How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREScout Pest Control
Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #58Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 2,211 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Scout Pest Control for 8 kinds of job.
Scout Pest Control for spider extermination
Clear ✕All 326 Google reviews tagged “Spider extermination” · showing 140
These guys always do a great job.
Our technician was fantastic!
Very friendly & attentive to issues and needs
Very thorough and extremely professional. I believe his name is Lance and his work ethic is 2nd to none.
I’ve been using Scouts for a year now for spiders and mosquitoes and I’ve been very pleased with the results.
Joe was fantastic. He did a great job for us. He is a gentleman and a pleasure to talk to. Solve our issue right away
We have been using Scouts Pest Control for 2 years in our commercial facility. They have gone above my expectations. They have responded quickly when we have a pest issue come up. I will be looking at expanding to the residential side for my home.
I called Scotts Pest Control because we had an issue with brown recluse spiders in our attic this summer. I am thrilled to report that not only has our brown recluse spider issue been resolved but we no longer have any other random creepy crawlers in our house or on our porch! Our technician Frank is really thorough…
Scout Pest Control Rep is always courteous, checks to see if we have issues, and makes sure to handle anything we need. Thanks Scout!
Haven’t had any issues. Service is awesome
The exterminator was incredibly friendly and knowledgeable about his job. Austin was quick and efficient and he knew exactly where to look to locate the problems. I would highly recommend this company and Austin to anyone.
I really am impressed by how professional Tim was and how he answered my questions as to the issues with insects. Tim did a excellent job on spraying my house. The best person I have ever had! Thank you Scout Pest Control
Scout pest control arrived on time, promptly started pest control for my house & yard. Nick was very polite, friendly & efficient and also understood my concern for my pets. Thank you!
Sam always goes above & beyond! We can always count on him to text us prior to coming & making sure the meeting time is good. He always makes sure we’re completely covered & gets anything we have asked! Ask for Sam!!
I highly recommend Sam !! I have used scout pest control for over a year now and Sam was the first guy to originally come out to service my home and I have requested him every time sense then. He provides top tier service every time. Sam is a super friendly guy and does an excellent job I can trust him to do the job…
The people at Scout's are friendly and efficient. I have the Silver plan. Spiders were a major problem. Constantly coming in under my front door and webs all over the porch and the eaves. I have not seen any now that Scout's comes on a regular basis.
Very pleased with my latest service. They were thorough, prompt, courteous, and friendly. They made sure all my concerns were addressed. Thanks again!!
Very professional and easy to deal with. Great company.
We’ve been very happy with Scout. They give plenty of notice for scheduling, are always on time, and have been very professional
Sam did an awesome job! Listened, asked questions, and met our needs inside and outside.
Wonderful service and customer service
Scout has been my preferred pest control since buying our home over 4 years ago! Especially appreciate Brad and his attention to detail and willingness to answer questions about various pests, signs and potential pests! He’s a great provider and very appreciated. Thank you!
Joe is extremely professional and courteous. Great job!
Awesome experiences so far ! Sam has been fantastic!!!
Sam is super friendly. Service is done really well and the communication has been clear and helpful. Enjoying using Scout and Sam.
Affordable Top notch service. Takes care of all our pest control needs. Yard, home, interior and exterior. Very thorough! Keeper!
I am always happy with my service. I get a reminder text a week in advance plus another a couple of days prior to service. The technicians are always friendly and professional. My technician today was excellent in checking the area for wasps as I had seen some near a particular area of my home. I have…
They have been amazing to work with and the services are awesome! The techs are always on time and professional! Sam was very polite and professional!
Did exactly as asked!
Brad was very friendly, knowledgeable and listened to every concern I had. Explained everything that needed to be done and came up with a plan that worked best for me.
I love how he always lets us know he is on the way and how Scout/the technician communicates with us. We get the monthly service and they take care of it all!! Thank you for keeping us bug free!!! The best customer service around.
First time customer, showed up super fast. Treated inside and outside!!
Brad was a wonderful technician! He explained everything very well to my husband and I, was very friendly, and did an exceptional job!!
My technician was Joe. He was very professional and nice and put me at ease right away. I'm very nervous meeting new people but he was really great. Very efficient. So happy I switched to Scout Pest control.
Joe is the BEST! So happy to have him on our side!!! Your services are top notch and I highly recommend Scout.
