How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREScout Pest Control
Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #58Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 2,211 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Scout Pest Control for 8 kinds of job.
Scout Pest Control for general pest inspection
Clear ✕All 478 Google reviews tagged “General pest inspection” · showing 140
These guys always do a great job.
Great service as always! Knocked down some wasps nests that were really dangerous for us to handle! Thank you Scout’s!
Our technician was fantastic!
Very friendly & attentive to issues and needs
Love the Service and The People. Good homesome customer service which is no more, but Scout Rise Above The Rest..
Very friendly and thorough
Very thorough and extremely professional. I believe his name is Lance and his work ethic is 2nd to none.
I’ve been using Scouts for a year now for spiders and mosquitoes and I’ve been very pleased with the results.
Joe was fantastic. He did a great job for us. He is a gentleman and a pleasure to talk to. Solve our issue right away
We've had Scout Pest Control for almost 2 years and we've always been pleased with the service that all of their technicians provide. They are thorough and very knowledgeable.
We have been using Scouts Pest Control for 2 years in our commercial facility. They have gone above my expectations. They have responded quickly when we have a pest issue come up. I will be looking at expanding to the residential side for my home.
Christian is always polite, delightful, knowledgeable, and does a fantastic job!
I really am impressed by how professional Tim was and how he answered my questions as to the issues with insects. Tim did a excellent job on spraying my house. The best person I have ever had! Thank you Scout Pest Control
Sam always goes above & beyond! We can always count on him to text us prior to coming & making sure the meeting time is good. He always makes sure we’re completely covered & gets anything we have asked! Ask for Sam!!
I highly recommend Sam !! I have used scout pest control for over a year now and Sam was the first guy to originally come out to service my home and I have requested him every time sense then. He provides top tier service every time. Sam is a super friendly guy and does an excellent job I can trust him to do the job…
The people at Scout's are friendly and efficient. I have the Silver plan. Spiders were a major problem. Constantly coming in under my front door and webs all over the porch and the eaves. I have not seen any now that Scout's comes on a regular basis.
Sam came by our house and did an amazing job. Very friendly and helpful
Very professional as always. Never denied any request with Scout customer service at its best.
Great experience with Ben! Incredibly knowledgeable and helpful.
We are very satisfied with Scout Pest control. Ben came out for our scheduled service today and was attentive to our issues and knew what to treat around the house with for best results.
Great service!
We love scout pest control. Sam, our technician, always does a great job with home homes !
Ben was very friendly, good attitude and made sure to explain everything.
Bailey did a great job and was friendly. We always appreciate you all! Thank you!
Very professional and easy to deal with. Great company.
They have been amazing and super responsive with our needs. My technicians are very knowledgable and are always willing to answer my questions even when I have been a little frustrated with the situation at my home. When I asked about changing things around, they had no problem doing it and making sure I was…
Sam did an awesome job! Listened, asked questions, and met our needs inside and outside.
I had a great experience with Lance at Scout Pest Control! He was professional, friendly, knowledgeable, and took the time to explain everything clearly. You can tell he genuinely cares about doing a good job and making sure the customer is taken care of. He was thorough, respectful, and made the whole process easy…
Wonderful service and customer service
I live in the sticks and my home is completely wooded all the way around with little swamps in them so there's always going to be a few little creepy crawlers of some kind but I am so pleased with Scout. Joe is usually the technician who services our home, and he is excellent. He’s friendly, professional, and…
Scout has been my preferred pest control since buying our home over 4 years ago! Especially appreciate Brad and his attention to detail and willingness to answer questions about various pests, signs and potential pests! He’s a great provider and very appreciated. Thank you!
Ben did an excellent job at our restaurant and was very informative and attentive to what he was doing! He does a great job for Scout Pest Control!
Sam is great!! He is always prompt, professional, courteous and knowledgeable!!
Joe is extremely professional and courteous. Great job!
Scout Pest Control has been my pest control company for several years. Thevy are always on time and efficient. I live in a rural area bounded by woods and open fields, so field mice, occasionally rats, even chipmunks, are a constant nuisance. I never see mice or other critters in my house anymore. Scout has done an…
Awesome experiences so far ! Sam has been fantastic!!!
Sam is super friendly. Service is done really well and the communication has been clear and helpful. Enjoying using Scout and Sam.
Affordable Top notch service. Takes care of all our pest control needs. Yard, home, interior and exterior. Very thorough! Keeper!
