iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%88+51.7Reliability 26%76+19.8Value 15%82+12.5Craft & service penalty14−8.6Experts Score= 75Not enough data for replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#32 of 36 palm tree trimmersiPosition by Experts Score among all companies we track in this category. · better than 11%
4.8★★★★★24 Google reviews · 19 photos
96%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Secure Choice Tree Service of Beaumont Texas at a glance
Customers of Secure Choice Tree Service report that the company handles tree removal, trimming, and cleanup with professionalism, often citing competitive pricing and responsive communication. Positive feedback highlights the crew's ability to safely manage large or hazardous trees near power lines while maintaining punctuality. However, two one-star reviews indicate a recurring issue where staff failed to arrive at scheduled times for quotes, leading to delayed contact and customer dissatisfaction.
Google rating: 4.8 out of 5 from 24 reviews (96% five-star).
Reviews on this page: 24 Google reviews (19 with written comments, 1 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: May 4, 2026.
Service: Palm Tree Trimmer serving Beaumont, Texas.
Data from Google, last updated November 1, 2026.
Score profile vs other palm tree trimmers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: craft & service.
This companyPalm Tree Trimmers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Secure Choice Tree Service of Beaumont Texas: 88/100 on this factor. Category median: 95.A
88
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Secure Choice Tree Service of Beaumont Texas: 76/100 on this factor. Category median: 95.B
76
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Secure Choice Tree Service of Beaumont Texas: 14/100 on this factor. Category median: 99.F
14
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Secure Choice Tree Service of Beaumont Texas: 82/100 on this factor. Category median: 100.A
82
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Secure Choice Tree Service of Beaumont Texas: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 65.–
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Bar = this company · dark tick = category median.
Star ratings
24 Google reviews we collected
4.8of 5
5 stars2396%
4 stars00%
3 stars00%
2 stars00%
1 star14%
Praise vs complaints
Phrases our text analysis found in 19 written reviews
95%praise
Praise3795%
Complaints25%
Topic share
How often each topic comes up in the written reviews
6topics
Price & value923%
Staff & attitude821%
Would recommend821%
Quality & results615%
Speed & response513%
Honesty & trust38%
What customers talk about
We read 19 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Called for an estimate to cut down a tree which had died in our back yard, Ricky came out promptly and gave us a very reasonable quote for the work.”
“Work was extremely good very professional and price was low”
“…ouse his crew was very professional and knowledgeable about there job definitely recommend them for all of your tree services…”
“They worked non stop and did a wonderful job both times we called them.”
“He was able to check out the scene, offer a competitive quote, and get started on the job within hours of our call.”
“Dependable and Professional”
People customers mention
Ricky3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Secure Choice Tree Service of Beaumont Texas for 3 kinds of job. Pick one to see what they paid and said.
NNathaniel2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Secure Choice Tree Service of Beaumont, Tx. Is one of the best companies l've done business with. I have recommended them to most of my friends.
Reasonable priceTree trimming & pruning
LLon5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I have used Ricky twice the last couple of years. His crew has performed A Plus for me. On two separate occasions they have taken down trees that were 100 feet tall with no problems. Both times the trees that were taken down required professionals to do the job safely. They are good men with a good work ethic.
BBardLocal Guide · 54 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Called for an estimate to cut down a tree which had died in our back yard, Ricky came out promptly and gave us a very reasonable quote for the work. Tree was down the next day. The tree was between our power line and our internet line and the crew was able to take it down without any issues at all. Overall, great experience. Will keep the business card.
BBrianna2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Mr.Ricky and his team went above and beyond to get all four of my trees cut down and and another tree trimmed away from my house his crew was very professional and knowledgeable about there job definitely recommend them for all of your tree services
Tree stump removalTree removalTree stump grinding+ Responsiveness+ Quality+ Professionalism
CCoach4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
The company was awesome and I would recommend them to anyone needing professional tree service.
Tree trimming & pruning+ Quality
JJames2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
We have used this company twice and highly recommend them. They worked non stop and did a wonderful job both times we called them. We would give them a 5 star or more rating, however many stars a person would normally rate them. In other words, we considered the THE BEST!
I have used Ricky twice the last couple of years. His crew has performed A Plus for me. On two separate occasions they have taken down trees that were 100 feet tall with no problems. Both times the trees that were taken down required professionals to do the job safely. They are good men with a good work ethic.
Response from the owner · 2 years ago
Thank you for the work and great reveiw
B
Bard AndersonLocal Guide · 54 reviewsiTotal number of Google reviews Bard has written across all businesses on Google Maps, not just this one.
Called for an estimate to cut down a tree which had died in our back yard, Ricky came out promptly and gave us a very reasonable quote for the work. Tree was down the next day. The tree was between our power line and our internet line and the crew was able to take it down without any issues at all. Overall, great experience. Will keep the business card.
Response from the owner · 2 years ago
Thank you for the work and great reveiw
B
Brianna Frickey2 reviewsiTotal number of Google reviews Brianna has written across all businesses on Google Maps, not just this one.
Mr.Ricky and his team went above and beyond to get all four of my trees cut down and and another tree trimmed away from my house his crew was very professional and knowledgeable about there job definitely recommend them for all of your tree services
We have used this company twice and highly recommend them. They worked non stop and did a wonderful job both times we called them. We would give them a 5 star or more rating, however many stars a person would normally rate them. In other words, we considered the THE BEST!
Response from the owner · 4 years ago
Thank you for loyalty and work
W
WonderlandLocal Guide · 81 reviewsiTotal number of Google reviews Wonderland has written across all businesses on Google Maps, not just this one.
I called for a quote to trim a tree and promptly received a date and time to meet them at our house. No one showed up for the quote at the scheduled time and I received a phone call well over an hour later regarding the appointment. The phone call was inregards to my interest for a bid to trim our tree. I let the gentleman know that I already had an appointment that had come and gone earlier that morning. He asked if we would be home in an hour or so and let me know he could probably drop by then. If I can not trust someone to show up for a bid, how could I have faith in their scheduled services? If you are late, at least call the customer within a reasonable time of the appointment.
Negative: Punctuality, Professionalism
Response from the owner · 6 years ago
Had two kids start school that week. Both of them came up with strep throat during a pandemic. My wife had to go to Houston so I had to bring them to the doctor. Soon as I had them safe at home with their meds I called you. You smuggly said you had already hired someone without asking any questions,and hung up on me. I could understand this review if I damaged something,took your money without finishing,not doing what I said I would or even not calling you at all. This review deffently says what type person you are then me. Everyone that I've ever actually worked for knows I'm honest and stand by my work. To give someone 1 star because they were little late tells people more of who you are then me