Analyzing 6,790,8106.8M ReviewsFor 19,18819.2K Experts

Experts Reviews · Company report
Serenity Pest Solutions LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Serenity Pest Solutions LLC

Alto, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 141 pest control services · 5.0★ from 72 Google reviews

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Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Serenity Pest Solutions LLC is better than 100% of pest control services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Serenity Pest Solutions LLC is better than 99% of pest control services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Serenity Pest Solutions LLC is better than —% of pest control services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Serenity Pest Solutions LLC is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Serenity Pest Solutions LLC is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Serenity Pest Solutions LLC is better than —% of pest control services.–
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Reviews for your job

Customers hired Serenity Pest Solutions LLC for 8 kinds of job.

Serenity Pest Solutions LLC for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$20–40
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$86–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#55 / 97
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Cockroach extermination”

David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very responsive, good communication, fair prices and they seem to be very honest. I used them for my rental property.

Reasonable priceCockroach extermination
LindaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Always prompt and professional. I appreciate their avoiding extra toxic chemicals since I have a well and septic system.

Paid $80–100Reasonable priceHornet & wasp exterminationCockroach exterminationBug & insect extermination
geanni3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Called Serenity Pest Solutions about a roach problem and to my surprise they came the very next day. Not only did they treat, they also made sure to educate me on what types of roaches I was dealing with. I was also informed me that if I keep on seeing roaches after two weeks that they will treat again for free!…

Great priceCockroach extermination
Johnathon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Chance is extremely friendly and communication is great. He always communicates any changes in service date and always gives you a heads up before the day he does your service.

Paid $20–40Reasonable priceCockroach extermination
Connie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great, considerate, very courteous always & efficient. Takes care of the pests & always makes sure I'm satisfied with the service.

Paid $20–40Reasonable priceGeneral pest inspectionCockroach exterminationBug & insect extermination
Connor5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very professional service! They care about my home as much as they care about the people in pets inside of it, and act accordingly. I would definitely recommend this company to anybody else seeking pest control services.

General pest inspectionCockroach exterminationBug & insect extermination
VikkiLocal Guide · 442 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Been trusting Serenity Pest Solutions for over 10 years with my pest control needs.

Paid $80–100Great priceHome inspectionHornet & wasp exterminationRodent extermination

Price

$69-46% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 61%Reasonable 39%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination22$66–$146
General pest inspection21$63–$136
Home inspection12$71–$186
Hornet & wasp extermination11$106–$282
Cockroach extermination7$86–$282
Ant extermination6$91–$282
Spider extermination6$73–$168
Termite inspection5$108–$323

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