Experts Reviews · Company report
Serenoa Landscape Design logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Serenoa Landscape Design

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 42 landscape designers · 5.0★ from 208 Google reviews

Report card

Percentile vs other landscape designers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Serenoa Landscape Design is better than 99% of landscape designers.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Serenoa Landscape Design is better than 99% of landscape designers.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Serenoa Landscape Design is better than 99% of landscape designers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Serenoa Landscape Design is better than 100% of landscape designers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Serenoa Landscape Design is better than 100% of landscape designers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Serenoa Landscape Design is better than —% of landscape designers.–
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Reviews for your job

Customers hired Serenoa Landscape Design for 8 kinds of job.

Serenoa Landscape Design for yard designs

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Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “Yard designs”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 24 Google reviews tagged “Yard designs” · showing 20

Paul3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service, excellent design, we really enjoyed working with Andy , Jen and there team !

Reasonable priceLandscape design constructionLandscape installationsYard designs
Andy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Absolutely fantastic experience! Jenn's project managament was outstadning. She was extremely professional, great to work with, creative and very hands on. I would recomeemdn her and Serenoa in heartbeat! Love my yard!!

Landscape design constructionLandscape installationsYard designs
tracey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Serenoa did a fantastic job on our landscape. Andy Turners designs are more than just plants he brings a unique design that gives your home personality. Everything was done in a timely manner and his crew were friendly, courteous and easy to get along with. It was a great experience overall and we wouldn't use any other company for our landscape needs.

Reasonable priceLandscape design constructionLandscape installationsYard designs
Cheryl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The plants are beautiful and substantial! The work crew comes to work and is very respectful of current conditions. The design and installation made my place finally look fabulous! The staff is awesome! Highly recommend Serenoa.

Reasonable priceLandscape installationsYard designs
Kelly7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Andy and his team were amazing! Andy is very knowledgeable about what plants work best depending on the location and his carefully crafted design really gave our front yard the tropical oasis transformation we were hoping for! The installation team was very kind, professional, and accommodating to make sure…

Reasonable priceLandscape design constructionLandscape installationsYard designs
christopheLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The entire process with Andy and Serenoa Landscape Design was fantastic. The design process was involved and it felt like they listened to what we wanted and came up with a plan to match. The installation process was fantastic and easy, the crew cleaned up after themselves every day before leaving. Throughout the…

Reasonable priceLandscape installationsYard designsGarden landscaping
K2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Andy and Anna put together the most beautiful design, were so patient through HOA approval, and their team went to work quickly and efficiently. I love our new backyard. Thank you, Serenoa team!!!

Landscape design constructionLandscape installationsYard designs
Linda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Listened to my vision and delivered Professional and prompt Highly recommend Actually went above and beyond my expectations

Great priceLandscape design constructionLandscape installationsYard designs
Cyntia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Working with Andy and his team is an amazing experience. They truly capture all the details of the project and make it look so beautiful at the end. Will recommend 100% to everyone!

Reasonable priceLandscape design constructionLandscape installationsYard designs
Don4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Andy and his great crew did a fantastic job with the highest quality plants. Our freeze damaged landscape was transformed. First rate work!

Reasonable priceLandscape design constructionLandscape installationsYard designs
Peter7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Seriously, if you're on the fence about Serenoa — just hire them. We are so happy we did. We wanted a yard that basically takes care of itself and looks like it belongs with the Mediterranean vibe of our neighborhood. Serenoa nailed it. They put in mature olive trees, bougainvillea, fast-growing privacy vines, did…

Reasonable priceLandscape design constructionLandscape installationsYard designs
TimLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Andy and his crew were outstanding from the first meeting. He shared his insights and vision with clear explanation of his plan. Most importantly, he listened to what we wanted and made sure our vision matched with his expertise would make a landscape that would stand the test of time! We highly recommend Serena Landscape Design!

Reasonable priceLandscape design constructionLandscape installationsYard designs
Gretchen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Andy and the team did a great job on our entire landscape design including new paver driveway!

Landscape design constructionLandscape installationsYard designs
C.Local Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've worked with a variety of landscape architects over the years at a variety of homes, so I have become very picky. I am happy to report that Serenoa Landscaping is #1! My husband and I were blown away with the whole process from design to installation. The entire team is exceptional. Andy's creativity and…

Backyard landscapingBrick & block workCustom landscape design+ Responsiveness+ Punctuality+ Quality
Jo10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Design, installation, completion, budget minded; the whole project could not have been more rewarding. Have a beautiful landscaped garden which is envy of the neighborhood! Big thanks to all professionals that worked so very hard to make this project so beautifully successful!

Irrigation system repair & maintenanceLandscape design constructionLandscape installations+ Responsiveness+ Punctuality+ Quality
Bob5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Andy does a great job and his creative talents always shine through. You can tell he is driven by passion in all that he does. His plant choices are always interesting and beautiful. He has always been honorable in all the dealings I have ever had with him.

Garden decoratingGarden designGarden landscaping+ Responsiveness+ Punctuality+ Quality
William3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Serenoa did our entire garden and it is extremely beautiful. Andy’s Design was something you would see in a magazine.

Backyard landscapingCustom landscape designDrainage solutions+ Responsiveness+ Punctuality+ Quality
Matthew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Serenoa is one the best local landscapers I’ve worked with. Their out of the box thinking mixed with their unique design with hardscape really stood out the most to us!! We look forward to growing our landscaping with already planned futures projects.

Custom landscape designLandscape design constructionLandscape installations+ Responsiveness+ Punctuality+ Quality
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I couldn’t wait to finally have the half dead landscaping for our beach house redesigned, and after some research, bidding and careful consideration decided to go with Serenoa Landscape Design. The inspirational project videos on their site show the range of their work and how they collaborate with their clients to…

Backyard landscapingCustom landscape designGarden design+ Responsiveness+ Punctuality+ Quality
Dennis8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Andy Turner is the best! At our first meeting we discussed how we wanted to replace the existing “builder grade” landscaping with something much more colorful, tropical, and evocative of Florida. We also expressed our interest in relatively low maintenance and hearty plants that could withstand the occasional cold…

Custom landscape designGrading & reslopingLandscape architecture services+ Responsiveness+ Punctuality+ Quality

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 77%Overpriced 0%Not sure 0%

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