with using Scout!
Was great, professional and quick!
Scout Pest Control does an amazing job! Frank always takes great care of our home.
We have used Scouts for many years now. The exterior treatment works great at keeping nature outside where is should live. The bait boxes do their job at keeping mice outside as well. We usually spray inside in the spring, and that's all we've ever needed! Returns for specific problems like wasps is a huge bonus!…
The whole team has been quick to respond to any issues we have had. Very personable and supportive. I refuse to live with bugs and especially spiders so when we started seeing them come around more scout came around more.
Scout Pest Control is super easy to work with and I appreciate how easy it was to explain my issue and have it solved.
Brad and James do a great job. Highly recomend
Chris was great! Explained everything and was quick!
Brad is the kind of employee any owner would want to have working at their establishment! He was very thorough & informative on the work he performed today. Thank Y’all for the great service!
Our pest control is always on time and very nice.
The technicians are courteous, timely and professional. We have made out of cycle requests for which they immediately addressed. Recently as the company I have had my termite service with was bought out by another company, I inquired about transferring my termite service to Scout. James and Chris provided detailed…
Best Peat Control company in Northern Alabama hands down!!!! I would refer them to every homeowner in their service area!! 🫡💯
Very friendly. And amazing work!!!
Sam was thorough, professional, and courteous on his last visit!
Scout is by far the best pest control company ever, local owners and operated. Sam is hands down the best pest control technician ever! From the first call to the final treatment, everything was professional, prompt, and thorough. Sam was super knowledgeable, explained the process clearly, and took the time to…
Our technician Lance does a great job for us each month.
Lance services our home monthly and does a great job. He is always attentive and asks us if there are any concerns that need addressed.
I have to say… I am SO impressed with Scout! Their service is absolutely amazing. While I am never home for treatment, we never have any issues with pests inside! Their outside service is amazing, but they will always treat inside if i just ask! Please note as well, they have amazing customer service all around.…
Scout has been a wonderful company to work with ever since they assisted us, making our lives much easier. Special thanks to Sam for going above and beyond in his role. He's always friendly and handles his duties smoothly!
As always Joe adams did a awesome job. I couldn't ask for better service. He was very professional took his time.
Fantastic Service. From Sales, to warm customer service from the office, and exterminators possible. I know my home is always in good hands.
Scout has been wonderful in working with us to solve pest problems! They are quick and professional every time!
Our technician Christian Yueng was very professional and kind. He made certain that he fully understood our needs.
Joe and James were awesome! I would recommend to any and everyone!
Reliable service, they were able to handle jobs other pest control companies won’t
Lance and the whole staff does a great job. I would highly recommend their services.
Had and still have a great experience with Scout Pest Control. Lance was very professional and easy to talk to. Definitely will recommend!!
Fantastic service!
Lance has always done a superb job on my house!
Great service and amazing communication. We have had great results!
Service has been great
The technician was on time. He did an excellent job. He was very professional and assured me that Scouts would help in any way needed. I am rather new to Scouts, but I really appreciate their quick response and work with my schedule.
Scout Pest Control has been THE best pest control company I have ever used! Everyone is always professional, courteous, prompt, thorough, and go the extra mile every single time. The cost is very affordable. I have never had to call them back out as I never see any bugs, spiders, etc. in the house.
Lance was on time and very friendly. Lance answered all my questions and gave me all the information about everything he was doing. Scout is a great company!!!
We switched to scout earlier this year thanks to Christian Yeung. He is an amazing tech
Joe Adams was professional and courteous from the moment he arrived to service our home. He took care of the concerns and issues we had. He is the reason we continue to use Scout!
Quick, easy and reassuring!
Joe was great. He got the whole house inside and out. Now we are seeing the results and are very happy.
We love our service. The friendliest staff and always take the time to answer questions and concerns.
Great company. Very responsive. Excellent service. Frank, our pest technician, is always a pleasure to deal with. Highly recommend!!!
Joe was so nice. Always great service. Been using them for a few months now & have always been happy all around.
He did a great job Love the Attention to Detail and really explained everything that he was . Never had someone come in and explain everything to me, and it made it so much easier for me to understand and be comfortable with the services that the company provided
Scout always provides excellent and friendly service!
