Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Semper Fi Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%94+13.3Replies to reviews 7%32+2.3Craft & service penalty78−2.2Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Semper Fi Plumbing

Sheffield Lake, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 26 gas contractors · 4.9★ from 292 Google reviews

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Report card

Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Semper Fi Plumbing is better than 90% of gas contractors.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Semper Fi Plumbing is better than 86% of gas contractors.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Semper Fi Plumbing is better than 78% of gas contractors.B
78
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Semper Fi Plumbing is better than 94% of gas contractors.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Semper Fi Plumbing is better than 100% of gas contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Semper Fi Plumbing is better than 32% of gas contractors.D
32

Reviews for your job

Customers hired Semper Fi Plumbing for 8 kinds of job.

Semper Fi Plumbing for sump pump installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Sump pump installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Sump pump installation”

eric4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Justin and Chuck did a fantastic job. We no longer worry about our basement flooding with the battery sump pump system they installed.When our family comes to visit, the new tankless water heater will allow everyone to take hot showers.

Paid $1,000+Great priceWater heater installationSump pump installation
Elsa14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Chuck was great and even had a great conversation with him. He was effective and worked fast to make sure that everything was in place and working. Thank you Chuck Semper Fi

Paid $600–700Great priceSump pump installation
AveryLocal Guide · 73 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had my sump and battery backup replaced. Justin was great and the install took a few hours. Thank you!

Sump pump installation
Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I can’t thank Chuck enough for his service!!! He is knowledgeable, kind and thorough. His pride and integrity were evident during the entire process.

Sump pump installation
Debra5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Semper Fi plumbing helped us solve a big problems in our basement. We had blockage in the Drainage Pipes around our basement. They used a camera for blockage, cleaned them out, cleaned out the sump pump well, replaced the sump pump with a back up battery. Everything seems to be running smoothly now. Thanks guys for…

Paid $1,000+Great priceSump pump installation
thomas4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great service. Very prompt very curtious and very respectful of our home. They care about what they do and how you feel about it. Great bunch of guys. Would not hesitate to use in the future!!!

Customer photo from thomas's review
Reasonable priceSump pump installation
Kathy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Have used Semper Fi Plumbing on several occasions now. Chuck and his team are knowledgeable, trustworthy, professional, and do great work. Highly recommend.

Reasonable priceToilet repairFaucet repairSump pump repair
Birdie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Sump pump repairSump pump installation

Price

$573+57% vs typical gas contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 46%Overpriced 4%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning16$148–$393
Water heater installation14$1.1k–$2.4k
Toilet repair13$124–$417
Sump pump installation8—
Sump pump repair6—
Faucet repair5$104–$324
Shower repair5$228–$529
Plumbing leak repair5$317–$1.7k

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