Experts Reviews · Company report
Scout Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Scout Pest Control

Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #58Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 2,211 Google reviews

Report card

Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Scout Pest Control is better than 94% of flea exterminators.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Scout Pest Control is better than 91% of flea exterminators.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Scout Pest Control is better than 96% of flea exterminators.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Scout Pest Control is better than 100% of flea exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Scout Pest Control is better than 100% of flea exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Scout Pest Control is better than 79% of flea exterminators.B
79

Reviews for your job

Customers hired Scout Pest Control for 8 kinds of job.

Scout Pest Control for termite inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.82
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 68
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 82 Google reviews tagged “Termite inspection” · showing 40

Tory3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Scout Pest Control Rep is always courteous, checks to see if we have issues, and makes sure to handle anything we need. Thanks Scout!

Great priceAnt exterminationSpider exterminationTermite inspection
JohnLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Very professional as always. Never denied any request with Scout customer service at its best.

Paid $20–40Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection
Peggy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Wonderful service and customer service

Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection
baylee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

joe was so friendly, professional, and easy to talk to! he did a great job and took the time to make sure everything was taken care of. definitely recommend him and will be using him again!

Paid $100–120Great priceTermite inspection
Nathaniel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Awesome experiences so far ! Sam has been fantastic!!!

Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection
LoriLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Affordable Top notch service. Takes care of all our pest control needs. Yard, home, interior and exterior. Very thorough! Keeper!

Paid $100–120Great priceHornet & wasp exterminationTermite inspectionTermite extermination
FabiaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very nice , polite, came very fast! Joe was amazing! Extremely polite! Even my kids are getting used to him.

Paid $100–120Great priceRodent exterminationTermite inspectionSpider extermination
Anna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Joe always does a great job inspecting our home.

Paid $80–100Great priceHornet & wasp exterminationRodent exterminationTermite inspection
Dwight1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Sam is a great technician anything we ask he answers professionally and always makes sure we have no pests

Paid $60–80Great priceHornet & wasp exterminationRodent exterminationTermite inspection
Terrica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Zack and Ryan are doing a great job

Not sureHornet & wasp exterminationRodent exterminationTermite inspection
Melissa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Scout Peat Control, specifically Joe Adams, is top notch! He is so friendly, does a thorough job, and takes great care of our property as if it were his own. Highly recommend them! Joe

Paid $120–140Great priceTermite inspectionSpider exterminationGeneral pest inspection
SandraLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I've been a customer for a long time; pest control and termite prevention. They're a great company and if you have an issue, the're quick to make it right. You can't go wrong choosing them!

Paid $80–100Great priceRodent exterminationTermite inspectionSpider extermination
MirandaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We have been with Scout Pest Control since 2024. I recommend them to everyone! Having a membership is worth every penny. They are always quick to respond and come out right away when we need them. I am terrified of wasps and spiders, and man we have a lot of them around our home. They do a thorough job reducing the…

Paid $40–60Great priceHornet & wasp exterminationTermite inspectionSpider extermination
Christina12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Lance came out to my house and sprayed for the pest I mentioned. Very friendly and knowledgeable! He went beyond my expectations! Thank you so much for coming out and helping!

Paid $80–100Great priceHornet & wasp exterminationTermite inspectionGeneral pest inspection
Charles4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Scout is best company we have had, very organized and professional, Lance is great, does not miss anything, always on time, gets the job done, knows how to focus the treatment

Paid $100–120Reasonable priceRodent exterminationTermite inspectionSpider extermination
Colin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

They always do a great job 👍

Cockroach exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Edward3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very thorough initial service appointment, glad we made the switch to Scout Pest Control, thanks Joe!

Paid $180–200Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection
Janet5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Outstanding Service!! From the initial appointment to the routine monthly services with Lance, it feels like a visit with family/ friends. Not just a generic appointment. We live out in the county, and our biggest issue was outside pests. No more. Lance has given us our outside living space back pest free! Give…

Reasonable priceHornet & wasp exterminationTermite inspectionGeneral pest inspection
Tammy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I chose Scout Pest Control on the recommendation of a friend from church. James, the salesman, that came for my first initial visit was so professional, respectful and honest. He took his time explaining everything to me, showing me things around my house that I hadn’t noticed and he never once made me feel…

Paid $60–80Reasonable priceTermite inspectionGeneral pest inspectionCockroach extermination
WMLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We just had Scout treat our new home. Joe was very prompt and professional. Good experience!