Chris explained the process and did a great job.
I’m so happy I found Scout pest control, they came out within a few hours of me calling in. Simon came out and serviced our house and made sure to explain everything that was going on. Thank you guys so much.
Amazing service and a great price! I'm so glad I found them for our pest service and I look forward to working with them. I will be referring them to everyone I can.
TBH, pest control is pest control. The difference at Scout is the SERVICE. I always get prompt, courteous service. The technicians are really good at explaining the processes and setting realistic expectations. Our regular maintenance does a good job and if we happen to notice an issue, they respond almost…
We have been using Scout for about 8 years now. We initially called for help with sugar ants and later added on termite prevention service. Scout has been very responsive and easy to work with. They keep us informed on when to expect their visits and will automatically reschedule us when the weather is not…
Very good communication! Updated and reported on the status of his arrival time. And friendly as well
When Sam was treating our home, he was thorough, kind and very knowledgeable. Haven’t seen any pests since!
Great pest service. Friendly service and always willing to come out in between visits if necessary. Highly recommend!
Excellent service and attention to detail.
I have general pest service and whenever I have an issue they are quick to help. Great service and staff
The service at Scout’s is incredible. Their detail to thoroughly treat my home and their ability to work around my schedule is awesome!
Lance was very professional as well as friendly during our visit. He answered all our questions. Very quick n through
Frank at scout pest control is amazing he knows his customers and goes above and beyond to make sure everything is taken care of.
Nice gentleman and does an amazing job!!
Lance was awsome the service was outstanding i have used this company before and will keep on using them i recommend them to anybody 5 star in my book
Great guy! Very professional
Very professional, easy communication and follow through. This company was highly recommended by someone I trust and have not let me down in the slightest.
Great service. Thoroughly explained the process and options. Highly recommend.
Our tech James was so professional and friendly. He arrived when he said he would and did an outstanding job treating our property. We plan to use Scout Pest Control at all our other property locations in the future!
Joe and his helper were out today to treat my new built for insect, spiders and mice. They did a great job of explaining the process and educating me along the way. Very professional and nice.
Lance was very friendly and took the time to walk me through all the different services. He also provided us with recommendations on other things we could do for our crawl space!
The staff is always professional. Hannah did an amazing job.
Hannah is amazing!!! I swear she listens to every concern we have and does whatever she needs to to help any situation!!! Love her and I hope she stays for a really long time!
We've been using Scout Pest Control for several years. Customer service is great and very responsive. We place a call with an issue and they're coming out the same or next next day. The techs are very thorough and they explain what they're doing. We highly recommend them!
our technician was very thorough and went beyond our expectations. he let me know everything he was doing and why and talked me through the process to make us feel safe. we are hopeful to keep up this relationship with this company for a long time. thanks again so much for the prompt service to keep our kids safe.
I have always had great prompt and great service from Scout Pest Control. Rarely do I have pests inside from their thorough coverage of the perimeter of my home. When I do have pests inside they come quickly to take care of the problem.
Honest company and friendly staff! Highly recommend for mosquito and other pesky bugs.
Great Tech He (Sam) is very fast educational and really focus on important areas that most people don’t think of pest to be in he is a very cool Tech and would definitely recommend him to anyone who doesn’t have much knowledge about their pest because he comes in with the knowledge and skill and mindset to do a…
Quick and efficient
We’ve been using Scout for years to prevent pests and insects. They are very professional and their products work. Ryne is great! He always asks if we have any new or specific needs. The mosquito service (and the other preventative treatment) has kept our yard in great shape with very few mosquitoes and all other…
I love Scout’s Pest Control. Been with them for years, and it’s always been excellent service. They are prompt when I call, and they have always taken care of whatever problem I have had. Overall, have never had any ongoing problems with bugs/insects because the products they use work! Every guy that has come out…
After asking about recent pest issues I was having, Frank serviced the outside & inside of my home. He took time to do a thorough job & even checked bait traps that I own that had been loaded incorrectly in an unsafe manner. Rather than leaving them as is, he took the initiative to replace the bait in the correct…
Awesome company would definitely recommend! They handle all of our pest control needs at my job Ben Capps is awesome and will do all he can to handle any situation that arises
Joe did a very thorough job and was very helpful.
