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SD Inclusive Massage

Massage therapist · San Diego, CA · reviewed since 2020

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%97+67.2Reliability 31%95+29.2Craft & service penalty99−0.1Experts Score= 96Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 29 reflexologyPosition by Experts Score among all companies we track in this category. · better than 86%
5.0 ★★★★★ 48 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Aug 2026latest review

SD Inclusive Massage at a glance

Google reviewers rate SD Inclusive Massage five stars based on forty-eight reviews, noting that the owner responds to all feedback. Clients describe personalized sessions featuring deep tissue work, cupping, hot stones, and aromatherapy in a calm, trauma-informed environment. Recurring themes include clear communication, punctuality, and effective relief of physical tension. The business offers membership options for regular self-care, and no common criticisms are evident in the provided excerpts.

  • Google rating: 5.0 out of 5 from 48 reviews (98% five-star).
  • Reviews on this page: 48 Google reviews (48 with written comments, 2 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: August 8, 2026.
  • Service: Reflexologist serving San Diego, California.

Data from Google, last updated November 3, 2026.

Score profile vs other reflexology

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.

Satisfaction97Reliability95Craft & service99Value–Momentum100Replies to reviews–Satisfaction: 97 (median 85)Reliability: 95 (median 84)Craft & service: 99 (median 99)Momentum: 100 (median 100)
SD Inclusive MassageReflexology median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SD Inclusive Massage: 97/100 on this factor. Category median: 85.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SD Inclusive Massage: 95/100 on this factor. Category median: 84.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SD Inclusive Massage: 99/100 on this factor. Category median: 99.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SD Inclusive Massage: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 55.–
–

Bar = this company · dark tick = category median.

Star ratings

48 Google reviews we collected

  • 5 stars4798%
  • 4 stars12%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 48 written reviews

  • Praise51100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Would recommend1937%
  • Staff & attitude1122%
  • Quality & results1020%
  • Communication612%
  • Speed & response24%
  • Price & value24%
  • Honesty & trust12%

What customers talk about

We read 48 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Highly recommend and she uses essential oils to boost whatever needs you are looking to soothe.”
  • “Reyna was able to find exactly where I was extra tense and made my experience not only very productive but nice and relaxing.”
  • “She listened thoroughly to my concerns and curated my treatment for me.”
  • “And second, she really listened to what I needed in terms of body work.”
  • “She truly specializes in deep tissue work and nervous system reset, and you can feel the difference immediately.”
  • “I signed up for the the membership, it’s a great deal, especially for someone like me who needs quite a bit of bodywork.”
  • “You leave feeling lighter, grounded, and genuinely cared for.”

People customers mention

  • Reyna 24 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Carly10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Reyna is fantastic! She listened thoroughly to my concerns and curated my treatment for me. I feel fantastic leaving!

Great price
Alizayña6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

She gave me such a great massage, I fell asleep and woke up feeling like a whole new body! I had a crink in my neck and she was able to release all the tension I literally felt as good as new! Highly recommend and she uses essential oils to boost whatever needs you are looking to soothe.

Krista6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Okay this is hands down the best massage experience I’ve had in San Diego. I went once a few years ago and LOVED it, but I’m so bad at prioritizing self care. I recently had a back injury and so I went back, and holy cow why haven’t I been doing this regularly the whole time? Reyna is so in-tuned to the body and…

Reasonable price
shantal12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Amazing massage can’t wait for my next appointment love getting the cupping and hot stones and the space Is so cute super relaxing and healing environment highly recommend 10/10!

rosalyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

When you meet a massage therapist that takes you away during your session, you have found a fairy. That's what I have found in Reyna she knows my stress areas and works them into submission...haha. She is a gem and I am lucky to have found her.

Jessica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had a massage with Reyna today and wow did I need that. First, I appreciated her intake form and detailed instructions on how to find her location. Made it super easy and comforting. And second, she really listened to what I needed in terms of body work. Reyna was able to find exactly where I was extra tense and…

Photos

Customer reviews

5.0 ★★★★★ 48 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Carly Hunter10 reviewsTotal number of Google reviews Carly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Reyna is fantastic! She listened thoroughly to my concerns and curated my treatment for me. I feel fantastic leaving!

  • Price assessment: Great price
Response from the owner · 2 months ago

Yay, I’m so glad! Thank you so much!

Alizayña Walton6 reviewsTotal number of Google reviews Alizayña has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

She gave me such a great massage, I fell asleep and woke up feeling like a whole new body! I had a crink in my neck and she was able to release all the tension I literally felt as good as new! Highly recommend and she uses essential oils to boost whatever needs you are looking to soothe.

