Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts

Experts Reviews · Company report
Serenoa Landscape Design logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Serenoa Landscape Design

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 42 landscape designers · 5.0★ from 208 Google reviews

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Report card

Percentile vs other landscape designers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Serenoa Landscape Design is better than 99% of landscape designers.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Serenoa Landscape Design is better than 99% of landscape designers.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Serenoa Landscape Design is better than 99% of landscape designers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Serenoa Landscape Design is better than 100% of landscape designers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Serenoa Landscape Design is better than 100% of landscape designers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Serenoa Landscape Design is better than —% of landscape designers.–
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Reviews for your job

Customers hired Serenoa Landscape Design for 8 kinds of job.

Serenoa Landscape Design for backyard landscaping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Backyard landscaping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Backyard landscaping”

Paul3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service, excellent design, we really enjoyed working with Andy , Jen and there team !

Reasonable priceLandscape design constructionLandscape installationsYard designs
christopheLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The entire process with Andy and Serenoa Landscape Design was fantastic. The design process was involved and it felt like they listened to what we wanted and came up with a plan to match. The installation process was fantastic and easy, the crew cleaned up after themselves every day before leaving. Throughout the…

Reasonable priceLandscape installationsYard designsGarden landscaping
K2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Andy and Anna put together the most beautiful design, were so patient through HOA approval, and their team went to work quickly and efficiently. I love our new backyard. Thank you, Serenoa team!!!

Landscape design constructionLandscape installationsYard designs
Cyntia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Working with Andy and his team is an amazing experience. They truly capture all the details of the project and make it look so beautiful at the end. Will recommend 100% to everyone!

Reasonable priceLandscape design constructionLandscape installationsYard designs
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Jenn and her team were excellent and I couldn’t be happier with the results. From start to finish Jenn treated my yard as if it was her own. The whole project, from yard clearing to planting new shrubs, was completed in record time and now I have a beautiful new yard to come home to everyday! I highly recommend…

Reasonable priceLandscape design constructionLandscape installationsCustom landscape design
C.Local Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've worked with a variety of landscape architects over the years at a variety of homes, so I have become very picky. I am happy to report that Serenoa Landscaping is #1! My husband and I were blown away with the whole process from design to installation. The entire team is exceptional. Andy's creativity and…

Backyard landscapingBrick & block workCustom landscape design+ Responsiveness+ Punctuality+ Quality
William3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Serenoa did our entire garden and it is extremely beautiful. Andy’s Design was something you would see in a magazine.

Backyard landscapingCustom landscape designDrainage solutions+ Responsiveness+ Punctuality+ Quality
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I couldn’t wait to finally have the half dead landscaping for our beach house redesigned, and after some research, bidding and careful consideration decided to go with Serenoa Landscape Design. The inspirational project videos on their site show the range of their work and how they collaborate with their clients to…

Backyard landscapingCustom landscape designGarden design+ Responsiveness+ Punctuality+ Quality
Matthew5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Andy is the best! I had a large project for which I needed landscaping. His team was up to the task, he consulted with me in home, his team was professional and helpful, and he was willing to work with a crazy schedule around my pool builder and 2 hurricanes. Thank you!

Backyard landscapingCustom landscape designLandscape installations+ Responsiveness+ Punctuality+ Quality
April9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Andy Turner and the entire team at Serenoa took my lackluster overgrown backyard with a few eyesores and gave me an oasis. They created a custom design for me with just a little input and made changes at my request when I wasn’t sure exactly what I wanted. They worked quickly and tirelessly and followed up to check…

Backyard landscapingCustom landscape designGarden design+ Responsiveness+ Quality+ Professionalism
NicoleLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Where do we begin?! We cannot say enough about Andy and Serenoa Landscape Design. We approached Andy with an idea of the look and feel we wanted to achieve with our yard (we were pretty much starting from scratch), but we didn't know how to achieve that look. Andy's expertise was evident from the beginning. He took…

Backyard landscapingCustom landscape designLandscape design construction+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 77%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Landscape installations41—
Landscape design construction38—
Custom landscape design29—
Yard designs24—
Sod installation16—
Backyard landscaping11—
Garden design10—
Irrigation system repair & maintenance9—

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