Experts Reviews · Company report
Serenoa Landscape Design logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Serenoa Landscape Design

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 42 landscape designers · 5.0★ from 208 Google reviews

Report card

Percentile vs other landscape designers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Serenoa Landscape Design is better than 99% of landscape designers.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Serenoa Landscape Design is better than 99% of landscape designers.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Serenoa Landscape Design is better than 99% of landscape designers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Serenoa Landscape Design is better than 100% of landscape designers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Serenoa Landscape Design is better than 100% of landscape designers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Serenoa Landscape Design is better than —% of landscape designers.–
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Reviews for your job

Customers hired Serenoa Landscape Design for 8 kinds of job.

Serenoa Landscape Design for landscape design construction

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.38
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Landscape design construction”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 12
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 38 Google reviews tagged “Landscape design construction”

Paul3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service, excellent design, we really enjoyed working with Andy , Jen and there team !

Reasonable priceLandscape design constructionLandscape installationsYard designs
JohnLocal Guide · 101 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

Great job on the project. Final result really adds a lot to he house. Can't wait to see it all fill in over the next year. I would certainly recommend them.

Reasonable priceLandscape design constructionLandscape installations
Amy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We have used Serenoa landscape design twice in the past 4 years. The first time they redid our whole backyard after we put in our pool. Andy was patient and flexible, and really listened to what I wanted/needed. It was a big job but they were able to give us the privacy we wanted with the right plants and now we…

Landscape design constructionLandscape installationsCustom landscape design
ShannanLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Love these guys! From the design team through scheduling and installation, everything was on time and professional. They are very responsive to any and all concerns. Pricing was as quoted with no hidden extras. It was great doing business with them, and I will use them again!

Reasonable priceLandscape design constructionLandscape installationsCustom landscape design
Andy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Absolutely fantastic experience! Jenn's project managament was outstadning. She was extremely professional, great to work with, creative and very hands on. I would recomeemdn her and Serenoa in heartbeat! Love my yard!!

Landscape design constructionLandscape installationsYard designs
tracey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Serenoa did a fantastic job on our landscape. Andy Turners designs are more than just plants he brings a unique design that gives your home personality. Everything was done in a timely manner and his crew were friendly, courteous and easy to get along with. It was a great experience overall and we wouldn't use any other company for our landscape needs.

Reasonable priceLandscape design constructionLandscape installationsYard designs
Kelly7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Andy and his team were amazing! Andy is very knowledgeable about what plants work best depending on the location and his carefully crafted design really gave our front yard the tropical oasis transformation we were hoping for! The installation team was very kind, professional, and accommodating to make sure…

Reasonable priceLandscape design constructionLandscape installationsYard designs
K2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Andy and Anna put together the most beautiful design, were so patient through HOA approval, and their team went to work quickly and efficiently. I love our new backyard. Thank you, Serenoa team!!!

Landscape design constructionLandscape installationsYard designs
Linda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Listened to my vision and delivered Professional and prompt Highly recommend Actually went above and beyond my expectations

Great priceLandscape design constructionLandscape installationsYard designs
D2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We have been working with Serenoa Landscape design for a couple of years. Their attention to detail and professionalism is just a couple of things that set them apart.

Great priceLandscape design construction
Cyntia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Working with Andy and his team is an amazing experience. They truly capture all the details of the project and make it look so beautiful at the end. Will recommend 100% to everyone!

Reasonable priceLandscape design constructionLandscape installationsYard designs
Don4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Andy and his great crew did a fantastic job with the highest quality plants. Our freeze damaged landscape was transformed. First rate work!

Reasonable priceLandscape design constructionLandscape installationsYard designs
Peter7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Seriously, if you're on the fence about Serenoa — just hire them. We are so happy we did. We wanted a yard that basically takes care of itself and looks like it belongs with the Mediterranean vibe of our neighborhood. Serenoa nailed it. They put in mature olive trees, bougainvillea, fast-growing privacy vines, did…

Reasonable priceLandscape design constructionLandscape installationsYard designs
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Andy is wonderful, he was very accommodating and knowledgeable on northeast Florida plants. Highly recommend him for anyone looking to get landscaping done.

Great priceLandscape design construction
TimLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Andy and his crew were outstanding from the first meeting. He shared his insights and vision with clear explanation of his plan. Most importantly, he listened to what we wanted and made sure our vision matched with his expertise would make a landscape that would stand the test of time! We highly recommend Serena Landscape Design!

Reasonable priceLandscape design constructionLandscape installationsYard designs
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Jenn and her team were excellent and I couldn’t be happier with the results. From start to finish Jenn treated my yard as if it was her own. The whole project, from yard clearing to planting new shrubs, was completed in record time and now I have a beautiful new yard to come home to everyday! I highly recommend…

Reasonable priceLandscape design constructionLandscape installationsCustom landscape design
Lisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jen and Andy did an amazing job from concept to completion!!! They were great to work with and transformed our entire yard front and back from outdated and overgrown to fresh and inviting! We loved working with them!

Great priceLandscape design constructionLandscape installations
Gretchen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Andy and the team did a great job on our entire landscape design including new paver driveway!

Landscape design constructionLandscape installationsYard designs
Nancy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Woking with Andy, Owner and designer, was a pleasure. He has great creativity and vision and also listened to what we wanted. He truly wants his clients to be happy, and takes pride in his work. When a few plants did not make it, he was great to come and replace. It was fun to incorporate plants that are native, and we are loving our new yard!

