How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREScout Pest Control
Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #58Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 2,211 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Scout Pest Control for 8 kinds of job.
Scout Pest Control for general pest inspection
Clear ✕All 478 Google reviews tagged “General pest inspection” · showing 60
These guys always do a great job.
Great service as always! Knocked down some wasps nests that were really dangerous for us to handle! Thank you Scout’s!
Our technician was fantastic!
Very friendly & attentive to issues and needs
Love the Service and The People. Good homesome customer service which is no more, but Scout Rise Above The Rest..
Very friendly and thorough
Very thorough and extremely professional. I believe his name is Lance and his work ethic is 2nd to none.
I’ve been using Scouts for a year now for spiders and mosquitoes and I’ve been very pleased with the results.
Joe was fantastic. He did a great job for us. He is a gentleman and a pleasure to talk to. Solve our issue right away
We've had Scout Pest Control for almost 2 years and we've always been pleased with the service that all of their technicians provide. They are thorough and very knowledgeable.
We have been using Scouts Pest Control for 2 years in our commercial facility. They have gone above my expectations. They have responded quickly when we have a pest issue come up. I will be looking at expanding to the residential side for my home.
Christian is always polite, delightful, knowledgeable, and does a fantastic job!
I really am impressed by how professional Tim was and how he answered my questions as to the issues with insects. Tim did a excellent job on spraying my house. The best person I have ever had! Thank you Scout Pest Control
Sam always goes above & beyond! We can always count on him to text us prior to coming & making sure the meeting time is good. He always makes sure we’re completely covered & gets anything we have asked! Ask for Sam!!
I highly recommend Sam !! I have used scout pest control for over a year now and Sam was the first guy to originally come out to service my home and I have requested him every time sense then. He provides top tier service every time. Sam is a super friendly guy and does an excellent job I can trust him to do the job…
The people at Scout's are friendly and efficient. I have the Silver plan. Spiders were a major problem. Constantly coming in under my front door and webs all over the porch and the eaves. I have not seen any now that Scout's comes on a regular basis.
Sam came by our house and did an amazing job. Very friendly and helpful
Very professional as always. Never denied any request with Scout customer service at its best.
Great experience with Ben! Incredibly knowledgeable and helpful.
We are very satisfied with Scout Pest control. Ben came out for our scheduled service today and was attentive to our issues and knew what to treat around the house with for best results.
Great service!
We love scout pest control. Sam, our technician, always does a great job with home homes !
Ben was very friendly, good attitude and made sure to explain everything.
Bailey did a great job and was friendly. We always appreciate you all! Thank you!
Very professional and easy to deal with. Great company.
They have been amazing and super responsive with our needs. My technicians are very knowledgable and are always willing to answer my questions even when I have been a little frustrated with the situation at my home. When I asked about changing things around, they had no problem doing it and making sure I was…
Sam did an awesome job! Listened, asked questions, and met our needs inside and outside.
I had a great experience with Lance at Scout Pest Control! He was professional, friendly, knowledgeable, and took the time to explain everything clearly. You can tell he genuinely cares about doing a good job and making sure the customer is taken care of. He was thorough, respectful, and made the whole process easy…
Wonderful service and customer service
I live in the sticks and my home is completely wooded all the way around with little swamps in them so there's always going to be a few little creepy crawlers of some kind but I am so pleased with Scout. Joe is usually the technician who services our home, and he is excellent. He’s friendly, professional, and…
Scout has been my preferred pest control since buying our home over 4 years ago! Especially appreciate Brad and his attention to detail and willingness to answer questions about various pests, signs and potential pests! He’s a great provider and very appreciated. Thank you!
Ben did an excellent job at our restaurant and was very informative and attentive to what he was doing! He does a great job for Scout Pest Control!
Sam is great!! He is always prompt, professional, courteous and knowledgeable!!
Joe is extremely professional and courteous. Great job!
Scout Pest Control has been my pest control company for several years. Thevy are always on time and efficient. I live in a rural area bounded by woods and open fields, so field mice, occasionally rats, even chipmunks, are a constant nuisance. I never see mice or other critters in my house anymore. Scout has done an…
Awesome experiences so far ! Sam has been fantastic!!!
Sam is super friendly. Service is done really well and the communication has been clear and helpful. Enjoying using Scout and Sam.
Affordable Top notch service. Takes care of all our pest control needs. Yard, home, interior and exterior. Very thorough! Keeper!
I am always happy with my service. I get a reminder text a week in advance plus another a couple of days prior to service. The technicians are always friendly and professional. My technician today was excellent in checking the area for wasps as I had seen some near a particular area of my home. I have…
I love how he always lets us know he is on the way and how Scout/the technician communicates with us. We get the monthly service and they take care of it all!! Thank you for keeping us bug free!!! The best customer service around.
First time customer, showed up super fast. Treated inside and outside!!
He was great. Very knowledgeable and told me about everything he found. His expertise was amazing. Loved dealing with him. He took care of our home inside and our
Joe is the BEST! So happy to have him on our side!!! Your services are top notch and I highly recommend Scout.
Joe was AMAZING! So friendly and did a wonderful job cleaning up the outside and spraying Everything. So happy I went with Scouts. 10/10 RECOMMEND 👍🏻
We have had great service with Joe! He is a nice man who does his job well. We really are happy with this company!
we can only give great reviews. everyone from Scouts has been prompt efficient and courteous! highly recommend!
Great customer service and friendly reps! Joe is the absolute best! He is so efficient and helpful!!!
Best service ms ever! So kind and considerate! Understanding of our special needs son and always greets our kiddos. We have had excellent results from every single service he has provided!!!
Joe does a great job! He listens to concerns and addresses them. Happy with the services!
Very nice , polite, came very fast! Joe was amazing! Extremely polite! Even my kids are getting used to him.
Joe does an amazing job. He keeps the bugs away and is always polite, courteous and professional. Highly recommend!
Christian is outstanding! Excellent service every time ! Highly recommended!
Team is knowledgeable and willing to help. Professional office staff and overall good experience. Jaylen was very helpful and listened to my concerns and was able to offer solutions.
Joe did an excellent job explaining how everything works and why. He has a great personality, communicates clearly, and maintains a positive attitude. He was thorough with every part of the job and made sure nothing was overlooked. Thanks Joe! After 6 months of using Scout Pest Control I have zero complaints. If…
Sam has been technician for the last several visits and he’s wonderful. Personable, friendly, asks good questions about our pest control needs, and takes care in how he moves about our house. Scout has done an excellent job (affordably) remediating a pretty bad brown recluse spider issue that we had when we moved…
Sam did an excellent job! He was very friendly, knowledgeable, and made sure everything was taken care of. Great experience!
The technician arrived exactly at the time his text message indicated. He greeted me and introduced himself with a handshake. He was very professional and did a thorough job of treating interior and exterior spaces of my house. This was my first experience with this company since they assumed accounts in northwest…
Great job!
Brad always does a great job ! Thank you for taking care of us!
Lance came out and was very kind and thorough.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 477 | $58–$133 |
| Spider extermination | 324 | $56–$136 |
| Ant extermination | 278 | $63–$191 |
| Rodent extermination | 229 | $73–$246 |
| Hornet & wasp extermination | 216 | $79–$246 |
| Cockroach extermination | 203 | $66–$214 |
| Bug & insect extermination | 170 | $58–$131 |
| Mosquito extermination | 120 | $63–$101 |