Joe was AMAZING! So friendly and did a wonderful job cleaning up the outside and spraying Everything. So happy I went with Scouts. 10/10 RECOMMEND 👍🏻
We have had great service with Joe! He is a nice man who does his job well. We really are happy with this company!
Very nice , polite, came very fast! Joe was amazing! Extremely polite! Even my kids are getting used to him.
Joe does an amazing job. He keeps the bugs away and is always polite, courteous and professional. Highly recommend!
Christian is outstanding! Excellent service every time ! Highly recommended!
The tech was nice and they are always courteous. I've had very few issues with bugs since I started using them. The cost is higher than I'd like, but the do seem to do quality work.
The technician arrived exactly at the time his text message indicated. He greeted me and introduced himself with a handshake. He was very professional and did a thorough job of treating interior and exterior spaces of my house. This was my first experience with this company since they assumed accounts in northwest…
Lance came out and was very kind and thorough.
Christian was great and super helpful!
Zack and Ryan are doing a great job
We live in a mobile home surrounded by trees.Lance has been doing our bug and vermin extermination for about a year. He is always respectful, friendly and concerned with our issues. Our dogs love to see him and he is very protective for their safety as well as my health. Thank you very much for your time and energy. Is
Sam is the man! Knowledgeable and professional. Answered any and all questions we had with ease. My wife feels safer with the pest on their way out, which makes my life easier. If you’re married then you know 😂 -John McGee
always customer centered and good service. highly recommend Scout
Scout Peat Control, specifically Joe Adams, is top notch! He is so friendly, does a thorough job, and takes great care of our property as if it were his own. Highly recommend them! Joe
I've been a customer for a long time; pest control and termite prevention. They're a great company and if you have an issue, the're quick to make it right. You can't go wrong choosing them!
The regular technician is always professional and courteous.
Sam did a wonderful job. He text us prior to arrival just like they promised they would. He showed up on time. He educated us on all the different services Scout offers ( I didn’t realize yall offered termite)! Unfortunately I just paid an annual agreement with another company because we’re closing on this new house…
Scout Pest Control is the Best! Joe Adams the technician that treats our Condo does a fantastic job and I can’t imagine living on the River without the service! We have used them at our old home and our new condo and never had a bad experience! Call Scout Pest Control to schedule your home!
We have been with Scout Pest Control since 2024. I recommend them to everyone! Having a membership is worth every penny. They are always quick to respond and come out right away when we need them. I am terrified of wasps and spiders, and man we have a lot of them around our home. They do a thorough job reducing the…
They did an amazing job, he was right on time very polite and professional went over everything he was going to do.I would recommend them to anyone.
Scout Pest Control is a great company and I highly recommend them for your pest control needs. Our first service was performed by Joe who was very knowledgeable.
Lance was very polite and professional and did a great job listening and explaining what he would be doing to combat our issues. Thank you
Scout is best company we have had, very organized and professional, Lance is great, does not miss anything, always on time, gets the job done, knows how to focus the treatment
They always do a great job 👍
Fast, effective, easy to work with. The technicians are on time and know what they are doing. A few months ago the German riches were out of control now it’s they are virtually gone! The monthly visits keep them going, I couldn’t be happier with my pest service
Very thorough initial service appointment, glad we made the switch to Scout Pest Control, thanks Joe!
Very informative and thorough
We have no ants to bite little baby toes. Keeps all the babies, toddlers and children happy.
I was very happy with their prompt, professional service. Highly recommend.
Joe, our tech, was very nice and thorough! Definitely proud my mom recommended this company!
Lance serviced my home for brown recluse spiders. He took his time to answer all my questions and was very knowledgeable. His visit definitely helped ease my mind.
I can’t recommend Scout Pest Control enough! I have been using them for over 3 years and every technician that comes out is polite and professional. I have general pest as well as their flea/tick/mosquito service and I never have any issues! I have a pond right by my house and we do not have any issues with…
Joe was fantastic! Very knowledgeable, thorough, and friendly. So happy with the services provided.
Christian Yeung did an awesome job. He was very professional and a pleasure to deal with. We’re very pleased with our service today.
He was very quick and efficient but also made sure the job was done!
I am so glad I reached out to Scouts pest control to have regular service set up. Sam came out for the initial visit and assessed my property helped calm my fears about bugs, explained the process of what he was going to be doing with each visit and what the goal was and how we can work together to make the bugs go…
Lance was very thorough, and we really appreciated him taking the time to assist us and answer all of our questions.
