How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREScout Pest Control
Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #58Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 2,211 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Scout Pest Control for 8 kinds of job.
Scout Pest Control for mosquito extermination
Clear ✕All 120 Google reviews tagged “Mosquito extermination”
I’ve been using Scouts for a year now for spiders and mosquitoes and I’ve been very pleased with the results.
Bailey did a great job and was friendly. We always appreciate you all! Thank you!
Wonderful service and customer service
I live in the sticks and my home is completely wooded all the way around with little swamps in them so there's always going to be a few little creepy crawlers of some kind but I am so pleased with Scout. Joe is usually the technician who services our home, and he is excellent. He’s friendly, professional, and…
Awesome experiences so far ! Sam has been fantastic!!!
Affordable Top notch service. Takes care of all our pest control needs. Yard, home, interior and exterior. Very thorough! Keeper!
I love how he always lets us know he is on the way and how Scout/the technician communicates with us. We get the monthly service and they take care of it all!! Thank you for keeping us bug free!!! The best customer service around.
First time customer, showed up super fast. Treated inside and outside!!
Great job as always! We are so happy with the service and the technicians are great! Especially Joe!
Joe is the BEST! So happy to have him on our side!!! Your services are top notch and I highly recommend Scout.
Very nice , polite, came very fast! Joe was amazing! Extremely polite! Even my kids are getting used to him.
Christian is outstanding! Excellent service every time ! Highly recommended!
The tech was nice and they are always courteous. I've had very few issues with bugs since I started using them. The cost is higher than I'd like, but the do seem to do quality work.
Zack and Ryan are doing a great job
Great service fast and effective and easy I recommend
I've been a customer for a long time; pest control and termite prevention. They're a great company and if you have an issue, the're quick to make it right. You can't go wrong choosing them!
They did an amazing job, he was right on time very polite and professional went over everything he was going to do.I would recommend them to anyone.
Great service and communication!
Had a wonderful visit from scouts pest control the other day. The technician, Lance, was so helpful and so friendly. I appreciate what he did. I like the company a lot. I have recommended them to several people.
Lance was very polite and professional and did a great job listening and explaining what he would be doing to combat our issues. Thank you
Scout is best company we have had, very organized and professional, Lance is great, does not miss anything, always on time, gets the job done, knows how to focus the treatment
Fast, effective, easy to work with. The technicians are on time and know what they are doing. A few months ago the German riches were out of control now it’s they are virtually gone! The monthly visits keep them going, I couldn’t be happier with my pest service
Very thorough initial service appointment, glad we made the switch to Scout Pest Control, thanks Joe!
Very informative and thorough
We have no ants to bite little baby toes. Keeps all the babies, toddlers and children happy.
Outstanding Service!! From the initial appointment to the routine monthly services with Lance, it feels like a visit with family/ friends. Not just a generic appointment. We live out in the county, and our biggest issue was outside pests. No more. Lance has given us our outside living space back pest free! Give…
Great service, explained everything thoroughly
We have used Scout for years and have always been pleased with their customer service and attentiveness to problems when they arise. They are quick to perform a retreat if needed, address new concerns, and answer any questions. Chris was a pleasure to work with as have all of their technicians.
I can’t recommend Scout Pest Control enough! I have been using them for over 3 years and every technician that comes out is polite and professional. I have general pest as well as their flea/tick/mosquito service and I never have any issues! I have a pond right by my house and we do not have any issues with…
He was very quick and efficient but also made sure the job was done!
I am so glad I reached out to Scouts pest control to have regular service set up. Sam came out for the initial visit and assessed my property helped calm my fears about bugs, explained the process of what he was going to be doing with each visit and what the goal was and how we can work together to make the bugs go…
Highly recommend scout pest control. Helped me with all my pest problems
Scouts has always been responsive to any of our needs . Replies are that day and services are always with in 24 hours. Couldn’t ask for a better business for pest control;. Representatives are; always clear and precise on what they are going to do or have done. They are also very friendly and willing to go extra…
Jason did a fantastic job. He was very thorough, friendly, respectful and made me feel very confident that he was taking good care of my home. I was very pleased with the job he did and would highly recommend Scout Pest Control
Scout Pest Control does a great job! Lance is wonderful! He was professional & knowledgeable & goes beyond the call of duty!
