Experts Reviews · Company report
Serenoa Landscape Design logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Serenoa Landscape Design

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 42 landscape designers · 5.0★ from 208 Google reviews

Report card

Percentile vs other landscape designers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Serenoa Landscape Design is better than 99% of landscape designers.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Serenoa Landscape Design is better than 99% of landscape designers.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Serenoa Landscape Design is better than 99% of landscape designers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Serenoa Landscape Design is better than 100% of landscape designers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Serenoa Landscape Design is better than 100% of landscape designers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Serenoa Landscape Design is better than —% of landscape designers.–
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Reviews for your job

Customers hired Serenoa Landscape Design for 8 kinds of job.

Serenoa Landscape Design for custom landscape design

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.29
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “Custom landscape design”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 29 Google reviews tagged “Custom landscape design”

Paul3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service, excellent design, we really enjoyed working with Andy , Jen and there team !

Reasonable priceLandscape design constructionLandscape installationsYard designs
Amy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We have used Serenoa landscape design twice in the past 4 years. The first time they redid our whole backyard after we put in our pool. Andy was patient and flexible, and really listened to what I wanted/needed. It was a big job but they were able to give us the privacy we wanted with the right plants and now we…

Landscape design constructionLandscape installationsCustom landscape design
ShannanLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Love these guys! From the design team through scheduling and installation, everything was on time and professional. They are very responsive to any and all concerns. Pricing was as quoted with no hidden extras. It was great doing business with them, and I will use them again!

Reasonable priceLandscape design constructionLandscape installationsCustom landscape design
Kelly7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Andy and his team were amazing! Andy is very knowledgeable about what plants work best depending on the location and his carefully crafted design really gave our front yard the tropical oasis transformation we were hoping for! The installation team was very kind, professional, and accommodating to make sure…

Reasonable priceLandscape design constructionLandscape installationsYard designs
kim9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Serenoa Landscaping designed and installed a beautiful, lush, tropical landscape for our renovated beach house! We are so thrilled with the end product and the delivery, installation and cleanup were top notch!

Customer photo from kim's reviewCustomer photo from kim's review
Reasonable priceLandscape installationsCustom landscape design
K2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Andy and Anna put together the most beautiful design, were so patient through HOA approval, and their team went to work quickly and efficiently. I love our new backyard. Thank you, Serenoa team!!!

Landscape design constructionLandscape installationsYard designs
LisaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We recently put in a pool. Frankly, landscaping was not high on the project list. We selected Serenoa based on our pool contractors preferred list. Andy and Anna were great listeners. We needed a complete rework of the sprinkler system in the back and new sod. As long time Floridians we were looking for lovely…

Customer photo from Lisa's review
Landscape installationsCustom landscape design
Cyntia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Working with Andy and his team is an amazing experience. They truly capture all the details of the project and make it look so beautiful at the end. Will recommend 100% to everyone!

Reasonable priceLandscape design constructionLandscape installationsYard designs
Tyler10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Working with Andy and team has been great! Professional, creative, and unique designs. They set the bar very high for quality of plants, trees, and all the preparation that comes before installation.

Great priceLandscape installationsCustom landscape design
JarrodLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The Serenoa team took on my project after I found their work on Instagram even though it was outside their usual work area as I live in coastal central Florida. They travelled down, checked out the site, took measurements and listened to what I was going for in each section of the yard. The landscape delivered was…

Reasonable priceCustom landscape design
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Jenn and her team were excellent and I couldn’t be happier with the results. From start to finish Jenn treated my yard as if it was her own. The whole project, from yard clearing to planting new shrubs, was completed in record time and now I have a beautiful new yard to come home to everyday! I highly recommend…

Reasonable priceLandscape design constructionLandscape installationsCustom landscape design
C.Local Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've worked with a variety of landscape architects over the years at a variety of homes, so I have become very picky. I am happy to report that Serenoa Landscaping is #1! My husband and I were blown away with the whole process from design to installation. The entire team is exceptional. Andy's creativity and…

Backyard landscapingBrick & block workCustom landscape design+ Responsiveness+ Punctuality+ Quality
Nikos4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Andy created a plan that balanced my screening objectives and budget with his unique design aesthetic and impressive plant knowledge.

Custom landscape designLandscape installationsSod installation
Noah13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Andy does an amazing job designing and explaining all work, has fair prices and completes excellent work!

Custom landscape design+ Responsiveness+ Quality+ Professionalism
William3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Serenoa did our entire garden and it is extremely beautiful. Andy’s Design was something you would see in a magazine.

