How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREScout Pest Control
Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #58Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 2,211 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Scout Pest Control for 8 kinds of job.
Scout Pest Control for rodent extermination
Clear ✕All 231 Google reviews tagged “Rodent extermination” · showing 80
Brad was a portrait of professionalism and excellence. He took care of all of my rodent extermination needs and made my home rodent repellent. Pests fear my house now because of him.I would recommend him 100/10 to anyone and will continue to call on him for all of my pest control needs
Very friendly & attentive to issues and needs
Excellent job.
Joe was fantastic. He did a great job for us. He is a gentleman and a pleasure to talk to. Solve our issue right away
We have been using Scouts Pest Control for 2 years in our commercial facility. They have gone above my expectations. They have responded quickly when we have a pest issue come up. I will be looking at expanding to the residential side for my home.
Haven’t had any issues. Service is awesome
Sam always goes above & beyond! We can always count on him to text us prior to coming & making sure the meeting time is good. He always makes sure we’re completely covered & gets anything we have asked! Ask for Sam!!
I highly recommend Sam !! I have used scout pest control for over a year now and Sam was the first guy to originally come out to service my home and I have requested him every time sense then. He provides top tier service every time. Sam is a super friendly guy and does an excellent job I can trust him to do the job…
Very nice very informative extremely smart in his job and duties. Under the circumstances was a pleasant experience.
They are attentive, they come out in between services if needed. Seems a little overpriced, but then again, we are new to this state, so I'm not sure.
Sam came by our house and did an amazing job. Very friendly and helpful
Very professional as always. Never denied any request with Scout customer service at its best.
We’ve been very happy with Scout. They give plenty of notice for scheduling, are always on time, and have been very professional
They have been amazing and super responsive with our needs. My technicians are very knowledgable and are always willing to answer my questions even when I have been a little frustrated with the situation at my home. When I asked about changing things around, they had no problem doing it and making sure I was…
Wonderful service and customer service
Scout pest control is very helpful and always willing to answer questions. Lance is my service man, and he does a wonderful job answering questions or handling my concerns. He's always on top of everything. yvonne bright
Scout has been my preferred pest control since buying our home over 4 years ago! Especially appreciate Brad and his attention to detail and willingness to answer questions about various pests, signs and potential pests! He’s a great provider and very appreciated. Thank you!
Scout Pest Control has been my pest control company for several years. Thevy are always on time and efficient. I live in a rural area bounded by woods and open fields, so field mice, occasionally rats, even chipmunks, are a constant nuisance. I never see mice or other critters in my house anymore. Scout has done an…
Awesome experiences so far ! Sam has been fantastic!!!
Sam is super friendly. Service is done really well and the communication has been clear and helpful. Enjoying using Scout and Sam.
Brad was very friendly, knowledgeable and listened to every concern I had. Explained everything that needed to be done and came up with a plan that worked best for me.
Joe is the BEST! So happy to have him on our side!!! Your services are top notch and I highly recommend Scout.
Great customer service and friendly reps! Joe is the absolute best! He is so efficient and helpful!!!
Very nice , polite, came very fast! Joe was amazing! Extremely polite! Even my kids are getting used to him.
Joe always does a great job inspecting our home.
I am very pleased w your services. I haven’t seen mice, spiders, rarely any bugs at all. The technician was very friendly and he even sprayed the garage and inside my house just in case, I’ll always keep this service, very effective
Joe is kind. Appreciate you! Services are great.
Joe is amazing as usual. Take care of me and my family's pest control needs! We love Joe!
Sam is a great technician anything we ask he answers professionally and always makes sure we have no pests
Great job!
Christian was great and super helpful!
From the initial phone call to the service tech these people were professional, knowledgeable and personable. They explained everything they were going to do and why. So happy we found them and happy to be their customers.
Zack and Ryan are doing a great job
Always on time and committed to getting job done
Wonderful experience and super helpful with any questions I had
Joe was very thoughtful and productive. Would highly recommend this company. The best pest control I have ever used.
I've been a customer for a long time; pest control and termite prevention. They're a great company and if you have an issue, the're quick to make it right. You can't go wrong choosing them!
Our technician Joe went above and beyond for us! We appreciate him so much!
The guy that came out was very polite, professional, and set my worries to rest. No rushing on the job which i appreciated and was also very well put together.
Samuel was great! He explained everything throughout the process and went over everything again as he was leaving. He was also very friendly/kind and helpful. I’m very grateful to finally have some help in getting a stressful matter under control in which he was also very understanding of.
So far a different tech shows up each visit and I noticed all are curteous, knowledgeable and respectful while on my property. I ask questions and they provide honest answers. If they know they know and they seem to know this business.
Scout Pest Control is a great company and I highly recommend them for your pest control needs. Our first service was performed by Joe who was very knowledgeable.
