How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREScout Pest Control
Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #58Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 2,211 Google reviews
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Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Scout Pest Control for 8 kinds of job.
Scout Pest Control for hornet & wasp extermination
Clear ✕All 218 Google reviews tagged “Hornet & wasp extermination” · showing 180
These guys always do a great job.
Great service as always! Knocked down some wasps nests that were really dangerous for us to handle! Thank you Scout’s!
Excellent job.
Love the Service and The People. Good homesome customer service which is no more, but Scout Rise Above The Rest..
They do a very thorough job. They are always on time and very friendly.
We have been using Scouts Pest Control for 2 years in our commercial facility. They have gone above my expectations. They have responded quickly when we have a pest issue come up. I will be looking at expanding to the residential side for my home.
The exterminator was incredibly friendly and knowledgeable about his job. Austin was quick and efficient and he knew exactly where to look to locate the problems. I would highly recommend this company and Austin to anyone.
I really am impressed by how professional Tim was and how he answered my questions as to the issues with insects. Tim did a excellent job on spraying my house. The best person I have ever had! Thank you Scout Pest Control
Scout pest control arrived on time, promptly started pest control for my house & yard. Nick was very polite, friendly & efficient and also understood my concern for my pets. Thank you!
Sam always goes above & beyond! We can always count on him to text us prior to coming & making sure the meeting time is good. He always makes sure we’re completely covered & gets anything we have asked! Ask for Sam!!
I highly recommend Sam !! I have used scout pest control for over a year now and Sam was the first guy to originally come out to service my home and I have requested him every time sense then. He provides top tier service every time. Sam is a super friendly guy and does an excellent job I can trust him to do the job…
I had called another company that was on my list that said they provided V or wasp removal… They came out and were very lackadaisical and basically just said that they couldn’t do it because it was on the second floor…. I called Scout immediately… They set up an appointment for the next day… The technician came…
The people at Scout's are friendly and efficient. I have the Silver plan. Spiders were a major problem. Constantly coming in under my front door and webs all over the porch and the eaves. I have not seen any now that Scout's comes on a regular basis.
Thank you so much Sam we had a wonderful experience came out was very friendly done a wonderful job very pleased with the service 💞🙏
Very professional as always. Never denied any request with Scout customer service at its best.
Very professional and easy to deal with. Great company.
I saw the Scout truck in my neighborhood and asked about getting rid of wasps ands ants at my house. Lance was so nice, came and looked and gave us a quote.
Wonderful service and customer service
Joe does a great job.
I live in the sticks and my home is completely wooded all the way around with little swamps in them so there's always going to be a few little creepy crawlers of some kind but I am so pleased with Scout. Joe is usually the technician who services our home, and he is excellent. He’s friendly, professional, and…
Scout has been my preferred pest control since buying our home over 4 years ago! Especially appreciate Brad and his attention to detail and willingness to answer questions about various pests, signs and potential pests! He’s a great provider and very appreciated. Thank you!
Joe is extremely professional and courteous. Great job!
Awesome experiences so far ! Sam has been fantastic!!!
Affordable Top notch service. Takes care of all our pest control needs. Yard, home, interior and exterior. Very thorough! Keeper!
I am always happy with my service. I get a reminder text a week in advance plus another a couple of days prior to service. The technicians are always friendly and professional. My technician today was excellent in checking the area for wasps as I had seen some near a particular area of my home. I have…
Scout has provided excellent through the years. Today’s technician was outstanding!
I love how he always lets us know he is on the way and how Scout/the technician communicates with us. We get the monthly service and they take care of it all!! Thank you for keeping us bug free!!! The best customer service around.
First time customer, showed up super fast. Treated inside and outside!!
My technician was Joe. He was very professional and nice and put me at ease right away. I'm very nervous meeting new people but he was really great. Very efficient. So happy I switched to Scout Pest control.
I called them reporting a terrible wasp infestation at 8:00 p.m. on a Thursday night, and they were at my house at 6:00 a.m. Friday morning to treat the wasp. Great experience with them.
Joe is the BEST! So happy to have him on our side!!! Your services are top notch and I highly recommend Scout.
Joe always does a great job inspecting our home.
Christian is outstanding! Excellent service every time ! Highly recommended!
