Home health care service · Sacramento, CA · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%88+60.9Reliability 31%93+28.6Momentum penalty84−1.6Experts Score= 88Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#33 of 107 senior care servicesiPosition by Experts Score among all companies we track in this category. · better than 70%
5.0★★★★★22 Google reviews · 24 photos
95%five-star reviews
4.67★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Senior Care of Sacramento five stars based on twenty-two reviews, noting the owner responds to all feedback. Clients describe the service as a resource for navigating complex senior care decisions, including finding board and care or assisted living placements. Recurring themes highlight the staff's extensive knowledge of local facilities, compassionate communication, and assistance with financial planning and benefits. Reviewers mention the team helps simplify overwhelming processes and remains responsive to ongoing needs without specific pricing complaints.
Google rating: 5.0 out of 5 from 22 reviews (95% five-star).
Reviews on this page: 22 Google reviews (22 with written comments, 1 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: June 17, 2026.
Service: Senior Care Service serving Sacramento, California.
Data from Google, last updated November 1, 2026.
Score profile vs other senior care services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and satisfaction; weakest: momentum.
Senior Care of SacramentoSenior Care Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Senior Care of Sacramento: 88/100 on this factor. Category median: 82.A
88
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Senior Care of Sacramento: 93/100 on this factor. Category median: 76.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 78.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Senior Care of Sacramento: 84/100 on this factor. Category median: 100.A
84
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 58.–
–
Bar = this company · dark tick = category median.
Star ratings
22 Google reviews we collected
5.0of 5
5 stars2195%
4 stars15%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 22 written reviews
100%praise
Praise30100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude1550%
Would recommend723%
Speed & response517%
Quality & results13%
Communication13%
Honesty & trust13%
What customers talk about
We read 22 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“After a hospital stay it was clear he would need assisted living of some kind, and that I would need to find something immediately.”
“I can't thank you guys enough and will recommend you to everyone that I can :)”
“She is so gentle, caring and comassionate with her clients and met me on time.”
“She provides excellent service and excellent financial planning.”
“She is easy to work with, and provide services quickly, economically, and in the most convenient way possible.”
“The owner is dedicated to helping seniors and you can tell she is extremely genuine.”
People customers mention
Johnson10 reviews
Therese4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
RRyan2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
My dad was in a skilled nursing home for over a year and Kirsten assisted with finding placement for my father in a board and care facility close to where I live. I had NO IDEA where to start before I was introduced to her. What seemed like an impossible task in my head became so simple with her guidance and help. Thank you Kirsten!
LLauraLocal Guide · 3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★
Thank you for all your help and support throughout the year's, you have made this journey more smooth and I Appreciate you.
TThomas1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Thank you very much for finding my uncle a placement!!! You were very helpful and knowledgeable.
RRusselle1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Responsive and efficient. Therese is a wonderful resource of information. Very knowledgeable and highly experienced.
MMike3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
My family and I were stressed as we expected to navigate a long confusing road of finding a home for our loved one. We are so grateful to have found Senior Care of Sacramento! Therese and her staff made this process SO much easier. They are like the ChatGPT of senior care- they knew everything and everyone in…
QQuincy3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I couldn’t be more grateful that I found Therese Johnson of Senior Care of Sacramento. I care for my elderly father who was living on his own. After a hospital stay it was clear he would need assisted living of some kind, and that I would need to find something immediately. She was a wealth of knowledge, and helped…
My dad was in a skilled nursing home for over a year and Kirsten assisted with finding placement for my father in a board and care facility close to where I live. I had NO IDEA where to start before I was introduced to her. What seemed like an impossible task in my head became so simple with her guidance and help. Thank you Kirsten!
Response from the owner · 4 months ago
Thank you so much, Ryan for the kind words. we know how daunting it can be to figure out where to start with senior placement and it was a true pleasure guiding you through it. I am thrilled that we could find a great board and care facility for your dad close to home. Thank you for trusting us to help your family.
L
Laura BoneLocal Guide · 3 reviewsiTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Thank you for all your help and support throughout the year's, you have made this journey more smooth and I Appreciate you.
Response from the owner · 4 months ago
We are glad we have been able to help and make your journey easier and more cost-effective. Please feel free to reach out anytime if circumstances change, and you need anything further.
T
Thomas Hale1 reviewiTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
My family and I were stressed as we expected to navigate a long confusing road of finding a home for our loved one. We are so grateful to have found Senior Care of Sacramento! Therese and her staff made this process SO much easier. They are like the ChatGPT of senior care- they knew everything and everyone in this industry! I can't thank you guys enough and will recommend you to everyone that I can :)
Response from the owner · 2 years ago
Thank you so much Michael. We were pleased to help.
Q
Quincy Stewart3 reviewsiTotal number of Google reviews Quincy has written across all businesses on Google Maps, not just this one.
I couldn’t be more grateful that I found Therese Johnson of Senior Care of Sacramento. I care for my elderly father who was living on his own. After a hospital stay it was clear he would need assisted living of some kind, and that I would need to find something immediately. She was a wealth of knowledge, and helped me figure out the best option for him. I felt like I had an advocate and a support system through a very stressful and difficult time.
I highly recommend her services.
Response from the owner · 2 years ago
Thank you Quincy. It was a pleasure working with you.Your father is blessed to have such a devoted daughter!
G
Gonzalo Vergara4 reviewsiTotal number of Google reviews Gonzalo has written across all businesses on Google Maps, not just this one.
SCOS is truly a visionary organization, like a travel agency or one-stop shop for those searching for the care of their senior loved ones. This is due to the vision, untiring efforts, and heartfelt desire to help seniors of CEO Therese Johnson. She is truly one of a kind and SCOS reflects her commitment to excellence and loving care.
Response from the owner · 2 years ago
Thank you Gonzalo . You are a blessing to us all.
J
Jane Doe3 reviewsiTotal number of Google reviews Jane has written across all businesses on Google Maps, not just this one.
I chose to contact Senior Care of Sacramento after viewing their website. I am researching the actions that I will need to take for my 71-year-old husband. He has had Parkinson's Disease for 20 years and lately the affliction has really progressed. Therese was very polite, caring and offered me a couple of options to look into for care. Therese actually was calming for me because she offered a light in the dark and hope to get through the daunting process of getting care for my husband.
Response from the owner · 2 years ago
May the new year shine upon you and your husband with the new resources we were able to recommend for you & your husband.
S
Sarah Seekins3 reviewsiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
They offered a wealth of information. Teresa Johnson was so helpful in pointing me in the right direction. I'm so grateful that she answered the phone and took the time to share with me all the information I needed.
Response from the owner · 3 years ago
Your so very welcome Sarah. And if you need any further guidance don't hesitate to call or text back.Best wishes to you and your mom!
B
Becky Boulger3 reviewsiTotal number of Google reviews Becky has written across all businesses on Google Maps, not just this one.
Therese with Senior Care of Sacramento provided us with immediate assistance in placing our Mother in the perfect care home. Not only did she find the perfect home, but provided all the guidance and exact steps we needed to take as it was all very overwhelming. She is full of resources for all your needs and I would highly recommend her book as a starting point! We are so very thankful and our Mother is being so well cared for thanks to Therese.
Response from the owner · 3 years ago
It was a pleasure to work with you and your mom, Becky thank you!