Scout Pest Control does an amazing job! Frank always takes great care of our home.
Fantastic company. Outstanding customer service. The technicians are very respectful, and prompt. They cleared our infestation in less than 3 visits
Very friendly. And amazing work!!!
We love Scout Pest Control Frank Horn does a great job it keep the house swept and miscellaneous bugs away from the house.
Fantastic Service. From Sales, to warm customer service from the office, and exterminators possible. I know my home is always in good hands.
Joe and James were awesome! I would recommend to any and everyone!
Lance has always done a superb job on my house!
Friendly and courteous service. Got gold plan. Chris and Frank are friendly and respectful. I'll let you know how it all goes.
Frank at scout pest control is amazing he knows his customers and goes above and beyond to make sure everything is taken care of.
Joe and his helper were out today to treat my new built for insect, spiders and mice. They did a great job of explaining the process and educating me along the way. Very professional and nice.
We've been using Scout Pest Control for several years. Customer service is great and very responsive. We place a call with an issue and they're coming out the same or next next day. The techs are very thorough and they explain what they're doing. We highly recommend them!
our technician was very thorough and went beyond our expectations. he let me know everything he was doing and why and talked me through the process to make us feel safe. we are hopeful to keep up this relationship with this company for a long time. thanks again so much for the prompt service to keep our kids safe.
Honest company and friendly staff! Highly recommend for mosquito and other pesky bugs.
The proof is the best referral. One month after our first treatments and our pest problems are under control! Brad did such a thorough job, and explained everything so well to us. We really appreciate the great customer service of everyone we've worked with so far, and that we aren't seeing bugs!
We’ve been using Scout for years to prevent pests and insects. They are very professional and their products work. Ryne is great! He always asks if we have any new or specific needs. The mosquito service (and the other preventative treatment) has kept our yard in great shape with very few mosquitoes and all other…
I couldn't be happier with Scout Pest Control’s service! With a busy household, dealing with pests was the last thing we need. Their team is prompt, friendly, and incredibly thorough. Their technicians are knowledgeable and answer any questions I have. Highly recommend Scout for anyone needing reliable and effective…
Ben was very knowledgeable, professional and informative. I've begun my contracted service and am looking forward to keeping as many pests out of my country home as possible! Update: Feb 15, 2024: Tim came and serviced my home and did such a thorough job that I've requested that he be my permanent technician!!…
1st impression all was good Lance knocked down all the spider webs, and dirt dobbers ect they do a 45 day follow up kill ant colonies close by now i can sleep at night without having to worry about creepy crawlies coming in to get warm next to me lol Rhonda Klees
Our first initial visit went off without hitch. Our tech was on time, answered all questions and concerns, and even killed a mice for us. To sum it all up they went over a beyond I would highly recommend there service!!!
Great service!
The girl that sprayed our yard was super nice and extremely thorough. Great job
Had a Great experience with Scouts due to the team work of Joe and the sales team. Much appreciate the transparency of the information given by the technician. Helping me with any questions I had. Also giving a piece of mind with the service provided. Keep up the good work, Joe!
Great tech
Grateful for a reputable service. They communicate well, are on time, and complete their services as promised.
Cordial and professional
Joe has been servicing my yard the past couple of times for mosquitoes. He is phenomenal! I cannot express enough with how pleased I am with him and the services Scout provides.
Scout Pest Control has always taken time to answer my questions thoroughly and explained exactly what they’re doing. They are polite, kind, and not in a rush. They take complete care of any pests, so I can relax knowing they’re handling any bug problems very well. So thankful to have found this company!
Prompt, dependable, professional, knowledgeable, courteous, helpful, affordable and works around our schedule. We won’t consider anyone else.
Scout has taken fantastic care of us over the past several years, especially the technician Mr. Brown! Their work helps keep the ants, spiders, and mosquitoes away and under control; and whenever we have anything extra come up between standard services they always come right out to resolve it for us! 100% recommended!