I am very pleased w your services. I haven’t seen mice, spiders, rarely any bugs at all. The technician was very friendly and he even sprayed the garage and inside my house just in case, I’ll always keep this service, very effective
Team is knowledgeable and willing to help. Professional office staff and overall good experience. Jaylen was very helpful and listened to my concerns and was able to offer solutions.
Sam is a great technician anything we ask he answers professionally and always makes sure we have no pests
Christian was great and super helpful!
Excellent and friendly service.
They’ve been taking care of us for years and I’m so happy with them still years later! Very responsive and get us in quickly when we need extra treatment. Highly recommend!
Zack and Ryan are doing a great job
Lance is a life saver! The wasps around the front door were awful, we could barely get in the door. He knocked the nest down and sprayed. So thankful!!
Great service fast and effective and easy I recommend
Service is spectacular
We have been with Scout Pest Control since 2024. I recommend them to everyone! Having a membership is worth every penny. They are always quick to respond and come out right away when we need them. I am terrified of wasps and spiders, and man we have a lot of them around our home. They do a thorough job reducing the…
They did an amazing job, he was right on time very polite and professional went over everything he was going to do.I would recommend them to anyone.
Lance came out to my house and sprayed for the pest I mentioned. Very friendly and knowledgeable! He went beyond my expectations! Thank you so much for coming out and helping!
Lance was very polite and professional and did a great job listening and explaining what he would be doing to combat our issues. Thank you
Nice people very knowledgable and willing to help. Affordable. Would recommend to family and friends.
Very thorough initial service appointment, glad we made the switch to Scout Pest Control, thanks Joe!
Very informative and thorough
We have no ants to bite little baby toes. Keeps all the babies, toddlers and children happy.
Outstanding Service!! From the initial appointment to the routine monthly services with Lance, it feels like a visit with family/ friends. Not just a generic appointment. We live out in the county, and our biggest issue was outside pests. No more. Lance has given us our outside living space back pest free! Give…
I can’t recommend Scout Pest Control enough! I have been using them for over 3 years and every technician that comes out is polite and professional. I have general pest as well as their flea/tick/mosquito service and I never have any issues! I have a pond right by my house and we do not have any issues with…
Joe was fantastic! Very knowledgeable, thorough, and friendly. So happy with the services provided.
Christian Yeung did an awesome job. He was very professional and a pleasure to deal with. We’re very pleased with our service today.
Service tech was on time, notified me 15 min. Prior to arrival. Excellent job very personable. Would highly recommend this company to friends.
He was very quick and efficient but also made sure the job was done!
Scout goes above and beyond with their excellent service. They have made additional service calls to spray and kill underground yellow jackets and got rid of a hornets nest! We wouldn’t use any other pest control!!
I am so glad I reached out to Scouts pest control to have regular service set up. Sam came out for the initial visit and assessed my property helped calm my fears about bugs, explained the process of what he was going to be doing with each visit and what the goal was and how we can work together to make the bugs go…
Joe went above and beyond since he found out my wife is allergic to alot of insects.
Lance was wonderful and gave all the information that I asked about. He was very kind and very professional. Thank you
Scouts has always been responsive to any of our needs . Replies are that day and services are always with in 24 hours. Couldn’t ask for a better business for pest control;. Representatives are; always clear and precise on what they are going to do or have done. They are also very friendly and willing to go extra…
Professional, friendly, reliable, and fast!
Jason did a fantastic job. He was very thorough, friendly, respectful and made me feel very confident that he was taking good care of my home. I was very pleased with the job he did and would highly recommend Scout Pest Control
Always helpful
Scout Pest Control provides excellent service at an affordable rate. They always email or text me a few days before they come out asking if any additional attention should be directed to anything. I highly recommend them for your pest control needs
Good morning Happy New Year Merry Christmas this is Miss Washington over at 529 Summer cove circle Northwest and I just want to say thank you guys for being good to my home all the years you have been taking care of my home you have done an excellent job and I would tell a dying world but how good she is cuz I…
Scout Pest Control does a great job! Lance is wonderful! He was professional & knowledgeable & goes beyond the call of duty!
Solid company that communicates very well. Never fails to ask if I have anything to talk about. I appreciate 🙏 the work ethic and the positive attitude I
Scout Pest Control does an amazing job! Frank always takes great care of our home.
