Massage therapist · Seattle, WA · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%60+14.5Value 14%100+14.1Replies to reviews 7%80+5.7Craft & service penalty90−1Momentum penalty95−0.5Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#15 of 19 reflexologyiPosition by Experts Score among all companies we track in this category. · better than 22%
4.8★★★★★285 Google reviews · 17 photos
90%five-star reviews
4.74★last 12 monthsiAverage stars on reviews from the last 12 months only.
7.7%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate the business 4.8 out of 5 based on 285 reviews, with the owner responding to 65 percent of them. Customers frequently praise the therapeutic effectiveness of services like hot stone, prenatal, and couples massages, noting that staff communicate well and tailor pressure to individual needs. The facility offers a view of the water, and pricing is considered fair for the quality provided. However, lower-rated reviews criticize the environment for being dusty and unrelaxing, describe inconsistent pressure application, and report negative interactions regarding rescheduling policies and management communication.
Google rating: 4.8 out of 5 from 285 reviews (90% five-star).
Reviews on this page: 285 Google reviews (204 with written comments, 4 with photos).
Owner responses: the business replied to 65% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Seattle Massage OasisReflexology median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Seattle Massage Oasis: 74/100 on this factor. Category median: 84.B
74
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Seattle Massage Oasis: 60/100 on this factor. Category median: 82.B
60
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Seattle Massage Oasis: 90/100 on this factor. Category median: 99.A
90
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Seattle Massage Oasis: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Seattle Massage Oasis: 95/100 on this factor. Category median: 100.A
95
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Seattle Massage Oasis: 80/100 on this factor. Category median: 40.A
80
Bar = this company · dark tick = category median.
Star ratings
285 Google reviews we collected
4.8of 5
5 stars25690%
4 stars166%
3 stars00%
2 stars41%
1 star93%
Praise vs complaints
Phrases our text analysis found in 204 written reviews
93%praise
Praise22693%
Complaints187%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price747%
Reasonable747%
Overpriced00%
Not sure17%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude7029%
Would recommend6326%
Quality & results4820%
Communication229%
Price & value198%
Speed & response156%
Honesty & trust73%
What customers talk about
We read 204 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They had such a nice facility and room overlooking the boats and water.”
“Highly recommended if you want to target muscle spasms, tightness and fascia.”
“I cannot recommend Seattle Massage Oasis to anyone unless they are comfortable paying $100+ dollars for an appointment that they are unable to attend…”
“Had a fantastic experience at Seattle Massage Oasis.”
“I may have gone to the wrong person here but honestly I just had the worst massage of my life, by far.”
“The massage therapists were good at communicating during the experience too.”
“I've always had good experiences here and felt the experience was worth the money.”
“A little pricey but wonderful”
“You will be so well taken care of by her, I was having back and shoulder troubles that she took right away.”
“I left feeling refreshed, relieved, and genuinely cared for.”
People customers mention
Katya17 reviews
Patti14 reviews
Briar10 reviews
Rielle9 reviews
Michael8 reviews
Union7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
MMadison4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
I had my relaxing massage with Imishkin. They had such a nice facility and room overlooking the boats and water. I have known Imishkin for the duration of her massage education and I was so impressed by how little she seems like someone who is new at this! You will be so well taken care of by her, I was having back…
Reasonable price
VVincentLocal Guide · 40 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Very good experience here. They were kind down-to-earth people, and asked what we were looking to achieve out of the experience (soreness/tightness/injury/etc). They were not overly fancy or elitist, which I appreciated. The massage therapists were good at communicating during the experience too. While certainly not…
SShay1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Walked in with some pretty intense hip pain. Had scheduled a massage with Patti . Left with zero pain and feeling more relaxed than I had all week.
Reasonable price
JJake5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
Had a fantastic experience at Seattle Massage Oasis. I booked a hot stone massage with Tags, and it was one of the best focused massages I’ve ever had. Even with just a brief consultation about my upper back pain and shoulder/chest tightness, their technique was spot on—balancing deep, targeted work with relaxing…
Great price
NNicoleLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Seattle Massage Oasis was so easy to schedule with and so accommodating. My prenatal massage with Briar was incredible, and my husband had a great trigger point massage with Briar before mine. Briar was so kind, professional, and personable, and both my husband and myself look forward to booking more massages with them!
