Clothing alteration service · South Plainfield, NJ · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%98+6.9Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 17 clothing alterationsiPosition by Experts Score among all companies we track in this category. · better than 75%
4.9★★★★★165 Google reviews · 24 photos
96%five-star reviews
4.80★last 12 monthsiAverage stars on reviews from the last 12 months only.
4.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Seams By Jenny LLC 4.9 out of 5 stars based on 165 reviews, noting that the owner responds to all feedback. Customers frequently praise the high quality of alterations, punctual turnaround times, and friendly, professional communication regarding services like hemming, resizing, and custom sewing. While most experiences are positive, a small number of low-star reviews criticize the pricing as excessive for basic repairs and describe instances where garments were altered without a final fitting or delivered with visible stitching errors.
Google rating: 4.9 out of 5 from 165 reviews (96% five-star).
Reviews on this page: 165 Google reviews (148 with written comments, 25 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 17, 2026.
Service: Clothing Alteration serving South Plainfield, New Jersey.
Data from Google, last updated October 26, 2026.
Score profile vs other clothing alterations
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Seams By Jenny LLCClothing Alterations median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Seams By Jenny LLC: 83/100 on this factor. Category median: 83.A
83
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Seams By Jenny LLC: 75/100 on this factor. Category median: 75.B
75
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Seams By Jenny LLC: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Seams By Jenny LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Seams By Jenny LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Seams By Jenny LLC: 98/100 on this factor. Category median: 29.A
98
Bar = this company · dark tick = category median.
Star ratings
165 Google reviews we collected
4.9of 5
5 stars15896%
4 stars11%
3 stars00%
2 stars21%
1 star42%
Praise vs complaints
Phrases our text analysis found in 148 written reviews
97%praise
Praise24097%
Complaints73%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6326%
Would recommend5121%
Quality & results4819%
Speed & response4217%
Price & value2711%
Honesty & trust94%
Communication73%
What customers talk about
We read 148 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I'm very picky about how I want clothes to fit, but she was very patient with taking my measurements and gave me the clothes in pristine, ready to wea…”
“I would recommend her to anyone seeking measurements or seamless sewing.”
“Never again!”
“Quality work and thoughtful service keeps Seams by Jenny my go-to tailor!”
“When I picked up the skirt the threads were sloppy and bunched like the picture.”
“They were super quick, personable, knowledgeable, and helpful!”
“The price was very reasonable, and the turnaround time was quick.”
“I hate to write a negative review because she was very nice and professional but wildly overpriced.”
“Her work was impeccable, fast, reliable, and reasonably priced!”
“The communication, the work and the work perfection !”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Seams By Jenny LLC for 4 kinds of job. Pick one to see what they paid and said.
OLUSOJI10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
I would give 6 stars if I could. I'm very picky about how I want clothes to fit, but she was very patient with taking my measurements and gave me the clothes in pristine, ready to wear condition. Price was very competitive too. Alterations were done perfectly (you would not know I had gone to a tailor to adjust).…
Luciana1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
⭐️⭐️⭐️⭐️⭐️
Jenny is top tier. She completed alterations on several garments and took my measurements. I would recommend her to anyone seeking measurements or seamless sewing.
LucienLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I was referred by a high end retail store at the Mall of Shorthills to reach out to Seams by Jenny to assist with my herringbone blazer. I visited Seams by Jenny and the staff was super friendly and detailed. Jenny pointed additional areas where my blazer needed woven. The price was fair and so I agreed for service.…
BrianaLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I got my bridesmaids dress Tuesday and needed it hemmed for Saturday. I brought it to Jenny who had it ready for me on Thursday. She even changed the padding in the dress to better fit my breasts. She’s the sweetest and super talented. MY GO TO GAL FROM NOW ON!
Brielle3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Extremely happy with my alterations! Just picked up my jeans today and they were hemmed perfectly, keeping the original bottom ring! Thank you so much!
Isabella7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Wonderful service. Beautiful work! Asked to close a slit in a dress and it looks like it was made that way! Also done in a timely manner
I would give 6 stars if I could. I'm very picky about how I want clothes to fit, but she was very patient with taking my measurements and gave me the clothes in pristine, ready to wear condition. Price was very competitive too. Alterations were done perfectly (you would not know I had gone to a tailor to adjust). I'll be back once I lose more weight and need to make them fit again!
EDIT: came again, and still wonderful work!!!
Response from the owner · 6 months ago
Thank you so much for this amazing review, Olusoji! It truly means a lot, especially coming from someone who values a precise fit. I’m so glad you were happy with how everything turned out and that your garments came back to you looking pristine and ready to wear.
I always take my time with measurements because the goal is for everything to feel just right—and I’m happy we achieved that for you. I appreciate you mentioning the pricing as well, that balance is important to me.
I’ll definitely be here whenever you’re ready for your next fitting—looking forward to seeing you again 😊 at our new location in Montclair!
Luciana1 reviewiTotal number of Google reviews Luciana has written across all businesses on Google Maps, not just this one.
⭐️⭐️⭐️⭐️⭐️
Jenny is top tier. She completed alterations on several garments and took my measurements. I would recommend her to anyone seeking measurements or seamless sewing.
Response from the owner · a week ago
“Top tier” made our day, Luciana! 💜
We loved working on your pieces, and we’re so glad you’re happy with the results.
Thank you for recommending us and trusting us with your garments.
See you next time!
Lucien SevereLocal Guide · 18 reviewsiTotal number of Google reviews Lucien has written across all businesses on Google Maps, not just this one.
I was referred by a high end retail store at the Mall of Shorthills to reach out to Seams by Jenny to assist with my herringbone blazer. I visited Seams by Jenny and the staff was super friendly and detailed. Jenny pointed additional areas where my blazer needed woven. The price was fair and so I agreed for service. I waited a week for the job to be completed. Jenny performed an impeccable job. I was able to salvage my blazer thanks to Jenny’s craftsmanship. I highly recommend Seams by Jenny.