I love Scout’s Pest Control. Have been using them for around 9 years now! Great service, great employees!
I had cooks but it wasnt killing the problem just hiding them so I called scouts and so far they Never give me a problem when I call, always fast service and they listen and help you. The only thing I have to say negative is I don't like the locked in contract for 12 months.
I couldn't be happier with Scout Pest Control’s service! With a busy household, dealing with pests was the last thing we need. Their team is prompt, friendly, and incredibly thorough. Their technicians are knowledgeable and answer any questions I have. Highly recommend Scout for anyone needing reliable and effective…
Scout always responds to my needs in a timely and professional manner. We have been customers for the last 3 years and not once have we been disappointed. Jermaine tended to our every need without complaint. It is great when service providers treat their customers as part of their extended family!
Joe did a great job!! He was professional, knowledgeable and most importantly friendly.
Jermaine was extremely thorough, professional, and knowledgeable. He showed great concern for our home and took pride in the quality of work performed.
Joe was informative and through with both the service and the information about the service
Great service.
Great company on time and right price
Joe was great. He was both professional and personable. Joe took the time to talk with us and was quick to address any concerns that we had. He was thorough and made sure we were happy when he finished the job.
We moved into our home this week and Scout Pest Control was the 3rd business I called. First 2 was major big name companies but Scout was one for me. Friendly and knowledgeable customer service. Got me a quick quote and appointment scheduled same day. Joe came out and was super kind and respectful to my family.…
The service guy who came today has great people skills! He did an excellent job and explained everything clearly! Hope he can be my regular service guy!
Joe did a great job of explaining everything he was doing while doing his job. Super friendly and informative.
Jermaine is the most courteous and very through with his work. Always goes way beyond in his service!
The Scout Pest Control technician was very thorough and explained everything in detail. We were very pleased with the service and highly recommend them.
1st impression all was good Lance knocked down all the spider webs, and dirt dobbers ect they do a 45 day follow up kill ant colonies close by now i can sleep at night without having to worry about creepy crawlies coming in to get warm next to me lol Rhonda Klees
Our first initial visit went off without hitch. Our tech was on time, answered all questions and concerns, and even killed a mice for us. To sum it all up they went over a beyond I would highly recommend there service!!!
Representative was thorough, friendly, professional and very helpful. Did a great job clearing away all spider webs from the inside of my garage that I did not initially notice until he pointed it out, and for which I was very grateful.
Jermaine was very polite & knowledgeable ! It was a pleasure dealing with him.
Been a customer for over 2 years now and they've done a great job keeping the bugs away
Jermaine was the best. Very informative. Very friendly.
Was detailed about service and when he seen problems he informed me and took care of it
Great work. They did what they said they would do. Joe was very friendly, helpful, over all above great. Look forward to working with him and the company.
I called between visits because we saw some uninvited guests in our home. Ryne came out and was friendly, professional, and did a very thorough job of making sure we were protected. We picked up pest and termite control on the recommendation of the previous owners of our home and could not be happier!
Best pest control company I have ever had the pleasure of working with. I have been through quite a few in the past. I have been using scout for over a year and have 0 complaints. I am on regular payments that never change. They always come out exactly when they say they will and I can call in between visits and…
I haven’t seen any spiders, ants or other bugs in my house since Scout started treating my house. They come to my front door so I know they are here
These guys have came out every time I have had a problem and fixed it. They are all professional and super nice listening to everything I need. Jermaine and Cody came a strayed the wasp nest I have been dealing with and helped me with my ant problems. Great guys and great company!
Great experience with them! Had mice and ants. We set an appointment within a day. Very professional and arrived on time. Informative and knowledgeable. Will definitely use again.
Lance was on time, very professional, and explained everything thoroughly. He was also very kind and efficient. Very happy with our choice to go with Scout!
Tech was outstanding, friendly, and very outgoing. Can't express how enjoyable the experience was co.pared to other pest control companies.