Reasonable price
CCatalinaLocal Guide · 47 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
I am a Physical Therapist, never had any LMT up to my standards until I received a massage from Briar. Highly recommended if you want to target muscle spasms, tightness and fascia. Very polite, asking for feedback a couple of times to adjust to my needs. This is not a Spa if that is what you are looking for, it is a…
I had my relaxing massage with Imishkin. They had such a nice facility and room overlooking the boats and water. I have known Imishkin for the duration of her massage education and I was so impressed by how little she seems like someone who is new at this! You will be so well taken care of by her, I was having back and shoulder troubles that she took right away. The bed is heated, the oil and hot towels are very nice. There is also relaxing and beautiful Seattle art by one painter around the facility that was very charming for the art lovers.
Price assessment: Reasonable price
Response from the owner · 6 days ago
Thank you so much, Madison! We're so glad you had a great experience! Imishkin is certainly a gift. And we're so happy that you enjoyed our environment.
V
Vincent CoumingLocal Guide · 40 reviewsiTotal number of Google reviews Vincent has written across all businesses on Google Maps, not just this one.
Very good experience here. They were kind down-to-earth people, and asked what we were looking to achieve out of the experience (soreness/tightness/injury/etc). They were not overly fancy or elitist, which I appreciated. The massage therapists were good at communicating during the experience too. While certainly not "cheap", I think prices are "in-line" with this level of service, in the Seattle area. I'd definitely come back.
Response from the owner · 3 weeks ago
Thank you so much, Vincent. We're so glad you had a good experience! We really appreciate you sharing this. We hope to have the chance to work with you again.
D
Debbie NechiporenkoLocal Guide · 75 reviewsiTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
Had a fantastic experience at Seattle Massage Oasis. I booked a hot stone massage with Tags, and it was one of the best focused massages I’ve ever had. Even with just a brief consultation about my upper back pain and shoulder/chest tightness, their technique was spot on—balancing deep, targeted work with relaxing flow. They really listened to what my body needed. Highly recommend!
Price assessment: Great price
Response from the owner · a year ago
Thank you sharing this, Jake! We're so glad you had a great experience and got just what you needed with Travis. We're lucky to have him.
N
Nicole TannerLocal Guide · 22 reviewsiTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Seattle Massage Oasis was so easy to schedule with and so accommodating. My prenatal massage with Briar was incredible, and my husband had a great trigger point massage with Briar before mine. Briar was so kind, professional, and personable, and both my husband and myself look forward to booking more massages with them!
Price assessment: Reasonable price
Response from the owner · 7 months ago
Thank you so much for sharing this, Nicole! We're so happy that you and your husband had great experiences! Briar certainly is a talented, warm and attentive therapist. We're lucky to have them on our team!
K
K B3 reviewsiTotal number of Google reviews K has written across all businesses on Google Maps, not just this one.
I am a Physical Therapist, never had any LMT up to my standards until I received a massage from Briar. Highly recommended if you want to target muscle spasms, tightness and fascia. Very polite, asking for feedback a couple of times to adjust to my needs. This is not a Spa if that is what you are looking for, it is a private practice that offers highly skilled massage therapy.
Response from the owner · 9 months ago
Hi Catalina. Thank you SO much for sharing this! That is very high praise. Briar is definitely a unique and skilled therapist, we're lucky to have them. I've passed this along to Briar. We're so glad you had such a great experience! And thank you for helping others know that we're much more of a clinic focusing on the quality of the work than a fancy spa, we try to get that across on our line presence but it helps to have to coming from clients as well. We look forward to hopefully seeing you again.
T
Tavin Boynton4 reviewsiTotal number of Google reviews Tavin has written across all businesses on Google Maps, not just this one.
My fiancée and I came in for a couples massage, and we had a great experience! Both masseuses were professional and asked us questions prior to our massage, and were able to customize our massage to our unique situations. Plus, the view of the water is great!
Price assessment: Not sure
Response from the owner · 9 months ago
Thank you so much for sharing this, Tavin! We're so glad you enjoyed your experience and that we hit the mark with tailoring your session for you both!
