Analyzing 8,726,4628.7M ReviewsFor 24,94624.9K Experts

Experts Reviews · Company report
Sebastian Moving St Louis logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty67−3.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Sebastian Moving St Louis

O'Fallon, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 92 packing services · 4.9★ from 281 Google reviews

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Percentile vs other packing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sebastian Moving St Louis is better than 87% of packing services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sebastian Moving St Louis is better than 79% of packing services.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sebastian Moving St Louis is better than 67% of packing services.B
67
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sebastian Moving St Louis is better than 100% of packing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sebastian Moving St Louis is better than 100% of packing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sebastian Moving St Louis is better than 100% of packing services.A
100

Reviews for your job

Customers hired Sebastian Moving St Louis for 8 kinds of job.

Sebastian Moving St Louis for moving-related storage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$315–$1.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related storage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 28

All 6 Google reviews tagged “Moving-related storage”

DaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Adrian and his team are the most dependable and honest people you will meet in this business. I have now dealt with Adrian twice and his team went above and beyond every time! First time, they moved me a day after the biggest snow storm of the year with ONE day notice! Unbelievable ! Second time, they moved me…

Furniture assemblyIn-state movingLocal moving+ Responsiveness+ Punctuality+ Quality
Bria4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had a GREAT experience with Sebastian Movers. They worked with me when my storage unit was inaccessible, and showed patience and understanding throughout my move given unforeseen circumstances. Went out of their way to provide excellent service. Responsive, on time, and fast workers.

Local movingMoving-related storage+ Responsiveness+ Punctuality+ Quality
Danielle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Hands down the best experience! The 4 gentleman that showed up to pack our house were clean, organized, and so polite. They were efficient without being careless or too rushed. Then two days later we got the same crew, all but one, and it was like seeing friends again! All 4 again were so great. We joked about…

In-state movingLocal movingMoving-related storage+ Responsiveness+ Punctuality+ Quality
Sandy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Damaged 2 items and basically would not call back or stand behind their mistakes. I would find and will use a different moving company if ever in need of one again. Update: Brittany from Sebastian called when review posted and handled the 2 damaged items to my satisfaction. They were a company that cared and that…

In-state movingLocal movingMoving-related storage
Penny4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Local movingMoving-related storage+ Responsiveness+ Punctuality+ Quality
Caroline3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Furniture assemblyIn-state movingLocal moving+ Responsiveness+ Punctuality+ Quality

Price

$468-51% vs typical packing services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 54%Reasonable 38%Overpriced 0%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Local moving18$569–$1.6k
Moving-related packing14$496–$1.5k
In-state moving13$1.1k–$3.2k
Oversized-item moving11$228–$680
Moving-related storage6$315–$1.4k
Furniture assembly4—
Interstate moving3$2.1k–$4.9k
Moving-related junk removal2—

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