Experts Reviews · Company report
SemperFi Towing and Auto Transport logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%94+24.5Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

SemperFi Towing and Auto Transport

Baltimore, MD · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 89 towing services · 5.0★ from 136 Google reviews

Report card

Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SemperFi Towing and Auto Transport is better than 97% of towing services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SemperFi Towing and Auto Transport is better than 94% of towing services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SemperFi Towing and Auto Transport is better than 99% of towing services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SemperFi Towing and Auto Transport is better than 100% of towing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SemperFi Towing and Auto Transport is better than 100% of towing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SemperFi Towing and Auto Transport is better than —% of towing services.–
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Reviews for your job

Customers hired SemperFi Towing and Auto Transport for 8 kinds of job.

SemperFi Towing and Auto Transport for car towing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.32
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Car towing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 62

All 32 Google reviews tagged “Car towing” · showing 20

David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Kieth was great, very professional and prompt

Battery serviceCar towing
Mark6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Incredible service for a lowered vehicle, was very considerate of the vehicle and was on time unlike many many tow companies! Highly recommend!

Car towing
Richard2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Quick response, helpful driver

Car towing
tb31009 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Found my goto towing company with Semperfi. Arranged to have 2 vehicles towed at the same time to save costs on a local tow from Essex to Middle River. The owner cautioned us on doing both on one run as they were classic vehicles. Semperfi made 2 trips instead of the one and honored the original agreed upon…

Car towing
Janet4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Semper fi Towing was very helpful and professional. The dispatcher went out of her way to help, and the driver got here quickly. I am very happy with their service and highly recommend them.

Car towing
jason6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had my vehicle towed by Semper Fi Towing, they are very professional and on time! Great company to use.

Car towing
MichaelLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Picked me up within 30 mins and had me on my way. Excellent veteran owned business.

Car towing+ Punctuality+ Professionalism+ Value
Carol7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great guys! They went out of their way to help me get my car home tonight.

Car towing+ Quality
celeste2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This company is the BEST company I have ever used. My car broke down at Walmart and I had just went shopping with my 1.5 year old and cold groceries. His wife came personally to pick me, my son and the groceries and drove us to my home. My car was brought to the house later that evening. The fact they took time out…

Car towing+ Punctuality+ Quality+ Professionalism
TLocal Guide · 160 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jennifer was so nice and sweet. Her husband was very friendly, fast and professional. It was a pleasure in speaking with them both. I highly recommend SemperFi towing. I will definitely use them!!

Car towing+ Punctuality+ Quality+ Professionalism
Kay3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Thanks to this business I was not stranded with my children for long when our car broke down. They came right away. Thank you.

Car towing+ Punctuality+ Quality+ Professionalism
Angela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My experience with this company was very good very friendly .And I would definitely use them again if I needed a tow. Make sure my vehicle is secure on the back of his rollback.

Car towing
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My experience with this company was phenomenal. The driver was professional and courteous. I highly recommend this company. They arrived in a timely manner and we were on our way in no time! You guys rock!!! I’ll be back for more business.

Car towing+ Punctuality+ Quality+ Professionalism
Eric7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Fast and friendly service! Would definitely use again and recommend

Car towingTire change+ Punctuality+ Quality+ Professionalism
ChristopherLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We had spent a long day trying to get our box truck out of the impound lot after it got stolen. Finally decided to have it towed 2 hours down the road. Called Semper Fi auto care to get a price. They were very professional and responded very quickly. Kelly came out, hooked up to our vehicle and we were finally…

Car towingLong distance haulingSpecial vehicle towing+ Professionalism
HeatherLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional and reliable. I've used this company my last two tow needs and he was right there to rescue me. Highly recommend!

Car towingLong distance hauling+ Punctuality+ Quality+ Professionalism
ChrisLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I'll definitely call again if needing tow. Called after 8 pm was there within 20 and was extremely fair on price $70 considering the other local tow places wanted double if not more to tow a couple miles and wanted me to wait atleast 2 hrs longer to get picked up.

Car towing+ Punctuality+ Quality+ Professionalism
taferi8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

He was very fast to get to me which is usually for a tow trucks! He was patient and very friendly. Plus the price was low low! Actually charged me less to tow my vehicle than my own cousin! I will definitely call again if I ever need a tow! Thank you sir much appreciated!

Car towing+ Punctuality+ Quality+ Professionalism
Adolph7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Fast and excellent service. Seems like a great guy. I felt comfortable in his presence and was pleased with the outcome

Car towing
Richard1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We broke down on I-95 N/B by Exit 64 Maryland early in the morning hours. Was waiting for tow by Ford road side assistance that never came. Called into AAA and was notified by driver that he just got the job and would arrive within 15 to 20 minutes. Seeing him arrive in my rear view mirror 15 minutes later with his…

Car towingLong distance haulingSpecial vehicle towing+ Punctuality+ Quality+ Professionalism

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

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