Customer photo from Nancy's reviewCustomer photo from Nancy's review
Reasonable priceLandscape design constructionLandscape installations
C.Local Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've worked with a variety of landscape architects over the years at a variety of homes, so I have become very picky. I am happy to report that Serenoa Landscaping is #1! My husband and I were blown away with the whole process from design to installation. The entire team is exceptional. Andy's creativity and…

Backyard landscapingBrick & block workCustom landscape design+ Responsiveness+ Punctuality+ Quality
Jo10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Design, installation, completion, budget minded; the whole project could not have been more rewarding. Have a beautiful landscaped garden which is envy of the neighborhood! Big thanks to all professionals that worked so very hard to make this project so beautifully successful!

Irrigation system repair & maintenanceLandscape design constructionLandscape installations+ Responsiveness+ Punctuality+ Quality
Bob5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Andy does a great job and his creative talents always shine through. You can tell he is driven by passion in all that he does. His plant choices are always interesting and beautiful. He has always been honorable in all the dealings I have ever had with him.

Garden decoratingGarden designGarden landscaping+ Responsiveness+ Punctuality+ Quality
Paul9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional, experienced designer with excellent customer service!

Landscape design construction
William3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Serenoa did our entire garden and it is extremely beautiful. Andy’s Design was something you would see in a magazine.

Backyard landscapingCustom landscape designDrainage solutions+ Responsiveness+ Punctuality+ Quality
Kent4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

As a lawn maintenance professional, it is always nice to have yards with great curb appeal. Over the past year I have had the privilege of maintaining a few yards that Andy has transformed with his unique designs. They are always well thought out and I enjoy seeing each one, each time I am there. If you are wanting…

Landscape design constructionLandscape installations+ Quality+ Professionalism+ Value
Astin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

In every industry, there are a handful of people who truly stand out as the experts in their field. When it comes to landscape design, Andy at Serenoa, is that guy. He will listen to you and come up with a perfect plan for your space. He will utilize beautiful plants, and you will be most impressed with the outcome.…

Landscape design construction
WavyDavyLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had the pleasure of working with Andy on several projects in the Jax area. Andy and his team are always professional and great to work with. If you’re looking for a great looking design and want to work with a down to earth designer he’s your guy.

Landscape design construction+ Responsiveness+ Quality+ Professionalism
Matthew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Serenoa is one the best local landscapers I’ve worked with. Their out of the box thinking mixed with their unique design with hardscape really stood out the most to us!! We look forward to growing our landscaping with already planned futures projects.

Custom landscape designLandscape design constructionLandscape installations+ Responsiveness+ Punctuality+ Quality
Iam.5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have had the pleasure of working with Andy and I couldn't be more thrilled with the results. From the very beginning, his professionalism, creativity, and passion for his craft were evident. He took the time to understand my vision and requirements and we turned it into something truly magnificent. I highly recommend.

Landscape design construction+ Responsiveness+ Punctuality+ Quality
Stephanie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Andy and his team were so helpful and professional. Amazing ideas and we are so happy with the transformation of our yard. Would 100% recommend this company!

Landscape design constructionLandscape installations+ Responsiveness+ Punctuality+ Quality
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I couldn’t wait to finally have the half dead landscaping for our beach house redesigned, and after some research, bidding and careful consideration decided to go with Serenoa Landscape Design. The inspirational project videos on their site show the range of their work and how they collaborate with their clients to…

Backyard landscapingCustom landscape designGarden design+ Responsiveness+ Punctuality+ Quality
Heather4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have nothing but good things to say about Andy and his team. They are all very professional and beyond polite. Andy created a perfect design/landscape for our basic boring yard. He turned our property into a lush tropical oasis. Would recommend to anyone and everyone! Wish I had “before” pics to show just how amazing it is.

Irrigation system repair & maintenanceLandscape design constructionLandscape installations+ Responsiveness+ Punctuality+ Quality
EdwardLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Simply put, my internet research paid off! I found Andy and Serenoa Landscape Design. Andy is truly talented at listening to his clients and exceeding their expectations. We wanted to emphasize native plants and Andy nailed it. We were thrilled with the whole process. He really knew his craft. And the team members…

Landscape design construction+ Responsiveness+ Punctuality+ Quality
Hollywood2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We’ve partnered on several projects with Andy and he is as meticulous and detailed as they come to select plants and layout. Absolutely love his ingenuity and consideration for the space and client budget. Look no more and call Andy today!

Custom landscape designLandscape design construction+ Responsiveness+ Quality+ Professionalism
Dennis8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Andy Turner is the best! At our first meeting we discussed how we wanted to replace the existing “builder grade” landscaping with something much more colorful, tropical, and evocative of Florida. We also expressed our interest in relatively low maintenance and hearty plants that could withstand the occasional cold…

Custom landscape designGrading & reslopingLandscape architecture services+ Responsiveness+ Punctuality+ Quality
NicoleLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Where do we begin?! We cannot say enough about Andy and Serenoa Landscape Design. We approached Andy with an idea of the look and feel we wanted to achieve with our yard (we were pretty much starting from scratch), but we didn't know how to achieve that look. Andy's expertise was evident from the beginning. He took…

Backyard landscapingCustom landscape designLandscape design construction+ Responsiveness+ Punctuality+ Quality
Patricia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Serenoa Landscaping did a wonderful job on our front lawn. Our home is 5 years old and was in need of major landscaping. I did my research on finding a local company that knew our landscape and would add native plants. Andy listen to me and did a wonderful job tweaking his design and using plants we already had. I…

Custom landscape designIrrigation system repair & maintenanceLandscape design construction+ Responsiveness+ Punctuality+ Quality
Bev1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Reasonable priceLandscape design constructionLandscape installations

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 77%Overpriced 0%Not sure 0%

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