Experts Reviews · Company report
Serene Residential and Commercial Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%72+5.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Serene Residential and Commercial Cleaning

Fort Smith, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 90 post construction cleaning · 5.0★ from 330 Google reviews

Report card

Percentile vs other post construction cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Serene Residential and Commercial Cleaning is better than 97% of post construction cleaning.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Serene Residential and Commercial Cleaning is better than 98% of post construction cleaning.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Serene Residential and Commercial Cleaning is better than 100% of post construction cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Serene Residential and Commercial Cleaning is better than 100% of post construction cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Serene Residential and Commercial Cleaning is better than 100% of post construction cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Serene Residential and Commercial Cleaning is better than 72% of post construction cleaning.B
72

Reviews for your job

Customers hired Serene Residential and Commercial Cleaning for 7 kinds of job.

Serene Residential and Commercial Cleaning for deep clean

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.45
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$259–$484
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Deep clean”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 46

All 45 Google reviews tagged “Deep clean” · showing 40

debra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had 3 girls come Whitney, Kristen, and I cannot remember the third lady but they were GREAT! My home was spotless and smells so good. They made sure I was pleased with their work before leaving. I highly recommend this company and these 3 girls.

Great priceInterior & exterior window cleaningStandard cleaningGeneral housekeeping
Jamie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Netta did an amazing job for me. She stayed until the job was finished. I am very pleased ! Will definitely be using Serene Clean for my regular cleaning needs. Jamie Moore Packard Point Ranch

Deep cleanGeneral housekeepingOffice & workplace cleaning
Cheryl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent! They did a fantastic job on my home ❤️

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
J1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Extremely satisfied with the level of service. I would recommend them to anyone.

Deep clean+ Responsiveness+ Punctuality+ Quality
Brett3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They fit me in to an extremely tight schedule that I had and went above and beyond at a very reasonable price. Will definitely use again!

Deep clean+ Responsiveness+ Punctuality+ Quality
VanessaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Melanie showed up 15 minutes early and she and Skylar did an amazing job cleaning my house. It was very dusty and dirty now it's super clean and smells fantastic! I'm disabled so cleaning is hard for me. My shower was really gross but Skylar made it look like new. I'll be scheduling them to come out on a regular basis! And super great pricing!

Deep clean+ Responsiveness+ Punctuality+ Quality
Brian10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were AMAZING!!! My house didn't look this clean when we moved in! I'm so pleased with their work, we've asked them to be our regular cleaning service. We have three big dogs and our house doesn't smell like dog anymore! They're a God Send!!!

Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
Debbie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The ladies from SereneClean did a fantastic job on my home. They were able to take care of things I never seem to have the time or energy for and it was a TREMENDOUS feeling of relief once it was all done. I will be using these ladies for regular cleanings going forward. Super happy!

Deep clean+ Responsiveness+ Punctuality+ Quality
victoria4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I reached out for a deep clean due to getting behind on household chores. They were quick to respond with a quote and got me scheduled with a time that easily fit my schedule. The women who came were very nice and were not bothered by my cat or me being home for part of the service. They walked me through to ensure…

Deep clean+ Professionalism
Christopher9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great job, and hard workers, would recommend to family.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Meagan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Netta and Heather cleaned our house today and they were both fantastic! I don’t think our house has ever looked so good. They were incredibly thorough and cleaned every inch of our house. Great great experience!

Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
Valerie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We scheduled a deep clean for our home for the first time. Melanie and her team were very friendly! They were on time and did a great job. Serene Clean of Fort Smith has amazing customer service. Thank you!!!

Deep clean+ Responsiveness+ Punctuality+ Quality
ThomasLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Today was my first time using their services and I was extremely satisfied with both their friendliness and efficiency. I was home the whole time and didn't feel like I was in the way and if they had any questions or comments they were very professional and friendly to talk to. Highly recommend using them, cannot wait for the upcoming housecleaning appts

Deep clean+ Responsiveness+ Punctuality+ Quality
WingITLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These folks are professional and courteous. Detail oriented and efficient. They managed to clean spots I wouldn't have thought of. I highly recommend Serene Clean. They'll cure your depression and remind you there still is good service and people out there 👌

Deep clean+ Responsiveness+ Punctuality+ Quality
SarsosLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Did such a good job I can't get over it! Highly recommend

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
bman197ooLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We ise the service weekly. Melanie is awesome. Great work, great attitude, always happy with her work.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Jackie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I live in Charleston and I am happy with my deep clean!

Deep clean+ Responsiveness+ Professionalism
Taylor10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Serene cleaning did an amazing job with my home. They were very professional, friendly, and most importantly, detail oriented with their cleaning! My house is sparkling. I would 10/10 recommend for your housekeeping needs.

Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
Allie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Melanie did a great job! Very friendly and thorough cleaning up renovation dust. Definitely recommend this company!

