Experts Reviews · Company report
Sensor Appliance Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Sensor Appliance Repair

Frisco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #1Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 5.0★ from 356 Google reviews

Report card

Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sensor Appliance Repair is better than 100% of refrigerator repair services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sensor Appliance Repair is better than 100% of refrigerator repair services.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sensor Appliance Repair is better than —% of refrigerator repair services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sensor Appliance Repair is better than 100% of refrigerator repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sensor Appliance Repair is better than 100% of refrigerator repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sensor Appliance Repair is better than —% of refrigerator repair services.–
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Reviews for your job

Customers hired Sensor Appliance Repair for 8 kinds of job.

Sensor Appliance Repair for refrigerator/freezer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.44
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$196–$536
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Refrigerator/freezer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 23
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 44 Google reviews tagged “Refrigerator/freezer repair” · showing 40

RobertLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Serhii resolved our refrigerator issue... knowledgeable and professional... highly recommend

Refrigerator/freezer repair
Shirley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

My refrigerator works well right now! Thank you Sergio!

Great priceRefrigerator/freezer repair
PixiaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Serhii was so professional / friendly / quick! Our refrigerator was leaking, I called serhii, he showed up in half hour and got it fixed in one hour! Definitely Recommended !

Paid $250–300Great priceRefrigerator/freezer repair
Keith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Serhii did an amazing job. Fast, efficient and great customer service.

Great priceRefrigerator/freezer repair
JaiLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent experience with Serhii from Sensor Appliance Repair. He repaired a leak in our ice maker and replaced one of the motors in our Viking vent hood. Serhii was extremely professional, knowledgeable, thorough, and clean. He diagnosed the issues quickly, explained what needed to be done, and made sure…

Paid $500+Reasonable priceRefrigerator/freezer repairExhaust hood repairs
VimalLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Sensor Application Repair is simply amazing. They were able to come around 7:45 p.m. and fix the repair in 30 minutes. They are literally a lifesaver, and I would recommend them. I would recommend them any day

Paid $300–350Great priceRefrigerator/freezer repairFreezer repair
Matthew5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Our freezer had stopped creating ice and called up sensor to have it repaired. Within that day, he came out to Plano and had a look and fixed it immediately, and now we have amazing ice on demand. The entire experience was first class, and was very reasonable in terms of cost. If we ever need a dishwasher or…

Paid $150–200Great priceRefrigerator/freezer repairFreezer repair
Jeff4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Super fast to respond and always knows what he’s doing. Pricing is very fair as well.

Paid $300–350Great priceRefrigerator/freezer repair
Michael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent experience! Our ice dispenser had stopped working, and Serhii quickly diagnosed and repaired the problem for a very reasonable price. He was professional, knowledgeable, and had everything working again the same day. We finally have ice again and couldn’t be happier. Highly recommend!

Paid $200–250Great priceRefrigerator/freezer repair
DenisLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Serhii was excellent to work with. He was very professional, knowledgeable, honest, and responsive. He came to my home, diagnosed the refrigerator/freezer issue, replaced the broken condenser fan motor, and got everything working again. He also helped with another appliance issue and explained everything clearly. I…

Reasonable priceDishwasher repairRefrigerator/freezer repair
Jordan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Serhii was phenomenal! He diagnosed the issue with my microwave and refrigerator and fixed both quickly! We will certainly use him again for appliance repairs.

Refrigerator/freezer repair
VladislavLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

After calling Serhii, he arrived within 30 minutes and repaired our refrigerator that had stopped cooling. I highly recommend this company. Everything was done at a first-class level!!!

Paid $250–300Great priceRefrigerator/freezer repair
Olha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The best company! Thanks Serhii!

Great priceRefrigerator/freezer repair
Matt3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Serhii was excellent. prompt, punctual, informative and even had the parts I needed on his his truck. Only took an hour or so from diagnosis to repair, waived my diagnostic fee and even gave a new customer discount (I didn’t even have to ask.) Absolutely would recommend.

Refrigerator/freezer repair
DanLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Serhii came early and did a great job on my fridge repair. He showed me what was wrong and helped replace the burnt out parts. Definitely would consider him again for future needs.

Paid $250–300Reasonable priceRefrigerator/freezer repair
kidanmg1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Serhii is very knowledgeable and effective on his work.

Refrigerator/freezer repair
차동철1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great work! Thank you Serhii!