Been very pleased with the service and we’re new customers
Our first experience with this company was great! The rep who initially called did a great job explaining their processes and answering questions. The service tech was professional and thorough.
Excellent customer service 👏
Always good service.
The tech arrived first and very professionally handled an introduction and stated his manager was coming too. They were both kind, professional, knowledgeable, and patient with our chaos (chihuahua, nuff said). Technician also provided helpful advice and was very personable and yet professional. I expect that of a…
Tech did a good job explaining what he was going to do and other service offerings. Looking forward to continuing the service.
Whitley was great. Explaining and asking if i had questions with every step. I appreciate that she really took her time and was so thorough. Thanks for the great service. Update: It's been a year and I'm still happy with their service and staff. Great work. Friendly folks. Update: Aug 2023. Still happy! I have far…
Positive experience... Everything was explained. Professional
Excellent service My tech Joe was awesome. Friendly, and thorough. Very helpful and informative Thanks Joe!
Jermaine was great. Very helpful with any questions or issues I had with my home. Address the problems and explained exactly what he was doing. He was on time addressed everything we needed and checked things we hadn’t thought about like high spider webs and wasps. Great service
Germaine was amazing! He was so nice and helpful with answering our questions and giving us informative tips on maintaining a bug free home!
We are so glad we made the call to Scout. Cody came out and was very explaining, understanding, and very professional. Cody showed up during the 2 hour window. He worked hard for 2 solid hours. We are seeming results already. Thank you Scout for being our pest services forever.
Had a Great experience with Scouts due to the team work of Joe and the sales team. Much appreciate the transparency of the information given by the technician. Helping me with any questions I had. Also giving a piece of mind with the service provided. Keep up the good work, Joe!
Great tech
Grateful for a reputable service. They communicate well, are on time, and complete their services as promised.
I have nothing but good to say about scout pest control. The tech that came today he went above and beyond to make sure all areas were treated that I ask about. I’ve been using scout for about 4months now and and our bug issue is almost gone. Thank you Scout.
Cordial and professional
Scout Pest Control has always taken time to answer my questions thoroughly and explained exactly what they’re doing. They are polite, kind, and not in a rush. They take complete care of any pests, so I can relax knowing they’re handling any bug problems very well. So thankful to have found this company!
Prompt, dependable, professional, knowledgeable, courteous, helpful, affordable and works around our schedule. We won’t consider anyone else.
Scout has taken fantastic care of us over the past several years, especially the technician Mr. Brown! Their work helps keep the ants, spiders, and mosquitoes away and under control; and whenever we have anything extra come up between standard services they always come right out to resolve it for us! 100% recommended!
They were professional and kind. They arrived early and got the job done fast. This company is very friendly and the pesticide they used had no effect on our cats! Wins all around
Since I've been with Scout Pest Control for several years now, I want the public including any one looking for a pest control company to do business with that Scout has done everything possible to keep me a happy customer. I would recommend them to any one with out question!
We have been relying on Scout for more than 3 years and are very satisfied with everything. The commutation is great, everyone is punctual, and the technicians are nice. 10/10 recommend!
Never have the bug problems I used to have which was pillbugs and wolf spiders everywhere inside. They haven't to come inside for years because of how good a job they do outside.
Scout Pest Control has been a great company for us. We’ve been customers of them for the past 3 years or so. They’re always professional in any interactions and quick to respond to requests. They’ve been quick to resolve and treat for any pests that come up. We couldn’t be happier!
Awesomeness
Great technicians that came out each time. Fast and speedy service. I will definitely use this company in the future.
Amazing service. Super nice!
I’ve been completely satisfied with there pest control services with no complaints and would recommend the service 100%
Professionally willing to listen and extra service if and when the client is in need. Scheduling is never an issue.
Very professional services. They were able to squeeze us in the same day. We had a issue with bird mites and they came out treated the area and have definitely noticed the difference. The gentleman that came out was very professional and took care of everything.
The Scout exterminators that come to the house are extremely knowledgeable. They are responsive to any concerns we have and always professional. We have rarely seen bugs or spiders since starting our service and they always answer our questions.
Great service! Very kind and attentive workers!