Lance was wonderful and gave all the information that I asked about. He was very kind and very professional. Thank you
Scouts has always been responsive to any of our needs . Replies are that day and services are always with in 24 hours. Couldn’t ask for a better business for pest control;. Representatives are; always clear and precise on what they are going to do or have done. They are also very friendly and willing to go extra…
Chris took great care in addressing all of our concerns and was very thorough!!! We had a great experience!
Chris was very informative and efficient with our service! He made sure to go over the process with us and got everything done quickly. Also very nice!!
Jason did a fantastic job. He was very thorough, friendly, respectful and made me feel very confident that he was taking good care of my home. I was very pleased with the job he did and would highly recommend Scout Pest Control
Lance was Super nice, and very attentive. We are very satisfied with how we have been treated along with the products they've used to solve our pest issues. 100% happy.
Scout Pest Control does a great job! Lance is wonderful! He was professional & knowledgeable & goes beyond the call of duty!
Solid company that communicates very well. Never fails to ask if I have anything to talk about. I appreciate 🙏 the work ethic and the positive attitude I
Scout Pest Control does an amazing job! Frank always takes great care of our home.
We have used Scouts for many years now. The exterior treatment works great at keeping nature outside where is should live. The bait boxes do their job at keeping mice outside as well. We usually spray inside in the spring, and that's all we've ever needed! Returns for specific problems like wasps is a huge bonus!…
Fantastic company. Outstanding customer service. The technicians are very respectful, and prompt. They cleared our infestation in less than 3 visits
The staff is very friendly they care about the customer.
Every one of the techs are polite and professional anytime I've asked for something special there's never any questions
The whole team has been quick to respond to any issues we have had. Very personable and supportive. I refuse to live with bugs and especially spiders so when we started seeing them come around more scout came around more.
James Moore and the team was honest professional and left everything clean.
Chris was great! Explained everything and was quick!
Was seeing more brown recluses than we wanted in the fall, we changed our plan to include recluse treatment and had Frank start coming more often and we've had dramatic improvement! They provide great service and are easy to get a hold of, and are flexible in scheduling. Pricing feels very reasonable.
Our pest control is always on time and very nice.
The technicians are courteous, timely and professional. We have made out of cycle requests for which they immediately addressed. Recently as the company I have had my termite service with was bought out by another company, I inquired about transferring my termite service to Scout. James and Chris provided detailed…
Scout is by far the best pest control company ever, local owners and operated. Sam is hands down the best pest control technician ever! From the first call to the final treatment, everything was professional, prompt, and thorough. Sam was super knowledgeable, explained the process clearly, and took the time to…
We love Scout Pest Control Frank Horn does a great job it keep the house swept and miscellaneous bugs away from the house.
Fantastic Service. From Sales, to warm customer service from the office, and exterminators possible. I know my home is always in good hands.
Scout has been wonderful in working with us to solve pest problems! They are quick and professional every time!
Our technician Christian Yueng was very professional and kind. He made certain that he fully understood our needs.
Fantastic service!
Lance has always done a superb job on my house!
The technician was on time. He did an excellent job. He was very professional and assured me that Scouts would help in any way needed. I am rather new to Scouts, but I really appreciate their quick response and work with my schedule.
Brad and Sam are great technicians, they took extra time to treat indoor areas which I really appreciate! They also took time to explain treatment options, what to expect, and how to keep on top of indoor pests. They’re awesome!!!
Lance was on time and very friendly. Lance answered all my questions and gave me all the information about everything he was doing. Scout is a great company!!!
Joe Adams was professional and courteous from the moment he arrived to service our home. He took care of the concerns and issues we had. He is the reason we continue to use Scout!
We had a bad German roach problem tried everything nothing seemed to work. Well the yall did the job no more rat's or roach problems thanks for yalls great work.
Scout always provides excellent and friendly service!
Chris explained the process and did a great job.
Amazing service and a great price! I'm so glad I found them for our pest service and I look forward to working with them. I will be referring them to everyone I can.
TBH, pest control is pest control. The difference at Scout is the SERVICE. I always get prompt, courteous service. The technicians are really good at explaining the processes and setting realistic expectations. Our regular maintenance does a good job and if we happen to notice an issue, they respond almost…
Friendly and courteous service. Got gold plan. Chris and Frank are friendly and respectful. I'll let you know how it all goes.
Very good communication! Updated and reported on the status of his arrival time. And friendly as well
Sam is very prompt and helpful.