Backyard landscapingCustom landscape designDrainage solutions+ Responsiveness+ Punctuality+ Quality
Matthew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Serenoa is one the best local landscapers I’ve worked with. Their out of the box thinking mixed with their unique design with hardscape really stood out the most to us!! We look forward to growing our landscaping with already planned futures projects.

Custom landscape designLandscape design constructionLandscape installations+ Responsiveness+ Punctuality+ Quality
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I couldn’t wait to finally have the half dead landscaping for our beach house redesigned, and after some research, bidding and careful consideration decided to go with Serenoa Landscape Design. The inspirational project videos on their site show the range of their work and how they collaborate with their clients to…

Backyard landscapingCustom landscape designGarden design+ Responsiveness+ Punctuality+ Quality
Stephanie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Andy and his team just finished a near total overhaul of our front yard in St Augustine. Could not be more pleased with the finished product, it's so beautiful. Andy's design took into account our desire for native plants that are also drought and salt tolerant. The few adjustments we requested were worked into a…

Custom landscape designLandscape installationsSod installation+ Responsiveness+ Punctuality+ Quality
Victoria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We used Andy and his team for a commercial property (medical practice) makeover. Our landscaping was old and tired and we knew it needed to be replaced. Andy presented a plan that would make our grounds Florida fresh featuring many native plants and also ensure a minimum amount of ongoing maintenance. We then worked…

Custom landscape designIrrigation system repair & maintenanceLandscape installations+ Responsiveness+ Punctuality+ Quality
Damien5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The team at Serenoa was amazing. The quality of their work, the friendliness of their crews. I couldn’t be happier with the landscaping job that they did. Our backyard is truly a slice of paradise thanks to Andy and Matt.

Custom landscape design
Hollywood2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We’ve partnered on several projects with Andy and he is as meticulous and detailed as they come to select plants and layout. Absolutely love his ingenuity and consideration for the space and client budget. Look no more and call Andy today!

Custom landscape designLandscape design construction+ Responsiveness+ Quality+ Professionalism
Gary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have collaborated with Andy Turner as a mentor and see a bright future for him.

Custom landscape design+ Professionalism
Dennis8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Andy Turner is the best! At our first meeting we discussed how we wanted to replace the existing “builder grade” landscaping with something much more colorful, tropical, and evocative of Florida. We also expressed our interest in relatively low maintenance and hearty plants that could withstand the occasional cold…

Custom landscape designGrading & reslopingLandscape architecture services+ Responsiveness+ Punctuality+ Quality
Matthew5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Andy is the best! I had a large project for which I needed landscaping. His team was up to the task, he consulted with me in home, his team was professional and helpful, and he was willing to work with a crazy schedule around my pool builder and 2 hurricanes. Thank you!

Backyard landscapingCustom landscape designLandscape installations+ Responsiveness+ Punctuality+ Quality
April9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Andy Turner and the entire team at Serenoa took my lackluster overgrown backyard with a few eyesores and gave me an oasis. They created a custom design for me with just a little input and made changes at my request when I wasn’t sure exactly what I wanted. They worked quickly and tirelessly and followed up to check…

Backyard landscapingCustom landscape designGarden design+ Responsiveness+ Quality+ Professionalism
David8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Andy was patient as we kept changing our price we could afford and plants we wanted, he was gracious and flexible. The final design looks great for our small Venetia cottage home - a really great "Old Florida" native local plants, low maintenance design. Can't wait to see how it looks this spring! It was probably…

Custom landscape designLandscape installationsYard designs+ Responsiveness+ Punctuality+ Quality
NicoleLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Where do we begin?! We cannot say enough about Andy and Serenoa Landscape Design. We approached Andy with an idea of the look and feel we wanted to achieve with our yard (we were pretty much starting from scratch), but we didn't know how to achieve that look. Andy's expertise was evident from the beginning. He took…

Backyard landscapingCustom landscape designLandscape design construction+ Responsiveness+ Punctuality+ Quality
Patricia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Serenoa Landscaping did a wonderful job on our front lawn. Our home is 5 years old and was in need of major landscaping. I did my research on finding a local company that knew our landscape and would add native plants. Andy listen to me and did a wonderful job tweaking his design and using plants we already had. I…

Custom landscape designIrrigation system repair & maintenanceLandscape design construction+ Responsiveness+ Punctuality+ Quality
Storm3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Yard designsGarden designCustom landscape design

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 77%Overpriced 0%Not sure 0%

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