How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%99+14Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORESergio's Pest Control
Novi, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 141 pest control services · 5.0★ from 631 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.
Reviews for your job
Customers hired Sergio's Pest Control for 8 kinds of job.
Sergio's Pest Control for bug & insect extermination
Clear ✕All 42 Google reviews tagged “Bug & insect extermination”
Stephanie in the office is always great to call and talk to. She tries to get things taken care of right away. Jake, when he comes out, is always professional and friendly and does everything he can to try and help get things taken care of. I appreciate all of their service
I have been using Sergio’s for years. They are friendly, respectful of my time and thorough. I use them for exterior bug extermination and to eliminate wasps nest on our property. Recently, Jacob was out to do an exterior treatment and he did a great job! He was friendly, arrived on time and treated all the nooks…
Sergio's always answers the phone, is able to quickly schedule, and is thorough in their work from scheduling to invoicing. The level of detail and knowledge is excellent and they are effective at resolving pest issues.
Kurt from Sergio’s always provides outstanding customer service.
Have used for several years and service has always been timely, polite, effective and all our questions answered. Highly recommended.
Brian is very personable, and spends the time to ensure the job is done well.
Jacob was very knowledgeable, informative, and honest. I had a small ant problem and he knew what needed to be done to resolve it. He was honest enough in telling me that the outside of my home did not need to be treated. I highly recommend giving them call.
Brian does a great job. Very thorough and speaks with the homeowner. Also, very personable.
As someone in contractor management, I cannot say enough good things about Kurt’s professionalism, speed and effectiveness. He came out same day and took care of the problem. Like he said, I too hope he doesn’t have to come back to my house since they took care of the issue but I will happily only give this company…
Great service. Showed up exactly on time. No up sale. No pressure. Kurt is the kind of employee every business should have.
Adam did a great job, even took care not to disturb a newly created ducks nest.
Kurt was great as always. Very timely and thorough and he always explains things very well.
We’ve been using Sergio‘s for years. Always excellent service.
Jacob is a true credit to the company—as is everyone I’ve ever dealt-with at Sergio’s. My questions are always answered. Whether it is over the phone or in person, Sergio’s and Jacob are always kind, professional, and most importantly helpful. Thank You, Sergio’s. Thank You, Jacob.
Tommy is always friendly and personable. He also provides his customers quality service on behalf of Sergio’s.
Tommy was so great! We had a terrible infestation and he came right away. Besides being the nicest guy, he really knows his stuff! I got a very thorough explanation and he did a very thorough job of discovering the issue. I wish I could give him more stars. Thanks Sergio's and thanks Tommy.
Always very pleasant, friendly and knowledgeable thank you
Sergio’s has literally the nicest people working for them. They are a pleasure to deal with.
Kurt is the best!!!! Always on time and professional. Service is Excellent
Tommy is always friendly and professional. It’s why I always use Sergio’s
Updating to reiterate what I’ve already said below: Reaching out to Sergios back in 2024 was the best quality of life decision I have made for my home. Kurt always finds a way to go above and beyond with every visit. The money spent quarterly brings such peace of mind, that I wish I would have made the call sooner.…
This service is excellent
Great service! They got rid of our ant problem and the preventative service keeps us bug free. Kurt is knowledgeable and friendly. Highly recommend.
great job, as always.
Jacob is always friendly and asks if we are having concerns with bugs. He is on time and efficient.
Tony is the best !!!! He’s been serving our pest control needs for 25 years plus !!!
Kurt is great. Always timely, always friendly.
Tommy, is the best exterminator at Sergios, he is always kind, friendly and extremely knowledgeable about insect control 💯💯‼️
Dion is great. Excellent conversationalist. He's like part of the family.
Our family has used this company for my entire life — which says everything. They are now in their third generation of ownership, and Dion embodies that continuity: smart, reliable, honest, and deeply professional. In an industry where trust really matters, they have always earned ours. They show up when they say…
Tommy has been coming to our homes for many years. He is a great guy and always does a great job. And he has a lot of interesting knowledge about the insects I ask about.
Dion is the best! If there is ever an issue, he's on it and he will come again if need be! His office staff are very accommodating and nice too! Great company!
We used to have pavement ants in the winter and since using Sergio’s, we hardly see any at all anymore! Huge improvement. They also have good customer service and are always timely.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Home inspection | 81 | $71–$186 |
| General pest inspection | 69 | $63–$136 |
| Hornet & wasp extermination | 66 | $106–$282 |
| Bug & insect extermination | 42 | $66–$146 |
| Ant extermination | 39 | $91–$282 |
| Spider extermination | 28 | $73–$168 |
| Rodent extermination | 18 | $103–$371 |
| Bee extermination | 12 | $196–$426 |