Paid $100–120Reasonable priceTermite inspectionGeneral pest inspection
Ashley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I can’t recommend Scout Pest Control enough! I have been using them for over 3 years and every technician that comes out is polite and professional. I have general pest as well as their flea/tick/mosquito service and I never have any issues! I have a pond right by my house and we do not have any issues with…

Paid $60–80Great priceHornet & wasp exterminationTermite inspectionTermite extermination
cody4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Highly recommend scout pest control. Helped me with all my pest problems

Paid $60–80Great priceTermite inspectionGeneral pest inspectionMosquito extermination
karol5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Scout Pest has done a great job controlling my roach and termite problems. The service tech are nice and helpful in answering any questions or concerns I have about my issue. Scouts office personnel also respond quickly to any questions or concerns I have. I also want to give a shout out to the tech Chris that did a great job at my last appointment.

Paid $80–100Reasonable priceTermite inspectionTermite exterminationGeneral pest inspection
Jared9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Lance was Super nice, and very attentive. We are very satisfied with how we have been treated along with the products they've used to solve our pest issues. 100% happy.

Great priceRodent exterminationTermite inspectionSpider extermination
Nicole12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Tech was knowledgeable and got us taken care of!

Termite inspectionGeneral pest inspection
Connie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Scott always does a great job and is so friendly. He always makes time to “visit” with my dog.

Termite inspectionGeneral pest inspection
Amanda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Good morning Happy New Year Merry Christmas this is Miss Washington over at 529 Summer cove circle Northwest and I just want to say thank you guys for being good to my home all the years you have been taking care of my home you have done an excellent job and I would tell a dying world but how good she is cuz I…

Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection
Hailey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Great service! Everyone is so kind & they have amazing customer service.

Termite inspection
kathyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Scout Pest Control does a great job! Lance is wonderful! He was professional & knowledgeable & goes beyond the call of duty!

Great priceHornet & wasp exterminationRodent exterminationTermite inspection
GordonLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very responsive.

Reasonable priceTermite inspection
Ray6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The technicians are courteous, timely and professional. We have made out of cycle requests for which they immediately addressed. Recently as the company I have had my termite service with was bought out by another company, I inquired about transferring my termite service to Scout. James and Chris provided detailed…

Reasonable priceRodent exterminationTermite inspectionSpider extermination
Steve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Grateful for the service we have received. Good price and reliable.

Paid $200+Great priceTermite inspectionTermite extermination
Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great service. Jeremy and James were super helpful and knowledgeable and gave us the best deal possible. We switched service from Cook’s and are glad we did.

Paid $200+Great priceTermite inspectionTermite extermination
Athena1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Fantastic Service. From Sales, to warm customer service from the office, and exterminators possible. I know my home is always in good hands.

Hornet & wasp exterminationRodent exterminationTermite inspection
Matthew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Service has been great

Reasonable priceTermite inspectionGeneral pest inspection
Klutch6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

He did a great job Love the Attention to Detail and really explained everything that he was . Never had someone come in and explain everything to me, and it made it so much easier for me to understand and be comfortable with the services that the company provided

Paid $100–120Great priceTermite inspectionGeneral pest inspectionCockroach extermination
Sky8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Amazing service and a great price! I'm so glad I found them for our pest service and I look forward to working with them. I will be referring them to everyone I can.

Bug & insect exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Melanie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We have been using Scout for about 8 years now. We initially called for help with sugar ants and later added on termite prevention service. Scout has been very responsive and easy to work with. They keep us informed on when to expect their visits and will automatically reschedule us when the weather is not…

Reasonable priceTermite inspectionGeneral pest inspectionAnt extermination
Conley11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service. Thoroughly explained the process and options. Highly recommend.

Paid $80–100Great priceTermite inspectionSpider exterminationGeneral pest inspection
Devin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Lance was very friendly and took the time to walk me through all the different services. He also provided us with recommendations on other things we could do for our crawl space!

Paid $80–100Great priceTermite inspectionSpider exterminationGeneral pest inspection

Show more termite inspection reviews (42 more) →

Price

$86-17% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 52%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection477$58–$133
Spider extermination324$56–$136
Ant extermination278$63–$191
Rodent extermination229$73–$246
Hornet & wasp extermination216$79–$246
Cockroach extermination203$66–$214
Bug & insect extermination170$58–$131
Mosquito extermination120$63–$101

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