Jermaine, our technician that came out was excellent in communicating what he was doing and how it affected our home. He gave our home quality work and gave us the ultimate respect.
Awesomeness
The Scout exterminators that come to the house are extremely knowledgeable. They are responsive to any concerns we have and always professional. We have rarely seen bugs or spiders since starting our service and they always answer our questions.
Love Scout so much that we brought them with us when we moved! If I have any issue at all I know I can call and they'll fix it. One of the very few companies that will treat the whole yard and not just right near your house. They were a lifesaver treating our yard for fire ants when we had little kids running around…
Technician was kind, courteous, efficient and knowledgeable.
Ben was very knowledgeable and fast. He came in did the job and when I had questions they were answered.
Great service and very helpful!! Thank you so much
Very professional and courteous interaction.
Jermaine is our technician. He has outstanding customer service and is very thorough and friendly throughout his entire services. He explains in depth the issues at hand and what to expect from the products used. They also use family and pet friendly products so it does take a moment since it isn't as strong but…
I noticed a problem with fleas and mosquitoes in the yard and called Scout. They were able to fit me in the schedule for service the very next day which was wonderful. The technician who arrived, Jermaine was amazing! He walked around the yard with me so I could show him where I noticed more bugs. I was originally…
The "bug guy" was very professional and very thorough. I am grateful and Happy with my our services from Scout Pest Control.
Jermaine was awesome! Even helped remove a stake that was blocking the fence to open so he could work in the backyard
The technician was very polite and professional. He went over everything and answered all my questions. He did a thorough job and was very efficient!
Great service. Honest upfront pricing and very knowledgeable staff on what it takes to treat for pests.
Very satisfied with service. Routine visits are always notified before it happens. Mostly outside for insects, mosquitos and spiders. If ants occur in house they will take care of it that day. Technicians are friendly and knowledgeable. Recommended.
We have used this business for a couple of years. We have been very happy with the quickness and quality of scout pest control for some time now. I would like to specifically recognize the employee that came to our house on 3/21/23 @ or around 2:50-3:35pm to do regular preventative treatment. He was courteous,…
Very polite and professional.
The technician Cody was on time and very professional. He explained everything to us and spent more time treating our yard for mosquitoes than past companies. We were very pleased with the service and look forward to doing business with this company.
They were great! Easy to work with, very professional and friendly.
Wonderful team of dedicated professionals!! Scouts is the best in the area
Professional and on-time service. Happy to use them again.
Cody, has been very professional. He explained our service contract before he started the services. Before and after each treatment he comes and asks if we have any new concerns or questions. Great guy, great service!
Jason came out and he was amazing and so helpful and was great at explaining everything! So happy with service! Will recommend to everyone !
Great, friendly staff!
Had an initial problem because they were using contractors for dispatch but after that was fixed everything was really responsive. They came out, did a great thorough job and inform me about everything as the process was going. Was skeptical about an annual subscription for pest control but after the first visit, I'm sure it was a great decision!
Have been using Scout for 4 years and really value their services. They do a great job and their work is effective. The service techs and administrative staff are also professional, courteous, and friendly.
We have been with Scouts since 2016, and not had a single complaint to say. We’ve enjoyed each technician we have had over the years.And we love that the services are so affordable! Any time we’ve called with a question they have been quick to respond, and fulfill our needs. Everyone has always been so nice to us…
We have been using this company for close to a year now. They are great! Responsive, helpful, friendly and reliable. We would highly recommend them!!
James was a wonderful and respectful young man when he came and done my initial.
Scout addresses all these pests and seems to do a good job
Scout workers are always very nice and professional. I highly recommend them!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 477 | $58–$133 |
| Spider extermination | 324 | $56–$136 |
| Ant extermination | 278 | $63–$191 |
| Rodent extermination | 229 | $73–$246 |
| Hornet & wasp extermination | 216 | $79–$246 |
| Cockroach extermination | 203 | $66–$214 |
| Bug & insect extermination | 170 | $58–$131 |
| Mosquito extermination | 120 | $63–$101 |