I am always happy with my service. I get a reminder text a week in advance plus another a couple of days prior to service. The technicians are always friendly and professional. My technician today was excellent in checking the area for wasps as I had seen some near a particular area of my home. I have…
I love how he always lets us know he is on the way and how Scout/the technician communicates with us. We get the monthly service and they take care of it all!! Thank you for keeping us bug free!!! The best customer service around.
First time customer, showed up super fast. Treated inside and outside!!
He was great. Very knowledgeable and told me about everything he found. His expertise was amazing. Loved dealing with him. He took care of our home inside and our
Joe is the BEST! So happy to have him on our side!!! Your services are top notch and I highly recommend Scout.
Joe was AMAZING! So friendly and did a wonderful job cleaning up the outside and spraying Everything. So happy I went with Scouts. 10/10 RECOMMEND 👍🏻
We have had great service with Joe! He is a nice man who does his job well. We really are happy with this company!
we can only give great reviews. everyone from Scouts has been prompt efficient and courteous! highly recommend!
Great customer service and friendly reps! Joe is the absolute best! He is so efficient and helpful!!!
Best service ms ever! So kind and considerate! Understanding of our special needs son and always greets our kiddos. We have had excellent results from every single service he has provided!!!
Joe does a great job! He listens to concerns and addresses them. Happy with the services!
Very nice , polite, came very fast! Joe was amazing! Extremely polite! Even my kids are getting used to him.
Joe does an amazing job. He keeps the bugs away and is always polite, courteous and professional. Highly recommend!
Christian is outstanding! Excellent service every time ! Highly recommended!
Team is knowledgeable and willing to help. Professional office staff and overall good experience. Jaylen was very helpful and listened to my concerns and was able to offer solutions.
Joe did an excellent job explaining how everything works and why. He has a great personality, communicates clearly, and maintains a positive attitude. He was thorough with every part of the job and made sure nothing was overlooked. Thanks Joe! After 6 months of using Scout Pest Control I have zero complaints. If…
Sam has been technician for the last several visits and he’s wonderful. Personable, friendly, asks good questions about our pest control needs, and takes care in how he moves about our house. Scout has done an excellent job (affordably) remediating a pretty bad brown recluse spider issue that we had when we moved…
Sam did an excellent job! He was very friendly, knowledgeable, and made sure everything was taken care of. Great experience!
The technician arrived exactly at the time his text message indicated. He greeted me and introduced himself with a handshake. He was very professional and did a thorough job of treating interior and exterior spaces of my house. This was my first experience with this company since they assumed accounts in northwest…
Great job!
Brad always does a great job ! Thank you for taking care of us!
Lance came out and was very kind and thorough.
Hey Zack, I just wanted to take a minute to thank you for coming out so quickly to help us with the mice issue. We were dealing with some rodents and a pretty bad smell that was left behind, and you and the team jumped right on it and helped us get everything under control. We really appreciate your quick response,…
Christian was great and super helpful!
They’ve been taking care of us for years and I’m so happy with them still years later! Very responsive and get us in quickly when we need extra treatment. Highly recommend!
Nick Scott did a great job. He was very respectful and nice. He sprayed the baseboards as asked.
Zack and Ryan are doing a great job
We live in a mobile home surrounded by trees.Lance has been doing our bug and vermin extermination for about a year. He is always respectful, friendly and concerned with our issues. Our dogs love to see him and he is very protective for their safety as well as my health. Thank you very much for your time and energy. Is
Sam is the man! Knowledgeable and professional. Answered any and all questions we had with ease. My wife feels safer with the pest on their way out, which makes my life easier. If you’re married then you know 😂 -John McGee
always customer centered and good service. highly recommend Scout
Very professional and delivered important information. Very thorough!
Great service fast and effective and easy I recommend
Scout Peat Control, specifically Joe Adams, is top notch! He is so friendly, does a thorough job, and takes great care of our property as if it were his own. Highly recommend them! Joe
Wonderful job 👍 employees are pleasant and do their job with no problems, and we haven't seen any bugs like promise. Thank you 😊
Sam did a wonderful job. He text us prior to arrival just like they promised they would. He showed up on time. He educated us on all the different services Scout offers ( I didn’t realize yall offered termite)! Unfortunately I just paid an annual agreement with another company because we’re closing on this new house…
The guy that came out was very polite, professional, and set my worries to rest. No rushing on the job which i appreciated and was also very well put together.
