Experts Reviews · Company report
Serene Residential and Commercial Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%72+5.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Serene Residential and Commercial Cleaning

Fort Smith, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 90 post construction cleaning · 5.0★ from 330 Google reviews

Report card

Percentile vs other post construction cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Serene Residential and Commercial Cleaning is better than 97% of post construction cleaning.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Serene Residential and Commercial Cleaning is better than 98% of post construction cleaning.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Serene Residential and Commercial Cleaning is better than 100% of post construction cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Serene Residential and Commercial Cleaning is better than 100% of post construction cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Serene Residential and Commercial Cleaning is better than 100% of post construction cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Serene Residential and Commercial Cleaning is better than 72% of post construction cleaning.B
72

Reviews for your job

Customers hired Serene Residential and Commercial Cleaning for 7 kinds of job.

Serene Residential and Commercial Cleaning for standard cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.37
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$247
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 40

All 37 Google reviews tagged “Standard cleaning”

debra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had 3 girls come Whitney, Kristen, and I cannot remember the third lady but they were GREAT! My home was spotless and smells so good. They made sure I was pleased with their work before leaving. I highly recommend this company and these 3 girls.

Great priceInterior & exterior window cleaningStandard cleaningGeneral housekeeping
Jamie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Netta did an amazing job for me. She stayed until the job was finished. I am very pleased ! Will definitely be using Serene Clean for my regular cleaning needs. Jamie Moore Packard Point Ranch

Deep cleanGeneral housekeepingOffice & workplace cleaning
Anna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Melanie did a great job for us. I’m happy we made the call to Serene Clean!

Standard cleaning
Cheryl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent! They did a fantastic job on my home ❤️

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Miranda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This was our first time having a cleaning service out to our home and I can’t believe that we haven’t done this sooner! Serene Clean did an excellent job and we will be booking recurring services with them. Thank you to Netta and her team for going above and beyond!!

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Peggy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Had the pleasure of having Melanie clean our house today. She did an excellent job and was a pleasure to be around! She went above and beyond my expectations and I would definitely recommend her and Serene Clean!Not sure how I add to a review or update a review, but just wanted you to know that Sierra is now doing…

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Alison5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Netta arrived at my house and performed a general cleaning. She was very good, went above and beyond. My house is 2600 sq ft which is large for one person to tackle. She pays attention to detail and really managed to get so much done considering she cleaned alone. She's also very friendly with a wonderful personality. Hope to see her next time!

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
JenniferLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My house has never been so clean! I'm very happy with the services we got. I've now set-up for the biweekly cleaning. Thank You!

General housekeepingStandard cleaning+ Quality
Christopher9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great job, and hard workers, would recommend to family.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
DeborahLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Heather was very sweet and professional. She did a great job and quick too!

Standard cleaning+ Professionalism
Debra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I enjoyed Heathers work ethic, and she took the time to do a good job…

Standard cleaning+ Punctuality+ Quality+ Professionalism
CLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The staff are friendly, polite, & offer to help in any area needed. Prices are reasonable & significantly less than previous company used.

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
SarsosLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Did such a good job I can't get over it! Highly recommend

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
bman197ooLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We ise the service weekly. Melanie is awesome. Great work, great attitude, always happy with her work.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
AndyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Serene Clean was recommended to me by a neighbor. I called on Monday morning and was able to schedule a cleaning for 8:30 on Tuesday. The man who answered the phone had excellent communication and was very friendly and professional. Seriously, top notch verbal communication skills on this guy. The cleaners arrived…

Standard cleaning+ Punctuality+ Professionalism+ Value
Michelle16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very kind and easy to work with. Pleased with their services and highly recommend!

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Patti2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Lizzie cleaned our house yesterday and did an amazing job. She was very thorough and even cleaned spots that most cleaners missed. She was very pleasant and wanted us to let her know if she missed anything - which she didn't. We've been very pleased to have Serene Clean as our cleaners.

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Suzanne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Serene Clean has been taking care of my son's apartment since early summer. They do a wonderful job cleaning and organizing the living space. Most recently, Lizzie left his apartment spotless and neat--even adding some lovely decorative touches, such as moving a vase of flowers from the counter to the dining…

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Stacy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Melanie is always professional, punctual and on time! She breezes through the house quickly and efficiently and always does a great job! Thank you Serene Clean!

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Diana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Before contracting for regular cleaning services, I had Luke and his team come out for a deep clean. I was blown away. The professionalism and thoroughness of this company is beyond excellent. I was totally amazed at how my kitchen just sparkled. I will continue to use them and would not hesitate to recommend them.…

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Abrie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Melanie is awesome! She is great working around our multiple pet household and is always right on time. She does a fantastic job and never disappoints!

Deep cleanGeneral housekeepingStandard cleaning+ Punctuality+ Quality+ Professionalism
LindseyLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Highly recommend Jessica! She is very sweet and will do a great job!

General housekeepingStandard cleaning+ Quality+ Professionalism
Richard3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were prompt and professional and did an outstanding job. They didn't waste any time and got the job done in the amount of time they said. I would recommend Serene Clean!

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Guodong1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service, Got my new house again.

Deep cleanMoving-related cleaningOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality
gaming2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service at a great price. Would recommend Serene Clean to anyone in need of some professional cleaning.

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Tony4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Luke and his team have cleaned my home several times and always do an amazing job. He is friendly and professional, always on time and very thorough. I’ve used other services before that charged more for less. I am very pleased with the services provided and the results.

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Dawn12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Love the Services that they provide and they make my life less stressful by coming home to a beautifully cleaned home 🏡

Standard cleaning+ Responsiveness+ Punctuality+ Quality
MichelleLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

You won't find a better cleaner in the area!

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Toni3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Awesome service to use!

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Linette1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Amazing attention to detail!

Standard cleaning+ Quality
Makenzie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

My friend Mckayla referred me to this business and I’m so glad she did!

Standard cleaning+ Professionalism
Denise5 years ago★★★★★

Rating only, no written review.

Standard cleaning+ Professionalism
Aliyah5 years ago★★★★★

Rating only, no written review.

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Trisha5 years ago★★★★★

Rating only, no written review.

Standard cleaning+ Quality
Jason5 years ago★★★★★

Rating only, no written review.

Standard cleaning+ Professionalism
Kristina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Deep cleanStandard cleaning
Hixton5 years ago★★★★★

Rating only, no written review.

Office & workplace cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 80%Reasonable 20%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean45$259–$484
Standard cleaning37$158–$247
General housekeeping20$132–$209
Moving-related cleaning10$233–$423
Office & workplace cleaning4$119–$283
Move-out cleaning3—
Interior & exterior window cleaning2$176–$366

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