Seattle's Best Moving and Delivery Service - Federal Way Movers
Mover · Federal Way, WA · reviewed since 2014
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%89+52.2Reliability 26%91+23.7Value 15%82+12.5Experts Score= 88Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 21 courier servicesiPosition by Experts Score among all companies we track in this category. · better than 60%
4.9★★★★★27 Google reviews · 8 photos
96%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Seattle's Best Moving and Delivery Service - Federal Way Movers at a glance
Google reviewers rate this Federal Way moving service 4.9 out of 5 based on 27 reviews, with the owner responding to 85 percent of them. Customers frequently praise the team for punctuality, efficient handling of short-notice requests, and careful protection of belongings during transit. While most experiences highlight professional communication and reasonable pricing, a minority of reviews criticize the company for breaking fragile items and providing inadequate reimbursement for the resulting damage.
Google rating: 4.9 out of 5 from 27 reviews (96% five-star).
Reviews on this page: 27 Google reviews (26 with written comments, 2 with photos).
Owner responses: the business replied to 85% of reviews.
Most recent review: September 16, 2026.
Service: Courier Service serving Federal Way, Washington.
Data from Google, last updated October 25, 2026.
Score profile vs other courier services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.
This companyCourier Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Seattle's Best Moving and Delivery Service - Federal Way Movers: 89/100 on this factor. Category median: 89.A
89
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Seattle's Best Moving and Delivery Service - Federal Way Movers: 91/100 on this factor. Category median: 82.A
91
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Seattle's Best Moving and Delivery Service - Federal Way Movers: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Seattle's Best Moving and Delivery Service - Federal Way Movers: 82/100 on this factor. Category median: 100.A
82
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Seattle's Best Moving and Delivery Service - Federal Way Movers: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 42.–
–
Bar = this company · dark tick = category median.
Star ratings
27 Google reviews we collected
4.9of 5
5 stars2696%
4 stars00%
3 stars14%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 26 written reviews
100%praise
Praise61100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1728%
Speed & response1626%
Would recommend1118%
Quality & results915%
Price & value47%
Communication23%
Honesty & trust23%
What customers talk about
We read 26 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I’ve been through a lot of moves, and these folks did an especially careful, courteous, and efficient job.”
“Awesome hardworking team, showed up on time, made the move so easy!”
“Awesome service highly recommended last minute service on time friendly and professional.”
“They are hard workers who care about doing a great job - and it showed.”
“Reasonable, reliable and very professional.”
“Every member of the team was professional and courteous, communicating with us throughout the process.”
“Honestly, at their price and availability, I can’t see why you should choose someone else.”
People customers mention
John5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Michael1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Rarely these days do you order a service and everything not only goes according to plan but also exceeds your best expectations. Seattle’s Best Moving is one of those rare services. I’ve been through a lot of moves, and these folks did an especially careful, courteous, and efficient job. Absolutely nothing was…
Reasonable price
MarkLocal Guide · 60 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Awesome hardworking team, showed up on time, made the move so easy! I hate moving but they made the process so easy and stress free
anita1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
INCREDIBLE EXPERIENCE!!! will was amazing to work with and John the owner was very accommodating. Hiring Seattle’s best moving cut our total move time to just a few hours. Highly recommend!!
TekoaLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Had an amazing experience with these guys. They were super quick but very careful and efficient. They moved our stuff from point A to Point B whilst also stopping at our storage unit to drop off stuff so we didn’t have to do it at a later date. Very kind people. Super hard working. Jon the owner is also very…
Riann2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I was very happy with my moving experience with this company. They were very kind and efficient. I wasn’t expecting them to wrap every single one of my items, but they did that for me. I would HIGHLY recommend them!
Alexa9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Seattles Best Moving helped make our move seamless. Ali and Sergei were quick and efficient. I will definitely be hiring them again!
Rarely these days do you order a service and everything not only goes according to plan but also exceeds your best expectations. Seattle’s Best Moving is one of those rare services. I’ve been through a lot of moves, and these folks did an especially careful, courteous, and efficient job. Absolutely nothing was broken or lost over a speedy move across the city, and coordinating everything was practically effortless. Honestly, at their price and availability, I can’t see why you should choose someone else.
Price assessment: Reasonable price
Mark ZhukLocal Guide · 60 reviewsiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
INCREDIBLE EXPERIENCE!!! will was amazing to work with and John the owner was very accommodating. Hiring Seattle’s best moving cut our total move time to just a few hours. Highly recommend!!