Scout Pest Control is the Best! Joe Adams the technician that treats our Condo does a fantastic job and I can’t imagine living on the River without the service! We have used them at our old home and our new condo and never had a bad experience! Call Scout Pest Control to schedule your home!
Samuel was great! He explained everything throughout the process and went over everything again as he was leaving. He was also very friendly/kind and helpful. I’m very grateful to finally have some help in getting a stressful matter under control in which he was also very understanding of.
We have been with Scout Pest Control since 2024. I recommend them to everyone! Having a membership is worth every penny. They are always quick to respond and come out right away when we need them. I am terrified of wasps and spiders, and man we have a lot of them around our home. They do a thorough job reducing the…
They did an amazing job, he was right on time very polite and professional went over everything he was going to do.I would recommend them to anyone.
Sam Browning did an outstanding job and has a Super Personality!! A really great guy 🤙
Had a wonderful visit from scouts pest control the other day. The technician, Lance, was so helpful and so friendly. I appreciate what he did. I like the company a lot. I have recommended them to several people.
Scott is very thorough and courteous. He explains all applications. Pest control has been outstanding. Highly recommend Scott and Scout Pest Control. We had a black widow in our mailbox and Scott said he would take care of it and ensure more would not nest there.
Very pleased with Scout Pest Control. Reasonable pricing. Always polite and accommodating. Follow up to see if needs have been taken care of. Would definitely recommend.
Lance came out to my house and sprayed for the pest I mentioned. Very friendly and knowledgeable! He went beyond my expectations! Thank you so much for coming out and helping!
Lance was very polite and professional and did a great job listening and explaining what he would be doing to combat our issues. Thank you
Scout is best company we have had, very organized and professional, Lance is great, does not miss anything, always on time, gets the job done, knows how to focus the treatment
They always do a great job 👍
Very thorough initial service appointment, glad we made the switch to Scout Pest Control, thanks Joe!
We have no ants to bite little baby toes. Keeps all the babies, toddlers and children happy.
Outstanding Service!! From the initial appointment to the routine monthly services with Lance, it feels like a visit with family/ friends. Not just a generic appointment. We live out in the county, and our biggest issue was outside pests. No more. Lance has given us our outside living space back pest free! Give…
I chose Scout Pest Control on the recommendation of a friend from church. James, the salesman, that came for my first initial visit was so professional, respectful and honest. He took his time explaining everything to me, showing me things around my house that I hadn’t noticed and he never once made me feel…
Cody was very professional, informative, and thorough. I would definitely recommend Scouts!!!
Joe, our tech, was very nice and thorough! Definitely proud my mom recommended this company!
Great service, explained everything thoroughly
We just had Scout treat our new home. Joe was very prompt and professional. Good experience!
We have used Scout for years and have always been pleased with their customer service and attentiveness to problems when they arise. They are quick to perform a retreat if needed, address new concerns, and answer any questions. Chris was a pleasure to work with as have all of their technicians.
I can’t recommend Scout Pest Control enough! I have been using them for over 3 years and every technician that comes out is polite and professional. I have general pest as well as their flea/tick/mosquito service and I never have any issues! I have a pond right by my house and we do not have any issues with…
Joe was fantastic! Very knowledgeable, thorough, and friendly. So happy with the services provided.
Service tech was on time, notified me 15 min. Prior to arrival. Excellent job very personable. Would highly recommend this company to friends.
Great service and communication!
He was very quick and efficient but also made sure the job was done!
Scout goes above and beyond with their excellent service. They have made additional service calls to spray and kill underground yellow jackets and got rid of a hornets nest! We wouldn’t use any other pest control!!
I am so glad I reached out to Scouts pest control to have regular service set up. Sam came out for the initial visit and assessed my property helped calm my fears about bugs, explained the process of what he was going to be doing with each visit and what the goal was and how we can work together to make the bugs go…
Highly recommend scout pest control. Helped me with all my pest problems
Scout pest control has been super. I get a text a week before they come out notifying me of the date they are coming, then another text the day of notifying me of the time. The techs are clean, professionally dressed and well spoken, I have no concerns with them being at my home or around my family. Plus the ant…
Lance was very thorough, and we really appreciated him taking the time to assist us and answer all of our questions.
We have used scout for about 7 years, they are consistent, responsive, and great with communication. Would definitely recommend.