Response from the owner · 3 months ago

Thank you so much, I’m so happy the session helped you!

Krista Stellmacher6 reviewsTotal number of Google reviews Krista has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Okay this is hands down the best massage experience I’ve had in San Diego. I went once a few years ago and LOVED it, but I’m so bad at prioritizing self care. I recently had a back injury and so I went back, and holy cow why haven’t I been doing this regularly the whole time? Reyna is so in-tuned to the body and creates such a safe and affirming space-she is a true healer. She transformed my body with her massage, and offered really great insights after about what she observed. I will be prioritizing this, it’s so worth it.

  • Price assessment: Reasonable price
Response from the owner · 6 months ago

Thank you so much, Krista!

Aria LeonardLocal Guide · 11 reviewsTotal number of Google reviews Aria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had the most incredible massage experience here and cannot recommend Reyna enough. She truly specializes in deep tissue work and nervous system reset, and you can feel the difference immediately. During the session, it felt like both physical and emotional tension I had been holding onto for a long time was finally released. Afterward, I felt deeply therapeutic effects, almost like my body was detoxing while still feeling completely relaxed and rejuvenated. It was the perfect balance of intentional, healing work and calming restoration. Her space is just as amazing as her work. It is quiet, spacious, smells wonderful, and feels incredibly comfortable and safe. It is also very easy to access, which makes the whole experience seamless from start to finish. I would 100 percent recommend her to anyone looking for true healing bodywork, not just a massage. You leave feeling lighter, grounded, and genuinely cared for.

Response from the owner · 6 months ago

Thank you so much, Aria!

shantal Garcia12 reviewsTotal number of Google reviews shantal has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing massage can’t wait for my next appointment love getting the cupping and hot stones and the space Is so cute super relaxing and healing environment highly recommend 10/10!

Response from the owner · 6 months ago

Thank you so much, Shantal!

rosalyn reyes2 reviewsTotal number of Google reviews rosalyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

When you meet a massage therapist that takes you away during your session, you have found a fairy. That's what I have found in Reyna she knows my stress areas and works them into submission...haha. She is a gem and I am lucky to have found her.

Response from the owner · a year ago

Wow, thank you so much! Love this!

Jessica Gergen5 reviewsTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a massage with Reyna today and wow did I need that. First, I appreciated her intake form and detailed instructions on how to find her location. Made it super easy and comforting. And second, she really listened to what I needed in terms of body work. Reyna was able to find exactly where I was extra tense and made my experience not only very productive but nice and relaxing. What a treat, thank you!

Response from the owner · a year ago

This makes me so glad to hear! Thank you so much, Jessica!

Alice X1 reviewTotal number of Google reviews Alice has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wow, what an experience Reyna is! She’s well educated in her craft, and is constantly pursuing how to create an even more safe mental and physical space in her studio. Her use of aromatherapy and range of techniques are so finely tuned and choreographed and she listens to your body and reacts with such grace. And if you’re someone like me who puts their body through hell with their hobbies, you will appreciate the strength from her palms to her fingertips. Always gentle and courteous and readjusts to the pressure you want during your session. She was also able to relieve some tightness I had in my right hamstring and gave me tips to how to help loosen it up at home. A world class act , and highly underrated. Get your session in while you can because she’s completely worth your time, and your body will thank you for it.

Response from the owner · a year ago

A world class act?! Wow, thank you so much, Alice, for this glowing review! I appreciate you so much! 💜

Selena Bembry4 reviewsTotal number of Google reviews Selena has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had such a wonderful experience getting a massage at SD Inclusive. The atmosphere was peaceful and inviting, Reyna made me feel completely comfortable. She really listened to what I needed and focused on the areas I mentioned. I left feeling relaxed, lighter, and completely recharged. I’ll definitely be booking again soon! Thank you so much for such an amazing experience <3333

Response from the owner · a year ago

Thank you so much, Selena! I’m so happy you enjoyed your experience! & you’re so welcome! 💜

Johanna Magallanes6 reviewsTotal number of Google reviews Johanna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

First timer ever getting a massage and im happy I went to her for my experience. Very detailed, gentle, and felt so relaxed. Thank you Reyna 🫶🏽 definitely will be back

Response from the owner · a year ago

So happy you had such a positive experience! You’re so welcome & thank you so much for the review! 💜

SD Inclusive Massage on Google Maps →

Business details