We have used Scouts for many years now. The exterior treatment works great at keeping nature outside where is should live. The bait boxes do their job at keeping mice outside as well. We usually spray inside in the spring, and that's all we've ever needed! Returns for specific problems like wasps is a huge bonus!…
Fantastic company. Outstanding customer service. The technicians are very respectful, and prompt. They cleared our infestation in less than 3 visits
The whole team has been quick to respond to any issues we have had. Very personable and supportive. I refuse to live with bugs and especially spiders so when we started seeing them come around more scout came around more.
Chris was great! Explained everything and was quick!
Very friendly staff. Always do good job and cover all areas of the house.
Our pest control is always on time and very nice.
I have had some issues with Wasps around my house so I contacted Scout. I set up an appointment but I had to reschedule. Luckily when I called to reschedule I got directed to an associate named Ivy, she was excellent and very friendly. Now the wasps are no longer an issue. Definitely would use Scout for all my pest…
Frank was one of the best technicians so far outstanding job!!
Fantastic Service. From Sales, to warm customer service from the office, and exterminators possible. I know my home is always in good hands.
Reliable service, they were able to handle jobs other pest control companies won’t
The technician was on time. He did an excellent job. He was very professional and assured me that Scouts would help in any way needed. I am rather new to Scouts, but I really appreciate their quick response and work with my schedule.
Great technician, friendly and professional. Received a same day appointment with in an hour. Thanks Joe!
Lance was on time and very friendly. Lance answered all my questions and gave me all the information about everything he was doing. Scout is a great company!!!
Joe Adams was professional and courteous from the moment he arrived to service our home. He took care of the concerns and issues we had. He is the reason we continue to use Scout!
Joe was great. He got the whole house inside and out. Now we are seeing the results and are very happy.
Chris explained the process and did a great job.
Amazing service and a great price! I'm so glad I found them for our pest service and I look forward to working with them. I will be referring them to everyone I can.
Friendly and courteous service. Got gold plan. Chris and Frank are friendly and respectful. I'll let you know how it all goes.
Sam is very prompt and helpful.
I cannot say enough wonderful things about Scout pest control, from the flexibility when illness or emergency strikes, or the date is just not convenient. The scheduler is kind, courteous and helpful! Our Technician Mr Brad is amazing, does the most amazing job, extremely knowledgeable and detailed in his work!…
He was very polite, friendly & knowledgeable Very pleased we chose Scout Pest Control.
Very professional, easy communication and follow through. This company was highly recommended by someone I trust and have not let me down in the slightest.
Joe Adams is the best. Always nice polite and all business. Thank you for having me on his route!
We've been using Scout Pest Control for several years. Customer service is great and very responsive. We place a call with an issue and they're coming out the same or next next day. The techs are very thorough and they explain what they're doing. We highly recommend them!
our technician was very thorough and went beyond our expectations. he let me know everything he was doing and why and talked me through the process to make us feel safe. we are hopeful to keep up this relationship with this company for a long time. thanks again so much for the prompt service to keep our kids safe.
was well knowledgeable and very very nice!!! Answered all our questions and was very friendly.
Joe was kind and explained everything he was going to do.
The proof is the best referral. One month after our first treatments and our pest problems are under control! Brad did such a thorough job, and explained everything so well to us. We really appreciate the great customer service of everyone we've worked with so far, and that we aren't seeing bugs!
Awesome company would definitely recommend! They handle all of our pest control needs at my job Ben Capps is awesome and will do all he can to handle any situation that arises
I love Scout’s Pest Control. Have been using them for around 9 years now! Great service, great employees!
Ben was very knowledgeable, professional and informative. I've begun my contracted service and am looking forward to keeping as many pests out of my country home as possible! Update: Feb 15, 2024: Tim came and serviced my home and did such a thorough job that I've requested that he be my permanent technician!!…
Very good! Glad they took cash!
Jermaine was extremely thorough, professional, and knowledgeable. He showed great concern for our home and took pride in the quality of work performed.
First time requesting pest control and Scout was great for the initial visit. The technician, Ryne, was polite and attentive during the visit. Overall, pleased with pricing and transparency through the whole process.
Lance was great did a great job very attentive Very friendly ..
Germaine was very nice and professional.