Thank you so much,
Lucien
Response from the owner · a week ago
Lucien, thank you so much for taking the time to leave such a thoughtful review! It was a pleasure working on your herringbone blazer, and I’m so happy we could restore it for you to continue enjoying. Your kind words about our team and my craftsmanship mean so much. Thank you for trusting Seams by Jenny and for recommending us—we look forward to welcoming you back!
BrianaLocal Guide · 12 reviewsiTotal number of Google reviews Briana has written across all businesses on Google Maps, not just this one.
I got my bridesmaids dress Tuesday and needed it hemmed for Saturday. I brought it to Jenny who had it ready for me on Thursday. She even changed the padding in the dress to better fit my breasts. She’s the sweetest and super talented. MY GO TO GAL FROM NOW ON!
Response from the owner · 2 weeks ago
Briana, thank you so much for taking the time to leave such a wonderful review! ❤️ We’re so happy we could have your bridesmaid dress ready in time and help make the fit just right. Being your go-to means so much to us! We hope you had an amazing time at the wedding and look forward to seeing you again at Seams by Jenny!
Brielle Bontempo3 reviewsiTotal number of Google reviews Brielle has written across all businesses on Google Maps, not just this one.
Extremely happy with my alterations! Just picked up my jeans today and they were hemmed perfectly, keeping the original bottom ring! Thank you so much!
Response from the owner · 3 weeks ago
Brielle, your sweet review made our day! We’re so happy you love your jeans and that we could give you the perfect length while keeping the original hem you wanted. Thank you for trusting us and taking a moment to share your happiness—it truly means so much to our small family business. You’ll always be welcome at Seams By Jenny, and we look forward to caring for your favorite pieces for years to come! ❤️
Isabella Perez7 reviewsiTotal number of Google reviews Isabella has written across all businesses on Google Maps, not just this one.
Wonderful service. Beautiful work! Asked to close a slit in a dress and it looks like it was made that way! Also done in a timely manner
Response from the owner · 3 weeks ago
Isabella, thank you so much for taking the time to share such a thoughtful review! We’re truly delighted to hear that the alteration looked natural and that you loved the finished result. It means a great deal to us that you trusted Seams By Jenny with your piece, and we sincerely appreciate your support. We look forward to welcoming you back and caring for your favorite garments for many years to come!
Alexandra4 reviewsiTotal number of Google reviews Alexandra has written across all businesses on Google Maps, not just this one.
Jenny is a kind and lovely woman. I’m so impressed with the final result of my Chanel Trench Coat. My Coat fits beautifully, and I’m definitely a customer for life. I highly recommend her to anyone looking to get designer clothes tailored!
Response from the owner · 3 weeks ago
Alexandra, your kind words mean so much to us! Thank you for trusting us with your beautiful Chanel trench coat and for taking the time to share your experience. Hearing that you’re a customer for life is such a wonderful compliment. We’re grateful for your support and look forward to welcoming you back to Seams By Jenny!
Meredith Jenusaitis3 reviewsiTotal number of Google reviews Meredith has written across all businesses on Google Maps, not just this one.
Jenny is excellent at her craft and truly cares about her customers! Not only has she worked on multiple alteration projects for me, but when my puppy chewed through the zipper of a custom-order bridesmaid dress, she squeezed me in to the schedule before going on a short break to celebrate her anniversary. Quality work and thoughtful service keeps Seams by Jenny my go-to tailor!
Response from the owner · 3 weeks ago
Meredith, thank you for such a thoughtful review and for continuing to trust us with your alterations! We’re so glad we could help with your bridesmaid dress after your puppy’s little adventure. Being your go-to tailor means so much to us. You’re always welcome at Seams By Jenny, and we look forward to taking care of you for many years to come!
gxm5 reviewsiTotal number of Google reviews gxm has written across all businesses on Google Maps, not just this one.
If you have anything made of leather that needs repair or customization Jenny is the person you want to speak to. Jenny is an absolute MASTER of her craft. I gave Jenny a very difficult and unusual job that other tailors refused to even attempt. I had Jenny customize an expensive one-piece leather motorcycle racing suit, that was very difficult to put on and take off due to the protective equipment I wear under it. Without it being customized, I would need a second person to help me in and out of it, which is beyond impractical. Jenny came up with the brilliant idea to cut the suit in half, and run a full length zipper from top to bottom which would allow me to easily climb into the suit and zip up. Taking it off is also extremely easy now. Most importantly, the quality of the work is as good, or better, than the original manufacturer, who is one of Italy's most famous leather racing suit makers. I will be going back to Jenny with my next racing suit for sure. Jenny gets a AAA+++ on quality and was very fairly priced for the huge amount of work this required.
Response from the owner · 3 weeks ago
Thank you for taking the time to write such a generous and detailed review! We truly appreciate the trust you placed in us with your leather racing suit. We really enjoyed working on it and making sure it fit you just right! It’s so rewarding to hear that the customization has made getting in and out of it much easier and that you’re pleased with the craftsmanship. We’d love to welcome you back with your next suit and hope to be your trusted tailor for years to come!
Lisa Kyono8 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Jenny did a fantastic job altering my dress for my daughter's wedding. She is a lovely person and very pleasant to work with. I recommend her highly!
Response from the owner · 3 weeks ago
Lisa, thank you for your lovely review and for sharing such a beautiful photo! It was a pleasure altering your dress for your daughter’s wedding, and we’re grateful you trusted us with such a special occasion. Thank you for your business and recommendation. We look forward to welcoming you back and being part of many more special moments!