It’s always a pleasure to see Joe! He’s top notch! Today was no exception. He brought a teammate today, Chad, he was as equally stellar as Joe! Thanks fellas!
Chris took great care in addressing all of our concerns and was very thorough!!! We had a great experience!
Scouts Pest control was the 1st company to answer my inquiry. Within a few months I no longer heard noises coming from my garage. They reply within a timely manner when I reach out. Techs have been very nice, patient, professional, understanding. They even located possible areas where the rodents may have gained…
Love Scout Pest Control! We've been using them for YEARS. They've always been so friendly and if we have had any issues or increased pest activity, which we rarely do, they respond right away. 100% recommend Scout!
Chris was very informative and efficient with our service! He made sure to go over the process with us and got everything done quickly. Also very nice!!
Jason did a fantastic job. He was very thorough, friendly, respectful and made me feel very confident that he was taking good care of my home. I was very pleased with the job he did and would highly recommend Scout Pest Control
Easy enrollment, professional staff, thorough service. No complaints!
Scout Pest has done a great job controlling my roach and termite problems. The service tech are nice and helpful in answering any questions or concerns I have about my issue. Scouts office personnel also respond quickly to any questions or concerns I have. I also want to give a shout out to the tech Chris that did a great job at my last appointment.
Fast response. Excellent knowledge. Informed me of all steps and offerings.
Chris provided timely and thorough pest inspection, explained our situation and gave options for our pest control situation. He was very helpful and gave us great peace of mind knowing we are solving this issue. Will continue to work with him on this.
We have been a customer of Scott Pest Control for over 10+ years and have no complains. They have held up to their promise to keep us satisfied by coming back out to spray, if need no limits. From the main office staff to the workers that come out to your home has been exceptional! Way to go Scout Pest Control!
Lance was Super nice, and very attentive. We are very satisfied with how we have been treated along with the products they've used to solve our pest issues. 100% happy.
Jason did a fantastic job! Very knowledgeable and worked great around my children and pets.
Tech was knowledgeable and got us taken care of!
Scott always does a great job and is so friendly. He always makes time to “visit” with my dog.
Techs are so nice and informed. You can ask them anything and they can help. Very professional team.
Scout pest control has been a great service to us as home owners, we have been with this company for 12 years. I love how they respond to our issues with 24 / 48 hours when issues arise.
Outstanding support for our issue. Checked inside and all outside bait stations reloading them with new bait. Welcome Joe back anytime.
Prompt and professional service!!
Very friendly and great service!
Scout Pest Control does a great job! Lance is wonderful! He was professional & knowledgeable & goes beyond the call of duty!
Our technician, was extremely friendly, answered all of our questions, and got the service done very quickly. Very happy with using Scout!
Was great, professional and quick!
Scout Pest Control does an amazing job! Frank always takes great care of our home.
We have used Scouts for many years now. The exterior treatment works great at keeping nature outside where is should live. The bait boxes do their job at keeping mice outside as well. We usually spray inside in the spring, and that's all we've ever needed! Returns for specific problems like wasps is a huge bonus!…
The whole team has been quick to respond to any issues we have had. Very personable and supportive. I refuse to live with bugs and especially spiders so when we started seeing them come around more scout came around more.
Scout Pest Control is super easy to work with and I appreciate how easy it was to explain my issue and have it solved.
Brad and James do a great job. Highly recomend
Chris was great! Explained everything and was quick!
Brad is the kind of employee any owner would want to have working at their establishment! He was very thorough & informative on the work he performed today. Thank Y’all for the great service!
Our pest control is always on time and very nice.
The technicians are courteous, timely and professional. We have made out of cycle requests for which they immediately addressed. Recently as the company I have had my termite service with was bought out by another company, I inquired about transferring my termite service to Scout. James and Chris provided detailed…
Best Peat Control company in Northern Alabama hands down!!!! I would refer them to every homeowner in their service area!! 🫡💯
Very friendly. And amazing work!!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 477 | $58–$133 |
| Spider extermination | 324 | $56–$136 |
| Ant extermination | 278 | $63–$191 |
| Rodent extermination | 229 | $73–$246 |
| Hornet & wasp extermination | 216 | $79–$246 |
| Cockroach extermination | 203 | $66–$214 |
| Bug & insect extermination | 170 | $58–$131 |
| Mosquito extermination | 120 | $63–$101 |