Great guy! Very professional
Very professional, easy communication and follow through. This company was highly recommended by someone I trust and have not let me down in the slightest.
Great service. Thoroughly explained the process and options. Highly recommend.
We LOVE Scout pest control! Been using them for a year and it’s a Night and day difference. All the roaches (especially in the kitchen) and water bugs are gone ! It happened pretty instantly and has maintained. Worked like a dream and LOVE that their products are kids and animal safe as we have five kids and a dog.…
Lance was very friendly and took the time to walk me through all the different services. He also provided us with recommendations on other things we could do for our crawl space!
We've been using Scout Pest Control for several years. Customer service is great and very responsive. We place a call with an issue and they're coming out the same or next next day. The techs are very thorough and they explain what they're doing. We highly recommend them!
our technician was very thorough and went beyond our expectations. he let me know everything he was doing and why and talked me through the process to make us feel safe. we are hopeful to keep up this relationship with this company for a long time. thanks again so much for the prompt service to keep our kids safe.
The proof is the best referral. One month after our first treatments and our pest problems are under control! Brad did such a thorough job, and explained everything so well to us. We really appreciate the great customer service of everyone we've worked with so far, and that we aren't seeing bugs!
Always on time.Listen to your pest problems and find a solution.
We’ve been using Scout for years to prevent pests and insects. They are very professional and their products work. Ryne is great! He always asks if we have any new or specific needs. The mosquito service (and the other preventative treatment) has kept our yard in great shape with very few mosquitoes and all other…
I love Scout’s Pest Control. Been with them for years, and it’s always been excellent service. They are prompt when I call, and they have always taken care of whatever problem I have had. Overall, have never had any ongoing problems with bugs/insects because the products they use work! Every guy that has come out…
After asking about recent pest issues I was having, Frank serviced the outside & inside of my home. He took time to do a thorough job & even checked bait traps that I own that had been loaded incorrectly in an unsafe manner. Rather than leaving them as is, he took the initiative to replace the bait in the correct…
Awesome company would definitely recommend! They handle all of our pest control needs at my job Ben Capps is awesome and will do all he can to handle any situation that arises
Joe did a very thorough job and was very helpful.
I love Scout’s Pest Control. Have been using them for around 9 years now! Great service, great employees!
Joe did a great job!! He was professional, knowledgeable and most importantly friendly.
Joe was awesome. He was on time and super helpful. Always happy to work with guys who take their job seriously and who do it well! Thanks Joe!
We have thoroughly enjoyed our services with Scout pest control! They are very informative and responsive in our needs.
Ben was very knowledgeable, professional and informative. I've begun my contracted service and am looking forward to keeping as many pests out of my country home as possible! Update: Feb 15, 2024: Tim came and serviced my home and did such a thorough job that I've requested that he be my permanent technician!!…
Joe did an excellent job getting rid of a brown recluse infestation!
Very good! Glad they took cash!
Joe was informative and through with both the service and the information about the service
First time requesting pest control and Scout was great for the initial visit. The technician, Ryne, was polite and attentive during the visit. Overall, pleased with pricing and transparency through the whole process.
Great service.
Jermaine was very professional and nice. He listened to my concerns and took care of them right away while giving a detailed explanation of what he was doing. We love Scout Pest Control and recommend them to everyone we know.
Joe was great. He was both professional and personable. Joe took the time to talk with us and was quick to address any concerns that we had. He was thorough and made sure we were happy when he finished the job.
The service guy who came today has great people skills! He did an excellent job and explained everything clearly! Hope he can be my regular service guy!
Jermaine is the most courteous and very through with his work. Always goes way beyond in his service!
The Scout Pest Control technician was very thorough and explained everything in detail. We were very pleased with the service and highly recommend them.
1st impression all was good Lance knocked down all the spider webs, and dirt dobbers ect they do a 45 day follow up kill ant colonies close by now i can sleep at night without having to worry about creepy crawlies coming in to get warm next to me lol Rhonda Klees
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 477 | $58–$133 |
| Spider extermination | 324 | $56–$136 |
| Ant extermination | 278 | $63–$191 |
| Rodent extermination | 229 | $73–$246 |
| Hornet & wasp extermination | 216 | $79–$246 |
| Cockroach extermination | 203 | $66–$214 |
| Bug & insect extermination | 170 | $58–$131 |
| Mosquito extermination | 120 | $63–$101 |