Great priceRefrigerator/freezer repair
Jake5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Showed up on time, fixed our issue within an hour! And had great customer service. Would highly recommend using him for any fridge/ freezer repair

Great priceRefrigerator/freezer repair
JJ9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

10 stars if I could! Not only did Serhii help me with my main issue, but he helped me with 2 other issues I found after I had scheduled my appointment. Very kind and helpful. When I need more repairs done, I'll 100% be scheduling Serhii!

Paid $50–100Refrigerator/freezer repairWashing machine repairMicrowave repair
Matt3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great job!

Paid $250–300Refrigerator/freezer repair
Mohammod14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Our refrigerator stopped cooling. Serhii was very quick to respond when I called him. He came promptly. He was right on time and professional. He analyzed and found out the cause of the issue and fixed it. I was not even around the whole time. He also gave discount for new customer and warranty for his work, which I am very happy with :) Thanks Serhii!

Paid $150–200Reasonable priceRefrigerator/freezer repair
Gloria6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great job Sergio! My refrigerator works well 🤩🤩🤩

Great priceRefrigerator/freezer repair
linda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Serhii’s customer service and knowledge of his craft is second to none. He was prompt, professional, and fixed my refrigerator door. We were told it could not be repaired. Serhii made our day. We have already shared his contact information. Our way of saying thank you Serhii for a job well done!!

Paid $200–250Great priceRefrigerator/freezer repair
Cyrus9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Thanks Serhii! Great work!

Great priceRefrigerator/freezer repair
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great work! Thank you Serhii!

Refrigerator/freezer repair
Kelly9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Serhii is everything you hope to find when needing appliance repair: reliable, transparent, friendly, efficient, reasonable cost, & the list goes on. I would recommend him in a heartbeat!! So glad we found him.

Paid $200–250Great priceRefrigerator/freezer repair
AndrewLocal Guide · 159 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Professional service, friendly technician, and great communication. Our technician arrived exactly on time for both visits

Refrigerator/freezer repair
Андрей1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Serhii did a great job fixing my Kenmore fridge’s icemaker. He took his time to explain everything, was professional and very polite. Definitely recommend him! Sensor Appliance Repair the best company!

Paid $200–250Great priceRefrigerator/freezer repair
Chidozie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Excellent service! I recommend Sensor appliance repair!

Great priceRefrigerator/freezer repair
Adam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thanks Sergio! Good job! My refrigerator works well now!

Refrigerator/freezer repair
BrentLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great job Serhii! Sensor appliance repair the Best Company!

Great priceRefrigerator/freezer repair
Troi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great job Serhii! I recommend Sensor 👌🏽

Great priceRefrigerator/freezer repair
RonLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great job. Helped install our refrigerator. Highly recommend. Prompt.

Refrigerator/freezer repair
Anita8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fast response time. Diagnosed problem quickly and efficiently . Reasonable charges. Highly recommend

Reasonable priceRefrigerator/freezer repair
T.L.3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My icemaker stopped making ice, so I called a Google-guaranteed company, Sensor Appliance Repair. Serhii came and replaced it with a new icemaker. Now everything works perfectly. 💪

Paid $300–350Refrigerator/freezer repair
SHOAIBLocal Guide · 323 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service and a very reasonable and complete pricing.

Paid $150–200Great priceRefrigerator/freezer repair
Abigail2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great job 👏🏻 my refrigerator works well!

Paid $200–250Refrigerator/freezer repair
Saul1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My freezer suddenly gave out, and I was worried I'd lose everything. Thankfully, Serhii from this repair company came through! He showed up fast, fixed the issue quickly, and the price was totally fair. Super friendly, super efficient — highly recommend these guys

Paid $200–250Refrigerator/freezer repair
Mr6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Good job!

Refrigerator/freezer repair
Александр2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Absolutely impressed with the service! Our fridge wasn’t cooling properly and was showing the wrong temperature. We called Sensor Appliance Repair — a technician arrived within an hour and fixed everything quickly and professionally. Fast, reliable, and top-notch service. Highly recommend!

Reasonable priceRefrigerator/freezer repair

Show more refrigerator/freezer repair reviews (4 more) →

Price

$240-17% vs typical refrigerator repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 68%Reasonable 30%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator/freezer repair44$196–$536
Dishwasher repair43$153–$340
Dryer repair41$146–$334
Washing machine repair37$132–$365
Microwave repair36$209–$297
Stove, cooktop & oven repair14$275–$705
Stove & cooktop repair6$238–$555
Oven repair5$221–$506

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