Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Semper Fi Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%94+13.3Replies to reviews 7%32+2.3Craft & service penalty78−2.2Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Semper Fi Plumbing

Sheffield Lake, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 26 gas contractors · 4.9★ from 292 Google reviews

📞 Call (440) 616-7253Request a call backWebsite ↗

Report card

Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Semper Fi Plumbing is better than 90% of gas contractors.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Semper Fi Plumbing is better than 86% of gas contractors.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Semper Fi Plumbing is better than 78% of gas contractors.B
78
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Semper Fi Plumbing is better than 94% of gas contractors.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Semper Fi Plumbing is better than 100% of gas contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Semper Fi Plumbing is better than 32% of gas contractors.D
32

Reviews for your job

Customers hired Semper Fi Plumbing for 8 kinds of job.

Semper Fi Plumbing for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.75
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$148–$393
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 17

All 16 Google reviews tagged “Drain cleaning”

Karen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very happy with the prompt and professional service

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Tammi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great guys. Very responsive, respectful and great prices for all the work I had done for my home. Would definitely recommend this company for all your plumbing needs!!!

Garbage disposal installationWater heater installationShower repair+ Responsiveness+ Punctuality+ Quality
Steph7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick and very responsive to our needs. Cleaned up after and was very kind and professional. Definitely would recommend!

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Pamela4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing job. Chuck described and explained the job to my understanding. The price was great. On the day they came they were fast, neat and respectful of my home during the process. I would recommend Semper-Fi to anyone who wants quality work at a reasonable price.

Drain cleaningWater tank installation+ Punctuality+ Quality+ Professionalism
Anthony6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service gave me a quote after reviewing the issue and did not raise the price even though the project went a little longer then expected. The plumber was professional, courteous, knowledgeable and on time. Issue solved, great job.

Drain cleaning+ Value
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

There are not even words to describe how incredibly happy I am with the work done at my house. I had a drain in my floor that was possibly harboring dead bodies, with how badly it smelled. I had a toilet that wouldn’t stop running. And I had a sink/garbage disposal that was jus not ok. All of those things are past…

Garbage disposal repairToilet repairDrain cleaning+ Punctuality+ Quality+ Professionalism
Bryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chuck and Justin were awesome to work with. They jetted several hundred feet of drain pipe at my restaurant and made it look better than new. After seeing how amazing the jetter did with my drainage pipes, I won’t be using a traditional drain snake anymore. Semper Fi plumbing did an amazing job and they are very…

Sewer cleaningDrain cleaning+ Quality+ Professionalism+ Value
Brenda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend Semper Fi Plumbing. Justin was very professional and explained the how and why of the process they used to fix my plumbing problems. They will be my first call for any future plumbing needs.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Amanda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always able to make time, responsive and does great work for a good price.

Plumbing leak repairPlumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Beverly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Worked with me as I am out of state and was trying to help my elderly mother. She had two toilets that were backing up. They responded quickly, kept me informed as to what was happening. Arrived within the time frame they gave me. They made sure all the drains in the house were working without any issues and cleaned…

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Jennifer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have used Semper Fi twice and highly recommend their services! Chuck and his crew are extremely personable, informative and knowledgeable. They are always on time, efficient and fair with their pricing. It's nice to have a reliable neighborhood plumber that I can count on!

Plumbing leak detectionDrain cleaning+ Responsiveness+ Punctuality+ Quality
Dewayne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Chuck from Semper Fi Plumbing is very knowledgeable and was able to assess the situation and determine the best course of action. I highly recommend Semper Fi Plumbing for all your plumbing needs.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Dana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional and knowledgeable. My kitchen sink was really clogged to a point that the pipes needed jetted. Chuck got it done for me in no time.

Drain cleaning+ Professionalism
Henri1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★

These guys are rude, crude and have a terrible attitude. Way overpriced. Unscrupulous. If I could give less than one star, I'd give it.

Toilet repairDrain cleaning− Responsiveness− Professionalism
Nature1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Chuck was fantastic. He arrived and assessed the problem quickly and got to work. He did what had to be done without trying to sell me services I didn't need. The price was good and the quality of work excellent. Semper Fi will be our first call whenever we have a plumbing problem.

Plumbing leak detectionPlumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality
Alexandra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Toilet repairDrain cleaning+ Responsiveness+ Quality

Price

$573+57% vs typical gas contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 46%Overpriced 4%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning16$148–$393
Water heater installation14$1.1k–$2.4k
Toilet repair13$124–$417
Sump pump installation8—
Sump pump repair6—
Faucet repair5$104–$324
Shower repair5$228–$529
Plumbing leak repair5$317–$1.7k

Compare with

Brooklyn Plumber Co logoBrooklyn Plumber CoExperts Score 100New York · 5.00★Mark Henry Plumbing and Heating Corp logoMark Henry Plumbing and Heating CorpExperts Score 99New York · 5.00★Brooklyn Plumber logoBrooklyn PlumberExperts Score 98New York · 4.98★