Jermaine and scout staff have always been professional and courteous. They are quick to work with my schedule and come when it’s convenient for me. They send reminder calls or email to remind me when they are coming. They take care of whatever the issue is quickly.
Awesome service!!
We've been using Scout for a few years now, and we couldn't ask for a better pest control company. They go above and beyond to ensure our home stays pest, rodent, etc free. Jermaine was very thorough and courteous!
The guy was very professional I think his name is Jermaine and knowledgeable of the his job. Thanks for your service
The technician was professional, knowledgeable, courteous.
Always so professional and kind!
We’ve had Scout come out quarterly for at least 5 or 6 years to sweep our eaves and do a basic inspection for pests. We’ve alwayww we been pleased with how thorough they are and they’re professionalism. They have always been happy to come back after a visit to address new issues that might come up between scheduled visits.
Love Scout so much that we brought them with us when we moved! If I have any issue at all I know I can call and they'll fix it. One of the very few companies that will treat the whole yard and not just right near your house. They were a lifesaver treating our yard for fire ants when we had little kids running around…
Ben was very knowledgeable and fast. He came in did the job and when I had questions they were answered.
The last visit was phenomenal. The tech was thorough and professional.
Very impressed with my service today. My technician, Jermaine was professional and courteous. A local business who takes care of their customers.
Professional and courteous.
The young man who came was professional and courteous, and our experience was just overall good!
Every time we have Scout at our house, they are professional, easy to talk to, and care about what we want with our services. Very happy, two years running as a customer.
Very professional and courteous interaction.
Adam and Ben were very friendly, efficient, communicative, and professional!
Good service no complaints
convenient, easy to schedule, always willing to help and the best communication
I use them for my pest control prevention
I’ve been using Scout since 2020. I appreciate how responsive they are to any needs outside of my quarterly general treatment. Scheduling or re-scheduling is a breeze!
I was impressed with Jermaine's Hard work and him being such a gentleman. He got everything done. He was very thorough and he made sure that no door was left unchecked There was also a drawer in our kitchen that has been driving my mother crazy cause it will not close. Jermaine went above and beyond the Call of…
I switched to Scout Pest Control about a few years ago, but not because I was not pleased with my previous service. I just thought I would give Scout a shot since they were fairly new. Fast forward to now, and am I glad I did. The service is excellent; they are very responsive and are always available to answer…
Cody was very professional informative and knowledgeable about the products he used and the services he provided for us ! great job
Very good service. Jermaine was very professional and concerned about what my problems were. Will continue to use them.
Jermaine is our technician. He has outstanding customer service and is very thorough and friendly throughout his entire services. He explains in depth the issues at hand and what to expect from the products used. They also use family and pet friendly products so it does take a moment since it isn't as strong but…
Great service! Our technician Jermaine was very thorough! He even explained each service he completed throughout our home. 100% satisfied!
Very pleased with service.
I was recommended Scout by a friend for a general pest service. My tech,Jason, was awesome and very professional, even when my cat decided to go crazy and run around the house in a frenzy 🤣 he was very thorough, inside and out, with the treatment. I highly recommend them and will definitely continue service.
Excellent
I have been a customer of Scout Pest Control for about a year and every technician is very professional and they make sure there is nothing else needed before they leave. I was struggling to keep up with the spider webs outside since we live in a rural area but we have had no issues since they started coming out…
Technician was great, polite, explained what he was doing, & f/u info. Thanks Jermaine!
The "bug guy" was very professional and very thorough. I am grateful and Happy with my our services from Scout Pest Control.
The technician was very polite and professional. He went over everything and answered all my questions. He did a thorough job and was very efficient!
Superior service, in depth knowledge, very friendly. Extremely informative. Highly recommend!!!!
Lance was very courteous and asked specific questions about any problems that we had inside the house and outside. I mentioned problems with spiders on and around our pool deck areas and he used a special treatment for them and for their common prey bugs. I really appreciated Lance’s professionalism and responsiveness.