Lance did an amazing job
Scout is best company we have had, very organized and professional, Lance is great, does not miss anything, always on time, gets the job done, knows how to focus the treatment
Nice people very knowledgable and willing to help. Affordable. Would recommend to family and friends.
Very thorough initial service appointment, glad we made the switch to Scout Pest Control, thanks Joe!
We have no ants to bite little baby toes. Keeps all the babies, toddlers and children happy.
I literally love SPC they work fast,they're able to communicate with me through text,which helps me 100% during my busy work days. Once I send them what I need,I dont have to worry about it anymore.The unit is evaluated,scheduled, serviced and completed in no time. I utilize them often in my field of work,and I have…
Joe, our tech, was very nice and thorough! Definitely proud my mom recommended this company!
Lance was the best! He made us feel comfortable and all of our concerns were met with a solution that he resolved that day. I would recommend to anyone looking for rodent or pest control!
Awesome experience. Explain everything. Very helpful. He even helped remove a live mouse on a glue trap I had in a closet. Most thankful. Worked hard taking care of my yard and outside my house.
He was very quick and efficient but also made sure the job was done!
Joe went above and beyond since he found out my wife is allergic to alot of insects.
Chad and Brad!!! Amazing duo!! Thanks for your services
Lance was very thorough, and we really appreciated him taking the time to assist us and answer all of our questions.
Scouts has always been responsive to any of our needs . Replies are that day and services are always with in 24 hours. Couldn’t ask for a better business for pest control;. Representatives are; always clear and precise on what they are going to do or have done. They are also very friendly and willing to go extra…
I am extremely upset with my experience with Scout Pest Control. I gave the technician, Lance, permission to enter my home while I was gone to perform the scheduled pest control service. I did NOT give anyone permission to FEED my dog. Without my knowledge or consent, Lance fed my Type 1 diabetic dog — and gave her…
Scouts Pest control was the 1st company to answer my inquiry. Within a few months I no longer heard noises coming from my garage. They reply within a timely manner when I reach out. Techs have been very nice, patient, professional, understanding. They even located possible areas where the rodents may have gained…
Jason did a fantastic job. He was very thorough, friendly, respectful and made me feel very confident that he was taking good care of my home. I was very pleased with the job he did and would highly recommend Scout Pest Control
Chris provided timely and thorough pest inspection, explained our situation and gave options for our pest control situation. He was very helpful and gave us great peace of mind knowing we are solving this issue. Will continue to work with him on this.
Always helpful
Lance was Super nice, and very attentive. We are very satisfied with how we have been treated along with the products they've used to solve our pest issues. 100% happy.
Jason did a fantastic job! Very knowledgeable and worked great around my children and pets.
Scout Pest Control provides excellent service at an affordable rate. They always email or text me a few days before they come out asking if any additional attention should be directed to anything. I highly recommend them for your pest control needs
Scout pest control has been a great service to us as home owners, we have been with this company for 12 years. I love how they respond to our issues with 24 / 48 hours when issues arise.
Outstanding support for our issue. Checked inside and all outside bait stations reloading them with new bait. Welcome Joe back anytime.
He help us so much thank you so much
Very knowledgeable about the situation and very polite
Good morning Happy New Year Merry Christmas this is Miss Washington over at 529 Summer cove circle Northwest and I just want to say thank you guys for being good to my home all the years you have been taking care of my home you have done an excellent job and I would tell a dying world but how good she is cuz I…
They have eliminated the rodent problem caused by their attraction to neighbor's chickens, and our bug problem too.
Scout Pest Control does a great job! Lance is wonderful! He was professional & knowledgeable & goes beyond the call of duty!
Brad does a great job at our home keeping bugs and mice away.
Scout is good at laying down sticky traps. However my brother and I found most of the entrances for the rats. Scout told us they would look for additional holes but I did not see this happen. I hired a private party to come out who found additional entrances from the outside of the house which were covered up and…
Scout Pest Control does an amazing job! Frank always takes great care of our home.
Very detailed and helpful
We have used Scouts for many years now. The exterior treatment works great at keeping nature outside where is should live. The bait boxes do their job at keeping mice outside as well. We usually spray inside in the spring, and that's all we've ever needed! Returns for specific problems like wasps is a huge bonus!…
Lance Jones is excellent!!
Very informative and answered all the questions I had
James Moore and the team was honest professional and left everything clean.
The technicians are courteous, timely and professional. We have made out of cycle requests for which they immediately addressed. Recently as the company I have had my termite service with was bought out by another company, I inquired about transferring my termite service to Scout. James and Chris provided detailed…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 477 | $58–$133 |
| Spider extermination | 324 | $56–$136 |
| Ant extermination | 278 | $63–$191 |
| Rodent extermination | 229 | $73–$246 |
| Hornet & wasp extermination | 216 | $79–$246 |
| Cockroach extermination | 203 | $66–$214 |
| Bug & insect extermination | 170 | $58–$131 |
| Mosquito extermination | 120 | $63–$101 |