Tekoa DumpsonLocal Guide · 9 reviewsiTotal number of Google reviews Tekoa has written across all businesses on Google Maps, not just this one.
Had an amazing experience with these guys. They were super quick but very careful and efficient. They moved our stuff from point A to Point B whilst also stopping at our storage unit to drop off stuff so we didn’t have to do it at a later date. Very kind people. Super hard working. Jon the owner is also very responsive and helpful even when we had to change our start time.
We are moving out of state this year and will be using them for assistance in loading our U-Haul.
Riann Proszek2 reviewsiTotal number of Google reviews Riann has written across all businesses on Google Maps, not just this one.
I was very happy with my moving experience with this company. They were very kind and efficient. I wasn’t expecting them to wrap every single one of my items, but they did that for me. I would HIGHLY recommend them!
Response from the owner · 2 years ago
Dear Riann, thank you for finding the time while settling in to share your experience with our movers. We loved working with you.
The success of your move was in part a result of great planning on your part, and we’re sure you’re settling in well for the same reason.
While we hope you will be there for many happy years to come, if there is anything we can do for you or a friend down the track, please don’t hesitate to reach out and let us know you are a return customer.
Be sure to take a look when you get a chance and follow us on social https://www.facebook.com/p/Seattles-Best-Moving-and-Delivery-Llc-100082299755093/?_rdr
for the latest promotions and discounts.
Enjoy your new home,
Seattle's Best Moving and Delivery Service
best movers in seattle
Alexa Yun9 reviewsiTotal number of Google reviews Alexa has written across all businesses on Google Maps, not just this one.
Seattles Best Moving helped make our move seamless. Ali and Sergei were quick and efficient. I will definitely be hiring them again!
Response from the owner · 2 years ago
Dear Alexa, Your review is a delightful flavor in the recipe of our moving success! We're grateful for your kind words and the opportunity to add a dash of positivity to your experience. May your new home be a banquet of happiness and wonderful memories.
We are here at any time, should you need to move again or have any items for storage.
Until next time,
Seattle's Best Moving and Delivery Service - Federal Way Movers
movers in auburn
Tonya DePonte3 reviewsiTotal number of Google reviews Tonya has written across all businesses on Google Maps, not just this one.
Very pleased with the prompt timing of service, and the courteous and professional manner when packing, loading and unpacking. This company took the time to show care and concern for all of our belongings big and small. Outstanding service all around.
Response from the owner · 2 years ago
Dear Tonya, it sounds like our mission was a great success! We put care and attention into every move to help ensure you will settle happily into your new home. Thank you for sharing these details from your seamless moving day and for giving our movers this public recognition for their hard work.
If there is anything we can do to help you down the track, or help one of your family or friends, please don’t hesitate to reach out and let us know you are a return customer.
Until next time,
Seattle's Best Moving Company
Ilya R6 reviewsiTotal number of Google reviews Ilya has written across all businesses on Google Maps, not just this one.
Hi Ilya! Thank you so much for your wonderful feedback! We're absolutely thrilled to hear that you had a great experience with our company. Thanks again for your business.
Greg PflaumerLocal Guide · 5 reviewsiTotal number of Google reviews Greg has written across all businesses on Google Maps, not just this one.
Seattle's Best saved me at the last minute to fix the disorganized mess of a trailer caused by another moving company. Ali and Valeriy were awesome at loading and organizing the trailer. They are hard workers who care about doing a great job - and it showed. They managed to get more items into the trailer, pack it safely, and used even less space. I wish I had hired Seattle's Best from the start. Definitely recommend!
Greg
We sincerely appreciate your review and are thrilled to hear about your positive moving experience. Your feedback is invaluable. Looking forward to the opportunity to serve you again in the future.
Thomas Doumas8 reviewsiTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
We had a need for a last minute move - literally needed some help on a Saturday morning that we learned of on Friday afternoon on Memorial Day weekend. They were able to put a crew together for us! Excellent communication, great crew, fast work. Thanks so much for saving us this morning.
Positive: Responsiveness, Professionalism
Response from the owner · 2 years ago
Thomas, Thank you for the kind words! We're glad to assist you with a last minute move and hope that you are settling in well.
Thank you again for your business and trusting us with your belongings!
