How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREScout Pest Control
Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #58Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 2,211 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Scout Pest Control for 8 kinds of job.
Scout Pest Control for hornet & wasp extermination
Clear ✕All 218 Google reviews tagged “Hornet & wasp extermination” · showing 40
These guys always do a great job.
Great service as always! Knocked down some wasps nests that were really dangerous for us to handle! Thank you Scout’s!
Excellent job.
Love the Service and The People. Good homesome customer service which is no more, but Scout Rise Above The Rest..
They do a very thorough job. They are always on time and very friendly.
We have been using Scouts Pest Control for 2 years in our commercial facility. They have gone above my expectations. They have responded quickly when we have a pest issue come up. I will be looking at expanding to the residential side for my home.
The exterminator was incredibly friendly and knowledgeable about his job. Austin was quick and efficient and he knew exactly where to look to locate the problems. I would highly recommend this company and Austin to anyone.
I really am impressed by how professional Tim was and how he answered my questions as to the issues with insects. Tim did a excellent job on spraying my house. The best person I have ever had! Thank you Scout Pest Control
Scout pest control arrived on time, promptly started pest control for my house & yard. Nick was very polite, friendly & efficient and also understood my concern for my pets. Thank you!
Sam always goes above & beyond! We can always count on him to text us prior to coming & making sure the meeting time is good. He always makes sure we’re completely covered & gets anything we have asked! Ask for Sam!!
I highly recommend Sam !! I have used scout pest control for over a year now and Sam was the first guy to originally come out to service my home and I have requested him every time sense then. He provides top tier service every time. Sam is a super friendly guy and does an excellent job I can trust him to do the job…
I had called another company that was on my list that said they provided V or wasp removal… They came out and were very lackadaisical and basically just said that they couldn’t do it because it was on the second floor…. I called Scout immediately… They set up an appointment for the next day… The technician came…
The people at Scout's are friendly and efficient. I have the Silver plan. Spiders were a major problem. Constantly coming in under my front door and webs all over the porch and the eaves. I have not seen any now that Scout's comes on a regular basis.
Thank you so much Sam we had a wonderful experience came out was very friendly done a wonderful job very pleased with the service 💞🙏
Very professional as always. Never denied any request with Scout customer service at its best.
Very professional and easy to deal with. Great company.
I saw the Scout truck in my neighborhood and asked about getting rid of wasps ands ants at my house. Lance was so nice, came and looked and gave us a quote.
Wonderful service and customer service
Joe does a great job.
I live in the sticks and my home is completely wooded all the way around with little swamps in them so there's always going to be a few little creepy crawlers of some kind but I am so pleased with Scout. Joe is usually the technician who services our home, and he is excellent. He’s friendly, professional, and…
Scout has been my preferred pest control since buying our home over 4 years ago! Especially appreciate Brad and his attention to detail and willingness to answer questions about various pests, signs and potential pests! He’s a great provider and very appreciated. Thank you!
Joe is extremely professional and courteous. Great job!
Awesome experiences so far ! Sam has been fantastic!!!
Affordable Top notch service. Takes care of all our pest control needs. Yard, home, interior and exterior. Very thorough! Keeper!
I am always happy with my service. I get a reminder text a week in advance plus another a couple of days prior to service. The technicians are always friendly and professional. My technician today was excellent in checking the area for wasps as I had seen some near a particular area of my home. I have…
Scout has provided excellent through the years. Today’s technician was outstanding!
I love how he always lets us know he is on the way and how Scout/the technician communicates with us. We get the monthly service and they take care of it all!! Thank you for keeping us bug free!!! The best customer service around.
First time customer, showed up super fast. Treated inside and outside!!
My technician was Joe. He was very professional and nice and put me at ease right away. I'm very nervous meeting new people but he was really great. Very efficient. So happy I switched to Scout Pest control.
I called them reporting a terrible wasp infestation at 8:00 p.m. on a Thursday night, and they were at my house at 6:00 a.m. Friday morning to treat the wasp. Great experience with them.
Joe is the BEST! So happy to have him on our side!!! Your services are top notch and I highly recommend Scout.
Joe always does a great job inspecting our home.
Christian is outstanding! Excellent service every time ! Highly recommended!
I am very pleased w your services. I haven’t seen mice, spiders, rarely any bugs at all. The technician was very friendly and he even sprayed the garage and inside my house just in case, I’ll always keep this service, very effective
Team is knowledgeable and willing to help. Professional office staff and overall good experience. Jaylen was very helpful and listened to my concerns and was able to offer solutions.
Sam is a great technician anything we ask he answers professionally and always makes sure we have no pests
Christian was great and super helpful!
Excellent and friendly service.
They’ve been taking care of us for years and I’m so happy with them still years later! Very responsive and get us in quickly when we need extra treatment. Highly recommend!
Zack and Ryan are doing a great job
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 477 | $58–$133 |
| Spider extermination | 324 | $56–$136 |
| Ant extermination | 278 | $63–$191 |
| Rodent extermination | 229 | $73–$246 |
| Hornet & wasp extermination | 216 | $79–$246 |
| Cockroach extermination | 203 | $66–$214 |
| Bug & insect extermination | 170 | $58–$131 |
| Mosquito extermination | 120 | $63–$101 |