We have used this business for a couple of years. We have been very happy with the quickness and quality of scout pest control for some time now. I would like to specifically recognize the employee that came to our house on 3/21/23 @ or around 2:50-3:35pm to do regular preventative treatment. He was courteous,…
Lance was professional, friendly, and prompt. He inquired about issues and informed me of the services that would be rendered outside of the home.
Competent and friendly. Did everything I asked.
Very friendly, very professional, answered all the questions I had.
They are very polite and respectful and very informative, so far So good👍
Very professional!
The tech that came out was Cody Jones. Very knowledgeable and very nice guy. Great service! 10/10 give this man a raise.
Jason came today for my service appointment. Jason was really nice and ask questions and listen to our answers carefully. He treated outside and inside. Very kind and professional young man. I am seeing great results and I will post again. So far I am very pleased with SCOTT'S services. Everyone is so nice and kind.
They were great! Easy to work with, very professional and friendly.
10/10 recommended!! They come out ASAP and treat and actually get rid of the problem!!
Scout is awesome. They got rid of my roach problem and are very professional and friendly.
The Pest Servicemen are always punctual and take great care of our home. We had a horrible problem with Brown Recluse Spiders when we bought our home last Jan. They took care of the Spiders for us and continue to while we renovate. We highly recommend Scouts Pest Control.
The service technician was will polite, professional and answer all my questions. He did a thorough on my property.
Always on time. Communication is great. Pests gone quickly following pest service. Service technician is always polite and professional.
Responsive, respectful and ready. They answered all my questions and made sure I was completely comfortable and satisfied with the work before leaving. No pressure to commit to long term plan and no pressure to review. I have pets and kids so I was really pleased they share the same concern and choose products that…
Their representative was very respectful. The exterminator came out on time. He was very respectful and kind.
The Scout Pest Control team was extremely responsive and thorough. I greatly appreciate them answering my questions and dealing with my rodent problems in a timely manner.
I have used Scout for almost 2yrs now. I had a terrible time with black widow spiders and were very helpful and responded urgently to my issue. They gave great communication and I have never had a problem with them. I moved into new location and it had several bugs both inside and out and they have gotten this issue…
They are always very nice, and remove their shoes when coming inside, which is always a positive ! Haha.
Wonderful experience! The gentleman was respectful and answered all my questions. He did a great job spraying the inside and outside of my home.
My technician Jeff was super knowledgeable and helpful! I found one brown recluse and he came to put traps down to monitor if it came in as a one time issue or if I may have had more. He answered all my questions and came on time! I love using Scout!
Cody was amazing. The house we are renting had rats that came in from the cold! I could not have that at all with my 11 mo old son starting to walk around. Cody was very nice, answered all our questions, explained the safety of their products for our son and did a wonderful Job.
Always give great service !!
Ashley came to do my service today and she did an awesome job. She sprayed my house in every spot that I told her that I was having problems. She literally sprayed in every room of the house something that I am not used to with the previous technician. I would recommend Ashley to people that I know. Thanks Ashley I will see you again next month.
The technician was very friendly and courteous. She listened to what I did or didn't need done. Gates were shut after she finished the treatment.
Ashley was very professional and thorough.
Been receiving prompt professional service from this company for a few years now. I enjoy the communication and the personable service I receive each time they have been out to my home. I run a business myself, consistent customer service, consistent execution of the job is what I seek in service providers. Well done guys and gals.
Professional and on-time service. Happy to use them again.
Dixie was awesome, friendly and professional. She went above and beyond. Thanks! A++
Cody, has been very professional. He explained our service contract before he started the services. Before and after each treatment he comes and asks if we have any new concerns or questions. Great guy, great service!
We had an excellent experience with Scout pest control. James Sanders was our technician and was incredibly professional, friendly, and efficient. He listened to our spider concerns and explained his methods for resolution before starting the work. We can see the great job he did removing webs and taking extra time to spray problem areas.
On time and professional...I'll be sure to post additional comments in the next month or so.