Our first initial visit went off without hitch. Our tech was on time, answered all questions and concerns, and even killed a mice for us. To sum it all up they went over a beyond I would highly recommend there service!!!
As a new customer, Jermaine provided outstanding customer service! Arriving on-time, he was very personable, addressed the issues and concerns and provided detailed information on effectiveness of the pesticides used. Very pleased with his professionalism!
Great service!
Jermaine came by today for my first service and he was wonderful. Very professional and friendly with my pets. He took his time to get rid of all my spiderwebs and spray my home inside and out. Definitely the best pest control service I’ve experienced Edit: Cody came out today to take care of a hornet nest in my…
Jermaine was very professional and proficient in his job! I would gladly have him and this company to my friends and family!
I haven’t seen any spiders, ants or other bugs in my house since Scout started treating my house. They come to my front door so I know they are here
These guys have came out every time I have had a problem and fixed it. They are all professional and super nice listening to everything I need. Jermaine and Cody came a strayed the wasp nest I have been dealing with and helped me with my ant problems. Great guys and great company!
The tech arrived first and very professionally handled an introduction and stated his manager was coming too. They were both kind, professional, knowledgeable, and patient with our chaos (chihuahua, nuff said). Technician also provided helpful advice and was very personable and yet professional. I expect that of a…
Jermaine was great. Very helpful with any questions or issues I had with my home. Address the problems and explained exactly what he was doing. He was on time addressed everything we needed and checked things we hadn’t thought about like high spider webs and wasps. Great service
My tech was very nice and friendly knowledgeable, indeed a wonderful job
Grateful for a reputable service. They communicate well, are on time, and complete their services as promised.
Joe has been servicing my yard the past couple of times for mosquitoes. He is phenomenal! I cannot express enough with how pleased I am with him and the services Scout provides.
Prompt, dependable, professional, knowledgeable, courteous, helpful, affordable and works around our schedule. We won’t consider anyone else.
Scout has taken fantastic care of us over the past several years, especially the technician Mr. Brown! Their work helps keep the ants, spiders, and mosquitoes away and under control; and whenever we have anything extra come up between standard services they always come right out to resolve it for us! 100% recommended!
They were professional and kind. They arrived early and got the job done fast. This company is very friendly and the pesticide they used had no effect on our cats! Wins all around
Since I've been with Scout Pest Control for several years now, I want the public including any one looking for a pest control company to do business with that Scout has done everything possible to keep me a happy customer. I would recommend them to any one with out question!
Amazing service. Super nice!
I’ve been completely satisfied with there pest control services with no complaints and would recommend the service 100%
Professionally willing to listen and extra service if and when the client is in need. Scheduling is never an issue.
Awesome service!!
The technician was professional, knowledgeable, courteous.
Love Scout so much that we brought them with us when we moved! If I have any issue at all I know I can call and they'll fix it. One of the very few companies that will treat the whole yard and not just right near your house. They were a lifesaver treating our yard for fire ants when we had little kids running around…
I called Scout when ants took over my kitchen, and they were seemingly coming from underneath the house. Within two business days I had someone out taking care of it! Not only did they spray the entire house for ants/bugs, but they also took care of a paper wasp nest on my back porch. Super grateful for that, as I’m…
Great experience
Adam and Ben were very friendly, efficient, communicative, and professional!
I use them for my pest control prevention
I’ve been using Scout since 2020. I appreciate how responsive they are to any needs outside of my quarterly general treatment. Scheduling or re-scheduling is a breeze!
Jermaine is our technician. He has outstanding customer service and is very thorough and friendly throughout his entire services. He explains in depth the issues at hand and what to expect from the products used. They also use family and pet friendly products so it does take a moment since it isn't as strong but…
Technician was great, polite, explained what he was doing, & f/u info. Thanks Jermaine!
Jeremiah was excellent!!!
Jermaine was awesome! Even helped remove a stake that was blocking the fence to open so he could work in the backyard
Superior service, in depth knowledge, very friendly. Extremely informative. Highly recommend!!!!
Very satisfied with service. Routine visits are always notified before it happens. Mostly outside for insects, mosquitos and spiders. If ants occur in house they will take care of it that day. Technicians are friendly and knowledgeable. Recommended.
