Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Semper Fi Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%94+13.3Replies to reviews 7%32+2.3Craft & service penalty78−2.2Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Semper Fi Plumbing

Sheffield Lake, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 26 gas contractors · 4.9★ from 292 Google reviews

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Report card

Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Semper Fi Plumbing is better than 90% of gas contractors.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Semper Fi Plumbing is better than 86% of gas contractors.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Semper Fi Plumbing is better than 78% of gas contractors.B
78
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Semper Fi Plumbing is better than 94% of gas contractors.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Semper Fi Plumbing is better than 100% of gas contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Semper Fi Plumbing is better than 32% of gas contractors.D
32

Reviews for your job

Customers hired Semper Fi Plumbing for 8 kinds of job.

Semper Fi Plumbing for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.1k–$2.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 16
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Water heater installation”

Carrie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Fantastic from start to finish. Very helpful, reasonably priced, fast and wonderful people.

Paid $2,000+Reasonable priceWater heater installation
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Heard about them on Cool Cat 98.9 FM. Great job very professional . Would recommend to friends and family.

Paid $2,000+Reasonable priceWater heater installation
t4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Awesome company who did great work. Emergency work in a Saturday they showed up right when they said they would and installed a new tankless water heater that works amazing. This is the only plumbing service I will use from now on.

Customer photo from t's review
Paid $2,000+Reasonable priceWater heater installation
Tricia11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Oh my goodness! Semper Fi is the best! Chuck called me right away after leaving a message with the kindest lady. He was so much fun to talk with on the phone while figuring out what my plumbing issue was. He kept me posted on his arrival and was as much fun in person, he did a great job and I was so happy he…

Paid $2,000+Not sureWater heater installationWater heater repair
PaulineLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

3rd. of July, leaking water tank, unsuccessvely called many plumbers. Called Semper Fi plumbing spoke with Chuck and he was able to schedule me on Mon. to replace the tank. Justin, the technician, was prompt, professional, and friendly. He did a great job! The estimate was totally reasonable. I now have Semper Fi's number on my speed dial.

Reasonable priceWater heater installation
Jim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Fast, polite, professional top quality service. Thank you!

Paid $2,000+Reasonable priceWater heater installationFaucet repairToilet installation
ChelseaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

If you’re looking for honest, reliable plumbing services in North Ridgeville, Lorain County, and the surrounding Northeast Ohio area, I cannot recommend Semper Fi Plumbing enough. Our salon, The Point Salon & Spa, lost hot water on the Thursday leading into Memorial Day weekend due to issues with our 18-year-old…

Customer photo from Chelsea's review
Great priceWater heater installation
Steve5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Technician did an excellent job- recommended special anode rod because we have a water softener.

Paid $1,000+Reasonable priceWater heater installation
eric4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Justin and Chuck did a fantastic job. We no longer worry about our basement flooding with the battery sump pump system they installed.When our family comes to visit, the new tankless water heater will allow everyone to take hot showers.

Paid $1,000+Great priceWater heater installationSump pump installation
Ginnette2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent, couldn’t more highly recommend. Friendly, professional and very knowledgeable.

Great priceWater heater installation
Tammi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great guys. Very responsive, respectful and great prices for all the work I had done for my home. Would definitely recommend this company for all your plumbing needs!!!

Garbage disposal installationWater heater installationShower repair+ Responsiveness+ Punctuality+ Quality
Stephanie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chuck and team were professional and really helped our family out when our hot water tank went out unexpectedly. He was super responsive with communication. Neat and organized during the install. Incredibly knowledgeable. We will be going with them for any other projects and would recommend them to anyone.

Water heater installation+ Responsiveness+ Punctuality+ Quality
Paula4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent service. Chuck is friendly, professional and amazing. He quickly diagnosed my drain blockage and corrected it. He cleaned up after too! I was so pleased with the quality of his work, I asked him to return to replace my hot water tank. Again, he was very responsive and professional. I highly recommend Semper Fi.

Water heater installationSewer repair+ Punctuality+ Quality+ Professionalism
Frank8 months ago★★★★★

Rating only, no written review.

Paid $1,000+Great priceWater heater installation

Price

$573+57% vs typical gas contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 46%Overpriced 4%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning16$148–$393
Water heater installation14$1.1k–$2.4k
Toilet repair13$124–$417
Sump pump installation8—
Sump pump repair6—
Faucet repair5$104–$324
Shower repair5$228–$529
Plumbing leak repair5$317–$1.7k

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