Experts Reviews · Company report
Scout Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Scout Pest Control

Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #58Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 2,211 Google reviews

Report card

Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Scout Pest Control is better than 94% of flea exterminators.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Scout Pest Control is better than 91% of flea exterminators.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Scout Pest Control is better than 96% of flea exterminators.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Scout Pest Control is better than 100% of flea exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Scout Pest Control is better than 100% of flea exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Scout Pest Control is better than 79% of flea exterminators.B
79

Reviews for your job

Customers hired Scout Pest Control for 8 kinds of job.

Scout Pest Control for general wildlife removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$156–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “General wildlife removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 42
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 21 Google reviews tagged “General wildlife removal” · showing 20

Terrica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Zack and Ryan are doing a great job

Not sureHornet & wasp exterminationRodent exterminationTermite inspection
kathyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Scout Pest Control does a great job! Lance is wonderful! He was professional & knowledgeable & goes beyond the call of duty!

Great priceHornet & wasp exterminationRodent exterminationTermite inspection
MarkLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Solid company that communicates very well. Never fails to ask if I have anything to talk about. I appreciate 🙏 the work ethic and the positive attitude I

Paid $80–100Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Shyanne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Amazing and Chris was very kind, helpful! He was so gentle with my kitten and everything!

Paid $100–120Great priceGeneral wildlife removal
RhondaLocal Guide · 138 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

1st impression all was good Lance knocked down all the spider webs, and dirt dobbers ect they do a 45 day follow up kill ant colonies close by now i can sleep at night without having to worry about creepy crawlies coming in to get warm next to me lol Rhonda Klees

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Elizabeth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Scout has taken fantastic care of us over the past several years, especially the technician Mr. Brown! Their work helps keep the ants, spiders, and mosquitoes away and under control; and whenever we have anything extra come up between standard services they always come right out to resolve it for us! 100% recommended!

Ant exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
RichLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Jermaine was awesome! Even helped remove a stake that was blocking the fence to open so he could work in the backyard

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
chad5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used this business for a couple of years. We have been very happy with the quickness and quality of scout pest control for some time now. I would like to specifically recognize the employee that came to our house on 3/21/23 @ or around 2:50-3:35pm to do regular preventative treatment. He was courteous,…

Ant exterminationBat exterminationBed bug extermination
Elizabeth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent job, very nice people

Rodent exterminationGeneral wildlife removal
Sherie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Their representative was very respectful. The exterminator came out on time. He was very respectful and kind.

General pest inspectionGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
misielle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Super responsables y muy buen servicio ! Y súper precio

Bug & insect exterminationCockroach exterminationGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
Nicholette5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Cody was amazing. The house we are renting had rats that came in from the cold! I could not have that at all with my 11 mo old son starting to walk around. Cody was very nice, answered all our questions, explained the safety of their products for our son and did a wonderful Job.

General pest inspectionRodent exterminationGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
DurtyMegaG56Local Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Scout removed a nest of starlings that had set up in my attic soffit above a recessed light (fire hazard). They came quickly and removed the nuisance birds and nest and cleaned up after.

General wildlife removal
Christian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They got rid of our rodents James is a very respectful person

Cockroach exterminationGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
KeoneLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Had an initial problem because they were using contractors for dispatch but after that was fixed everything was really responsive. They came out, did a great thorough job and inform me about everything as the process was going. Was skeptical about an annual subscription for pest control but after the first visit, I'm sure it was a great decision!

Ant exterminationBed bug exterminationBee extermination+ Responsiveness
Jennifer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

answered all my questions and concerns about the insects and mice and if I had recurring issues. Thank you Addisen!

Spider exterminationGeneral wildlife removal+ Punctuality+ Value
Mary7 months ago★★★★★

Rating only, no written review.

Paid $100–120Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Garrett1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Paid $40–60Reasonable priceHornet & wasp exterminationGeneral pest inspectionGeneral wildlife removal
Kim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Cockroach exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
KatyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationSpider exterminationGeneral wildlife removal

Show more general wildlife removal reviews (1 more) →

Price

$86-17% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 52%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection477$58–$133
Spider extermination324$56–$136
Ant extermination278$63–$191
Rodent extermination229$73–$246
Hornet & wasp extermination216$79–$246
Cockroach extermination203$66–$214
Bug & insect extermination170$58–$131
Mosquito extermination120$63–$101

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