I think her name is Ashley and she did a great job
I have horrible anxiety about bugs. We used a different company and they scared me to death and barely checked my house. I called Scout for a second opinion. They were on time, very professional and reassuring. They were also very thorough and looked at everything I was worried about. They really calmed all of my…
We have used scout since we moved into our new build home months ago. We recently had James and he was so kind and knowledgeable during the service and answered all my questions. Every service the techs have come out on time and called ahead of time to ensure we would be here to let them in. The prices and quality…
This was the first visit to the property. They were both incredibly helpful, polite, and attentive to the specific concerns that I noticed. Great experience, and will continue to use them as a regular extermination company.
Called and someone came out the very next day. Technician conducted the service in a very polite and courteous manner, as well as the took time to review treatment plan and options. Looking forward to working with them in the future.
Zach was very professional, listened to my concerns and was kind enough to work around my busy schedule. Super happy I found this company!
Very pleased
Very kind employees who provided prompt service and put my mind at ease!
The Tech (Ben) is so helpful and one of the most polite young man. If anyone is in need of a pest control business, Scout Pest is the one I would recommend.
Able to schedule same day, came out in time. Very professional and courteous !
Scout is the best is gets. Privately owned and operated, well in touch with their business and how it runs. They’ve had the same staff for years which shows committed workers and leaders. They provide extraordinary quality guaranteed. Cannot recommend them strongly enough!
Very professional and informative. They answered all of my questions thoroughly.
My name is Kayla and your company services my home in Elkmont. I am reaching out because I work in an industry where you rarely get feedback for the positive, it's only ever negative and I don't want to ever be the person who does not show appreciation for the things other do for me and my family. Ben has been…
Christian was very helpful today! Found the source of our attic wasp issue! Thanks so much!
Zack and James were very helpful and thorough.
I must say that I've never encountered such a responsive and professional pest control experience with any other company as I have with Scout. I had been looking around for a long time for pest control services but was hesitant to pull the trigger on any of them. My husband heard about these guys on the radio and I…
Scout is always professional and courteous. The technicians are helpful in answering questions and providing information on my current status. The office staff is polite and friendly. Overall I'm very happy with their service.
Very nice person very professional and gave tips to make it better...
I have used Scout Pest Control for over a year and I am really pleased with their service! I recently had vehicle issues due to rodents chewing my vehicle wires. 😠 I called Scout - they come to my home every two months and It was almost time for their visit anyway - and I explained my situation. Zack arrived on…
Called regarding an ant problem and was expecting to have to wait at least a couple of days or weeks. Within a few hours Zach was knocking on my door. He was very knowledgeable and courteous. Thanks Zach and Scout for providing excellent customer service!!
My service person was kind, professional, and efficient! Highly recommend!
Chris was very informative about the process and overall had good customer service. Definitely would recommend this company for any pest control needs. Chris noticed the wasp nest without me having to tell him which shows me they Definitely do a good job at caring for your property. I Look forward to using Scout pest control. Keep up the good work.
Quarterly service
Had an initial problem because they were using contractors for dispatch but after that was fixed everything was really responsive. They came out, did a great thorough job and inform me about everything as the process was going. Was skeptical about an annual subscription for pest control but after the first visit, I'm sure it was a great decision!
Very friendly and thorough technicians.
Zach was very professional and on time. He explained what he was going to do for our treatment. He also addressed other areas that we were concerned about. He also wore a mask and maintained social distance. Great experience!
Have been using Scout for 4 years and really value their services. They do a great job and their work is effective. The service techs and administrative staff are also professional, courteous, and friendly.
They were very efficient, willing to discuss and answer any question. Ben and another guy, I didn't get his name, did a great job trying to tackle the problem we've had and will continue to do so every month to make sure the problem is resolved. Others in the neighborhood use their service as well. I know for a fact…
Zack has been a great technician. They take the time to explain what they’re doing and are always willing to answer questions before leaving.
Scout workers are always very nice and professional. I highly recommend them!
Awsome job, for fair prices. Nice and professional.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 477 | $58–$133 |
| Spider extermination | 324 | $56–$136 |
| Ant extermination | 278 | $63–$191 |
| Rodent extermination | 229 | $73–$246 |
| Hornet & wasp extermination | 216 | $79–$246 |
| Cockroach extermination | 203 | $66–$214 |
| Bug & insect extermination | 170 | $58–$131 |
| Mosquito extermination | 120 | $63–$101 |