FACIAL SERVICES · LAS VEGAS, NV
Serenity Skin LLC logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%56+24.5Reliability 19%31+5.8Value 13%3+0.4Momentum 10%93+9.3Track record 9%44+3.9Accountability 6%52+3.3Experts Score= 47Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.47SCORE

Serenity Skin LLC

Better than 42% of facial services · #14 of 24

5.0★114 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
1.7%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Serenity Skin LLC for microdermabrasion

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Microdermabrasion”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 3 Google reviews tagged “Microdermabrasion”

★★★★★ Malkia · a month ago

This was my first time getting microdermabrasion, and I honestly didn’t know what to expect. Nekesha walked me through the entire process and made me feel comfortable from beginning to end. My first-time experience was amazing, and I can’t say enough great things about it! From the ambiance to the overall…

Reasonable priceMicrodermabrasion
★★★★★ Julia · Edited a month ago

Nikki has the touch of an angel! Her knowledge and skills are exemplary to which my skin is ultimately grateful! She really cares about your skin and it truly shows!

Reasonable priceGlycolic peelsDeep cleansing facialLactic acid peels
★★★★★ Eileen · 2 months ago

Nikki at Serenity Skin is amazing. My skin is so smooth, bright, and younger looking! Her salon is private, comfortable and relaxing. She believes in all of her products and I look forward each month to the next skin rejuvenation! I am so glad I found Nikki while searching for a skin salon in Las Vegas.

Reasonable priceGlycolic peelsDeep cleansing facialChemical peels

vs category

Blue = Serenity, grey = facial services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (14 reviews)2024-Q2: 5.00★ (11 reviews)2024-Q3: 5.00★ (8 reviews)2024-Q4: 5.00★ (6 reviews)2025-Q1: 5.00★ (6 reviews)2025-Q2: 4.33★ (6 reviews)2025-Q3: 5.00★ (10 reviews)2025-Q4: 5.00★ (10 reviews)2026-Q1: 5.00★ (9 reviews)2026-Q2: 5.00★ (8 reviews)2026-Q3: 5.00★ (7 reviews)2026-Q4: 5.00★ (1 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 26%Reasonable 68%Overpriced 5%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%56+24.5Reliability 19%31+5.8Value 13%3+0.4Momentum 10%93+9.3Track record 9%44+3.9Accountability 6%52+3.3Experts Score= 47Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
56
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
31
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
3
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
93
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
44
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
52

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0

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