Deep clean+ Responsiveness+ Punctuality+ Quality
Patti2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Lizzie cleaned our house yesterday and did an amazing job. She was very thorough and even cleaned spots that most cleaners missed. She was very pleasant and wanted us to let her know if she missed anything - which she didn't. We've been very pleased to have Serene Clean as our cleaners.

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Suzanne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Serene Clean has been taking care of my son's apartment since early summer. They do a wonderful job cleaning and organizing the living space. Most recently, Lizzie left his apartment spotless and neat--even adding some lovely decorative touches, such as moving a vase of flowers from the counter to the dining…

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Bryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The staff is very nice and easy to work with. They go above and beyond to make sure everything is to your liking. I would definitely recommend them!

Deep clean+ Professionalism
Jean3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I appreciated their timeliness, efficiency and professionalism and the house was spotless! I will continue to use their service! Thank you. Jean

Deep clean
Diana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Before contracting for regular cleaning services, I had Luke and his team come out for a deep clean. I was blown away. The professionalism and thoroughness of this company is beyond excellent. I was totally amazed at how my kitchen just sparkled. I will continue to use them and would not hesitate to recommend them.…

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Abrie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Melanie is awesome! She is great working around our multiple pet household and is always right on time. She does a fantastic job and never disappoints!

Deep cleanGeneral housekeepingStandard cleaning+ Punctuality+ Quality+ Professionalism
Ashleigh4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Melanie did a wonderful job cleaning for us while we were moving!!! Very thorough clean and respectful.

Deep cleanGeneral housekeepingMove-out cleaning+ Responsiveness+ Punctuality+ Professionalism
Tammy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They are amazing people. Very human, pleasant, professional, kind, courteous. I have no words to express my must sincere gratitude to Tim, Luke and the crew. I just have so much respect and will always be deeply grateful. They went beyond the service and did an amazing work. Thank you so much. Lots of blessings to you all. ♥️

Deep cleanMove-out cleaning+ Responsiveness+ Punctuality+ Quality
Elizabeth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Melanie & Venora, were wonderful. My house is so clean. They were very good. And I would recommend them to anybody. Very caring & conscience about their work.

Deep clean+ Quality+ Professionalism
Andy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The Serene Clean team did a great job on our house. Everything was left spotless. With 3 boys it is hard to keep everything clean and they made sure to get every hidden corner and did a wonderful job. Highly recommend.

Deep clean+ Responsiveness+ Punctuality+ Quality
Kelsey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very happy with Serene Cleans work! They left everything spotless, highly recommended!

Deep clean+ Responsiveness+ Punctuality+ Quality
Luke8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I'm very thankful for the Serene Clean team as well as their partners, Maid to Please. They performed a deep clean of my residence within a 4.5 hour timeframe and didn't miss any of the things that were important to me. The staff was also extremely friendly and were pleasant to deal with.This is the cleanest my…

Deep clean+ Responsiveness+ Punctuality+ Quality
Bon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Luke and nora had a deep clean for me. They did wonderful!! Nice, friendly people...great customer services! Yes will be booking a Service in the future with the company. 👍☺️

Deep clean+ Responsiveness+ Punctuality+ Quality
stephanie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

100% would recommend Serene Clean to anyone. I was given a gift certificate as a baby shower gift! The team showed up on time and no stone was left unturned. They were super detailed and made me feel much more prepared to bring a new baby home next week. My husband came home and couldn’t believe how great of a job…

Deep clean+ Responsiveness+ Punctuality+ Quality
SydneyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Did an amazing job. Super happy. Everyone was friendly and nice. Definitely having them back!!

Deep cleanService not listed+ Responsiveness+ Punctuality+ Quality
Guodong1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service, Got my new house again.

Deep cleanMoving-related cleaningOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality
LisaLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Awesome service! 🙂🙂

Deep cleanOffice & workplace cleaning+ Quality+ Professionalism
Tony4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Luke and his team have cleaned my home several times and always do an amazing job. He is friendly and professional, always on time and very thorough. I’ve used other services before that charged more for less. I am very pleased with the services provided and the results.

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Jim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Definitely the best cleaning service you’ll ever see! Not having to worry about doing the floors or countertops all the time is amazing! They do not all! 👍

Deep clean+ Responsiveness+ Punctuality+ Quality
mino5 years ago★★★★★

Rating only, no written review.

Deep clean+ Responsiveness+ Punctuality+ Quality
Kayla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Deep clean+ Responsiveness+ Punctuality+ Quality

Show more deep clean reviews (5 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 80%Reasonable 20%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean45$259–$484
Standard cleaning37$158–$247
General housekeeping20$132–$209
Moving-related cleaning10$233–$423
Office & workplace cleaning4$119–$283
Move-out cleaning3—
Interior & exterior window cleaning2$176–$366

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