We have used this business for a couple of years. We have been very happy with the quickness and quality of scout pest control for some time now. I would like to specifically recognize the employee that came to our house on 3/21/23 @ or around 2:50-3:35pm to do regular preventative treatment. He was courteous,…
Jason came today for my service appointment. Jason was really nice and ask questions and listen to our answers carefully. He treated outside and inside. Very kind and professional young man. I am seeing great results and I will post again. So far I am very pleased with SCOTT'S services. Everyone is so nice and kind.
Scout is awesome. They got rid of my roach problem and are very professional and friendly.
The service technician was will polite, professional and answer all my questions. He did a thorough on my property.
Always on time. Communication is great. Pests gone quickly following pest service. Service technician is always polite and professional.
I have used Scout for almost 2yrs now. I had a terrible time with black widow spiders and were very helpful and responded urgently to my issue. They gave great communication and I have never had a problem with them. I moved into new location and it had several bugs both inside and out and they have gotten this issue…
Wonderful experience! The gentleman was respectful and answered all my questions. He did a great job spraying the inside and outside of my home.
The technician was very friendly and courteous. She listened to what I did or didn't need done. Gates were shut after she finished the treatment.
Ben was absolutely fabulous! He was very easy to talk to and very professional! Glad he took care of the wasp problem we had! Great price as well!
This was the first visit to the property. They were both incredibly helpful, polite, and attentive to the specific concerns that I noticed. Great experience, and will continue to use them as a regular extermination company.
From the 1st phone call this company went above and beyond. The tech was super nice and respectful.The tech took his time to make sure he got all the wasp nests down. I definitely recommend this company.
Zach was very professional, listened to my concerns and was kind enough to work around my busy schedule. Super happy I found this company!
Christian was very helpful today! Found the source of our attic wasp issue! Thanks so much!
They are always professional and do a thorough job!
We are very pleased with the service provided! They are great to work with and, most importantly, no bugs!
Very friendly, quick and efficient! Called and within a half hour was out to inspect. Treated on the spot! Would definitely recommend!
Excellent service and very polite.
Ryne was very professional and was happy to answer all of my questions. As it's coming up on the hotter months when the bugs are more active I'm glad to have Scout on hand.
Ryne was on-time, professional, polite and patiently answered all my questions. I signed up for bi-monthly outdoor service... good riddance wasps and fire ants!
Had an initial problem because they were using contractors for dispatch but after that was fixed everything was really responsive. They came out, did a great thorough job and inform me about everything as the process was going. Was skeptical about an annual subscription for pest control but after the first visit, I'm sure it was a great decision!
Very friendly and thorough technicians.
We have been using scout pest control for several years now. They have always been kind and met our needs. The techs that come out are very friendly and know what they are doing. Every tech that has come to our home has been great with our children and pets too!! They have a safe product for family and pets that…
Have been using Scout for 4 years and really value their services. They do a great job and their work is effective. The service techs and administrative staff are also professional, courteous, and friendly.
They are always very courteous and meticulous with the treatments. I had a bad Carpenter Bee problem and they have taken care of the problem.
This is hands down the best pest control business we've ever had the pleasure of using. They are professional, always on time, friendly, and a great value. Thank you for providing such a great experience!
They were super responsive. I emailed them at 3am, as soon as they opened, responded and had someone over within the next few hours. They were very knowledgeable, professional, affordable, and friendly. I was very satisfied with their services.
James was a wonderful and respectful young man when he came and done my initial.
Zack has been a great technician. They take the time to explain what they’re doing and are always willing to answer questions before leaving.
Scout workers are always very nice and professional. I highly recommend them!
Awsome job, for fair prices. Nice and professional.
We spoke with Dustin regarding our current pest control issues and service & he was very professional and everything was taken care of while we spoke right away. Our home technician was Ryan and he was very professional and precise on the areas that we needed & focused on the most. He did not appear to cut any…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 477 | $58–$133 |
| Spider extermination | 324 | $56–$136 |
| Ant extermination | 278 | $63–$191 |
| Rodent extermination | 229 | $73–$246 |
| Hornet & wasp extermination | 216 | $79–$246 |
| Cockroach extermination | 203 | $66–$214 |
| Bug & insect extermination | 170 | $58–$131 |
| Mosquito extermination | 120 | $63–$101 |