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Security Tactics Academy

Firearms academy · Stafford, TX · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%96+61Reliability 28%98+27.7Replies to reviews 8%100+8.2Experts Score= 97Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 36 security guard servicesPosition by Experts Score among all companies we track in this category. · better than 80%
5.0 ★★★★★ 446 Google reviews · 18 photos
97%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Oct 2026latest review

Security Tactics Academy at a glance

Security Tactics Academy in Stafford, TX, holds a 5.0 rating from 446 Google reviews, with the owner responding to every single submission. Customers frequently highlight the professional and friendly staff, noting that instructors provide thorough, step-by-step guidance for obtaining and renewing security licenses. Reviewers describe the training environment as engaging and approachable, often mentioning fair pricing and helpful customer service during scheduling. The sole lower-rated review still praises the school and its people, indicating no significant recurring complaints among the feedback provided.

  • Google rating: 5.0 out of 5 from 446 reviews (97% five-star).
  • Reviews on this page: 446 Google reviews (286 with written comments, 5 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 26, 2026.
  • Service: Security Guard Company serving Stafford, Texas.

Data from Google, last updated October 27, 2026.

Score profile vs other security guard services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.

Satisfaction96Reliability98Craft & service–Value–Momentum100Replies to reviews100Satisfaction: 96 (median 89)Reliability: 98 (median 89)Momentum: 100 (median 100)Replies to reviews: 100 (median 79)
Security Tactics AcademySecurity Guard Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Security Tactics Academy: 96/100 on this factor. Category median: 89.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Security Tactics Academy: 98/100 on this factor. Category median: 89.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 90.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Security Tactics Academy: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Security Tactics Academy: 100/100 on this factor. Category median: 79.A
100

Bar = this company · dark tick = category median.

Star ratings

446 Google reviews we collected

  • 5 stars43197%
  • 4 stars112%
  • 3 stars31%
  • 2 stars00%
  • 1 star10%

Praise vs complaints

Phrases our text analysis found in 286 written reviews

  • Praise302100%
  • Complaints10%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude12642%
  • Would recommend7324%
  • Quality & results3612%
  • Price & value3512%
  • Communication145%
  • Speed & response103%
  • Honesty & trust93%

What customers talk about

We read 286 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Friendly and knowledgeable instructors, that are approachable.”
  • “…training, I would describe it as easy peasy, nice instructors, I will highly recommend.…”
  • “Top notch, a great establishment to get all your security certifications and training, I would describe it as easy peasy, nice instructors, I will hig…”
  • “Not only will you receive quality training at a great price, the best part is that STA is flexible in their class scheduling- which allows for working…”
  • “They explain it how it is, explain the legal side of security work, and walk you through the training step by step so you are well equipped when you go work.”
  • “…with you good claases learning skill bot boring and be ready to learn quick and yiu get breakfast level 2 and 3 and more security team…”
  • “Honestly, one of the best security academies in Houston!”

People customers mention

  • Level 12 reviews
  • Leonard 10 reviews
  • Todd 10 reviews
  • Ross 9 reviews
  • Houston 6 reviews
  • Berry 6 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

PriscilaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had a great experience today. Friendly and knowledgeable instructors, that are approachable. I learned so much and was able to become certified seamlessly. Thank you.

Customer photo from Priscila's review
EASTSIDE4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Had the best time here instructors did everything right by me. Truly care and makes sure you learn everything perfectly

Larry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The team at Security Tactics Academy are great, they're personable and make sure that you get the training you need.

Montrel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Top notch, a great establishment to get all your security certifications and training, I would describe it as easy peasy, nice instructors, I will highly recommend.

JLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great place and classes. Beyond helpful in all aspects of getting your licenses and keeping you up dated.

TerryLocal Guide · 263 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I really like the professionalism of the staff, but they're not TOO uptight. I will definitely return here the next time I need to re-qualify for my license. I definitely recommend this business.

Photos

Customer reviews

5.0 ★★★★★ 446 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Priscila WigginsLocal Guide · 19 reviewsTotal number of Google reviews Priscila has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a great experience today. Friendly and knowledgeable instructors, that are approachable. I learned so much and was able to become certified seamlessly. Thank you.

Response from the owner · a month ago

Greatly appreciated

Aneice Lawton4 reviewsTotal number of Google reviews Aneice has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love it great school will recommend

Response from the owner · a day ago

Amazing

EASTSIDE HYPA4 reviewsTotal number of Google reviews EASTSIDE has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had the best time here instructors did everything right by me. Truly care and makes sure you learn everything perfectly

Response from the owner · 4 months ago

Thank you

shola oyebisi1 reviewTotal number of Google reviews shola has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The experience good

Response from the owner · 4 months ago

Awesome

Larry Hatch2 reviewsTotal number of Google reviews Larry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The team at Security Tactics Academy are great, they're personable and make sure that you get the training you need.

Response from the owner · 5 months ago

Thank for the AMAZING review

thrisa fosterLocal Guide · 13 reviewsTotal number of Google reviews thrisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome classes and instructors... great environment

Response from the owner · 5 months ago

Thank for the review.

Montrel Byrd5 reviewsTotal number of Google reviews Montrel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Top notch, a great establishment to get all your security certifications and training, I would describe it as easy peasy, nice instructors, I will highly recommend.

Response from the owner · 7 months ago

Amazing

J ALocal Guide · 20 reviewsTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great place and classes. Beyond helpful in all aspects of getting your licenses and keeping you up dated.

Response from the owner · 9 months ago

Thank you. Appreciate your kind words

Kelvin JasonLocal Guide · 28 reviewsTotal number of Google reviews Kelvin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great class, fun environment and fair prices. The staff is exceptional 👌.

Response from the owner · 9 months ago

Awesome... thank you

Terry WilliamsLocal Guide · 263 reviewsTotal number of Google reviews Terry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I really like the professionalism of the staff, but they're not TOO uptight. I will definitely return here the next time I need to re-qualify for my license. I definitely recommend this business.

Response from the owner · 10 months ago

Good to hear

Security Tactics Academy on Google Maps →

Business details