How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREScout Pest Control
Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #58Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 2,211 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Scout Pest Control for 8 kinds of job.
Scout Pest Control for rodent extermination
Clear ✕All 231 Google reviews tagged “Rodent extermination” · showing 40
Brad was a portrait of professionalism and excellence. He took care of all of my rodent extermination needs and made my home rodent repellent. Pests fear my house now because of him.I would recommend him 100/10 to anyone and will continue to call on him for all of my pest control needs
Very friendly & attentive to issues and needs
Excellent job.
Joe was fantastic. He did a great job for us. He is a gentleman and a pleasure to talk to. Solve our issue right away
We have been using Scouts Pest Control for 2 years in our commercial facility. They have gone above my expectations. They have responded quickly when we have a pest issue come up. I will be looking at expanding to the residential side for my home.
Haven’t had any issues. Service is awesome
Sam always goes above & beyond! We can always count on him to text us prior to coming & making sure the meeting time is good. He always makes sure we’re completely covered & gets anything we have asked! Ask for Sam!!
I highly recommend Sam !! I have used scout pest control for over a year now and Sam was the first guy to originally come out to service my home and I have requested him every time sense then. He provides top tier service every time. Sam is a super friendly guy and does an excellent job I can trust him to do the job…
Very nice very informative extremely smart in his job and duties. Under the circumstances was a pleasant experience.
They are attentive, they come out in between services if needed. Seems a little overpriced, but then again, we are new to this state, so I'm not sure.
Sam came by our house and did an amazing job. Very friendly and helpful
Very professional as always. Never denied any request with Scout customer service at its best.
We’ve been very happy with Scout. They give plenty of notice for scheduling, are always on time, and have been very professional
They have been amazing and super responsive with our needs. My technicians are very knowledgable and are always willing to answer my questions even when I have been a little frustrated with the situation at my home. When I asked about changing things around, they had no problem doing it and making sure I was…
Wonderful service and customer service
Scout pest control is very helpful and always willing to answer questions. Lance is my service man, and he does a wonderful job answering questions or handling my concerns. He's always on top of everything. yvonne bright
Scout has been my preferred pest control since buying our home over 4 years ago! Especially appreciate Brad and his attention to detail and willingness to answer questions about various pests, signs and potential pests! He’s a great provider and very appreciated. Thank you!
Scout Pest Control has been my pest control company for several years. Thevy are always on time and efficient. I live in a rural area bounded by woods and open fields, so field mice, occasionally rats, even chipmunks, are a constant nuisance. I never see mice or other critters in my house anymore. Scout has done an…
Awesome experiences so far ! Sam has been fantastic!!!
Sam is super friendly. Service is done really well and the communication has been clear and helpful. Enjoying using Scout and Sam.
Brad was very friendly, knowledgeable and listened to every concern I had. Explained everything that needed to be done and came up with a plan that worked best for me.
Joe is the BEST! So happy to have him on our side!!! Your services are top notch and I highly recommend Scout.
Great customer service and friendly reps! Joe is the absolute best! He is so efficient and helpful!!!
Very nice , polite, came very fast! Joe was amazing! Extremely polite! Even my kids are getting used to him.
Joe always does a great job inspecting our home.
I am very pleased w your services. I haven’t seen mice, spiders, rarely any bugs at all. The technician was very friendly and he even sprayed the garage and inside my house just in case, I’ll always keep this service, very effective
Joe is kind. Appreciate you! Services are great.
Joe is amazing as usual. Take care of me and my family's pest control needs! We love Joe!
Sam is a great technician anything we ask he answers professionally and always makes sure we have no pests
Great job!
Christian was great and super helpful!
From the initial phone call to the service tech these people were professional, knowledgeable and personable. They explained everything they were going to do and why. So happy we found them and happy to be their customers.
Zack and Ryan are doing a great job
Always on time and committed to getting job done
Wonderful experience and super helpful with any questions I had
Joe was very thoughtful and productive. Would highly recommend this company. The best pest control I have ever used.
I've been a customer for a long time; pest control and termite prevention. They're a great company and if you have an issue, the're quick to make it right. You can't go wrong choosing them!
Our technician Joe went above and beyond for us! We appreciate him so much!
The guy that came out was very polite, professional, and set my worries to rest. No rushing on the job which i appreciated and was also very well put together.
Samuel was great! He explained everything throughout the process and went over everything again as he was leaving. He was also very friendly/kind and helpful. I’m very grateful to finally have some help in getting a stressful matter under control in which he was also very understanding of.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 477 | $58–$133 |
| Spider extermination | 324 | $56–$136 |
| Ant extermination | 278 | $63–$191 |
| Rodent extermination | 229 | $73–$246 |
| Hornet & wasp extermination | 216 | $79–$246 |
| Cockroach extermination | 203 | $66–$214 |
| Bug & insect extermination | 170 | $58–$131 |
| Mosquito extermination | 120 | $63–$101 |
