Experts Reviews · Company report
Serenoa Landscape Design logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Serenoa Landscape Design

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 42 landscape designers · 5.0★ from 208 Google reviews

Report card

Percentile vs other landscape designers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Serenoa Landscape Design is better than 99% of landscape designers.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Serenoa Landscape Design is better than 99% of landscape designers.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Serenoa Landscape Design is better than 99% of landscape designers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Serenoa Landscape Design is better than 100% of landscape designers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Serenoa Landscape Design is better than 100% of landscape designers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Serenoa Landscape Design is better than —% of landscape designers.–
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Reviews for your job

Customers hired Serenoa Landscape Design for 8 kinds of job.

Serenoa Landscape Design for landscape installations

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.41
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Landscape installations”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 24
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 41 Google reviews tagged “Landscape installations” · showing 20

Paul3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service, excellent design, we really enjoyed working with Andy , Jen and there team !

Reasonable priceLandscape design constructionLandscape installationsYard designs
JohnLocal Guide · 101 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

Great job on the project. Final result really adds a lot to he house. Can't wait to see it all fill in over the next year. I would certainly recommend them.

Reasonable priceLandscape design constructionLandscape installations
Amy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We have used Serenoa landscape design twice in the past 4 years. The first time they redid our whole backyard after we put in our pool. Andy was patient and flexible, and really listened to what I wanted/needed. It was a big job but they were able to give us the privacy we wanted with the right plants and now we…

Landscape design constructionLandscape installationsCustom landscape design
ShannanLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Love these guys! From the design team through scheduling and installation, everything was on time and professional. They are very responsive to any and all concerns. Pricing was as quoted with no hidden extras. It was great doing business with them, and I will use them again!

Reasonable priceLandscape design constructionLandscape installationsCustom landscape design
Andy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Absolutely fantastic experience! Jenn's project managament was outstadning. She was extremely professional, great to work with, creative and very hands on. I would recomeemdn her and Serenoa in heartbeat! Love my yard!!

Landscape design constructionLandscape installationsYard designs
tracey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Serenoa did a fantastic job on our landscape. Andy Turners designs are more than just plants he brings a unique design that gives your home personality. Everything was done in a timely manner and his crew were friendly, courteous and easy to get along with. It was a great experience overall and we wouldn't use any other company for our landscape needs.

Reasonable priceLandscape design constructionLandscape installationsYard designs
Cheryl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The plants are beautiful and substantial! The work crew comes to work and is very respectful of current conditions. The design and installation made my place finally look fabulous! The staff is awesome! Highly recommend Serenoa.

Reasonable priceLandscape installationsYard designs
Kelly7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Andy and his team were amazing! Andy is very knowledgeable about what plants work best depending on the location and his carefully crafted design really gave our front yard the tropical oasis transformation we were hoping for! The installation team was very kind, professional, and accommodating to make sure…

Reasonable priceLandscape design constructionLandscape installationsYard designs
christopheLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The entire process with Andy and Serenoa Landscape Design was fantastic. The design process was involved and it felt like they listened to what we wanted and came up with a plan to match. The installation process was fantastic and easy, the crew cleaned up after themselves every day before leaving. Throughout the…

Reasonable priceLandscape installationsYard designsGarden landscaping
kim9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Serenoa Landscaping designed and installed a beautiful, lush, tropical landscape for our renovated beach house! We are so thrilled with the end product and the delivery, installation and cleanup were top notch!

Customer photo from kim's reviewCustomer photo from kim's review
Reasonable priceLandscape installationsCustom landscape design
K2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Andy and Anna put together the most beautiful design, were so patient through HOA approval, and their team went to work quickly and efficiently. I love our new backyard. Thank you, Serenoa team!!!

Landscape design constructionLandscape installationsYard designs
Linda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Listened to my vision and delivered Professional and prompt Highly recommend Actually went above and beyond my expectations

Great priceLandscape design constructionLandscape installationsYard designs
LisaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We recently put in a pool. Frankly, landscaping was not high on the project list. We selected Serenoa based on our pool contractors preferred list. Andy and Anna were great listeners. We needed a complete rework of the sprinkler system in the back and new sod. As long time Floridians we were looking for lovely…

Customer photo from Lisa's review
Landscape installationsCustom landscape design
Cyntia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Working with Andy and his team is an amazing experience. They truly capture all the details of the project and make it look so beautiful at the end. Will recommend 100% to everyone!

Reasonable priceLandscape design constructionLandscape installationsYard designs
Don4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Andy and his great crew did a fantastic job with the highest quality plants. Our freeze damaged landscape was transformed. First rate work!

Reasonable priceLandscape design constructionLandscape installationsYard designs
Peter7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Seriously, if you're on the fence about Serenoa — just hire them. We are so happy we did. We wanted a yard that basically takes care of itself and looks like it belongs with the Mediterranean vibe of our neighborhood. Serenoa nailed it. They put in mature olive trees, bougainvillea, fast-growing privacy vines, did…

Reasonable priceLandscape design constructionLandscape installationsYard designs
Tyler10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Working with Andy and team has been great! Professional, creative, and unique designs. They set the bar very high for quality of plants, trees, and all the preparation that comes before installation.

Great priceLandscape installationsCustom landscape design
Green20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Andy and his team take a true design-focused approach, creating landscapes that feel intentional, balanced, and built to last—not just installed for the moment. What impressed me most is their attention to long-term success. Andy is professional and genuinely cares about the outcome. He takes the time to understand…

Landscape installations
TimLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Andy and his crew were outstanding from the first meeting. He shared his insights and vision with clear explanation of his plan. Most importantly, he listened to what we wanted and made sure our vision matched with his expertise would make a landscape that would stand the test of time! We highly recommend Serena Landscape Design!

Reasonable priceLandscape design constructionLandscape installationsYard designs
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Jenn and her team were excellent and I couldn’t be happier with the results. From start to finish Jenn treated my yard as if it was her own. The whole project, from yard clearing to planting new shrubs, was completed in record time and now I have a beautiful new yard to come home to everyday! I highly recommend…

Reasonable priceLandscape design constructionLandscape installationsCustom landscape design

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 77%Overpriced 0%Not sure 0%

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