Experts Reviews · Company report
Sergio's Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%99+14Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Sergio's Pest Control

Novi, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 141 pest control services · 5.0★ from 631 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sergio's Pest Control is better than 97% of pest control services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sergio's Pest Control is better than 97% of pest control services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sergio's Pest Control is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sergio's Pest Control is better than 99% of pest control services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sergio's Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sergio's Pest Control is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Sergio's Pest Control for 8 kinds of job.

Sergio's Pest Control for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.70
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$136
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 111
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 70 Google reviews tagged “General pest inspection” · showing 40

LaurieLocal Guide · 125 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

I have been a Sergio customer for many years and happy to say I rarely ever see even a spider in my house. Their services are professional and when they come to my home they are always polite and efficient. I switched several years ago from a large national firm and appreciate the attentive services I get from…

Great priceGeneral pest inspection
VickiLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Jacob is always on time, very personable, and, he takes the time to answer any questions we may have. He's the best!

Paid $140–160Great priceGeneral pest inspection
gail2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

We have used Sergio for over 40 years. Great service with fantastic staff. Always accommodating to schedule changes and prompt arrival!

Paid $140–160Great priceHome inspectionGeneral pest inspectionAnt extermination
michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

We’ve used Sergio’s Pest Control for approximately 10 years. They are unfailingly prompt, professional, helpful. I highly recommend them.

Reasonable priceSpider exterminationGeneral pest inspectionAnt extermination+ Responsiveness+ Punctuality+ Quality
Ricca11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Yellow jackets in two areas I thought there was only one but Jacob saw them coming out from a high area. He had a ladder and completed both areas. Also sprayed around the outside areas. He was right on time, wore shoe covers and was very professional. I will call again.

Paid $200+Reasonable priceGeneral pest inspection
TMAN10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Have used for several years and service has always been timely, polite, effective and all our questions answered. Highly recommended.

Great priceHome inspectionHornet & wasp exterminationGeneral pest inspection
Jerry11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

He's the best!

Great priceHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Carolyn9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We have used Sergio’s pest control for over 20 years. They are always on time, inform us of any problems and handle them immediately. Highly recommend!

Reasonable priceGeneral pest inspection
LeonardLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Long-time customer. Excellent!, Recommend without hesitation.

Paid $200+Reasonable priceGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
DetroitLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

They communicate well and show up on time. They’ve always done a great job.

Reasonable priceGeneral pest inspection
ryan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Tommy was knowledgeable and efficient

Great priceHome inspectionGeneral pest inspection
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service. Showed up exactly on time. No up sale. No pressure. Kurt is the kind of employee every business should have.

Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
Edee8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jacob does a great job. He is timely, and thorough and gives good advice when I need it. He is a terrific representative for your company.

Paid $60–80Reasonable priceGeneral pest inspectionService not listed
Lisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Adam and Brian are always terrific. They are very friendly and personable and do a great job.

Reasonable priceGeneral pest inspection
Kelley6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Love Sergio’s. And Tommy is the best. So knowledgeable about all the bugs and insects. We always learn things. Very personable which is important for someone doing this service.

Reasonable priceGeneral pest inspectionAnt extermination
rjm10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jacob is a true credit to the company—as is everyone I’ve ever dealt-with at Sergio’s. My questions are always answered. Whether it is over the phone or in person, Sergio’s and Jacob are always kind, professional, and most importantly helpful. Thank You, Sergio’s. Thank You, Jacob.

Great priceGeneral pest inspectionBug & insect exterminationAnt extermination
LarisaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jacob services my home quarterly and he does a phenomenal job. He is engaging, professional and always on time.

Paid $200+Reasonable priceGeneral pest inspection
GoogleLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Highly recommend Sergio's! Tommy is our favorite tech! Knowledgeable, kind, a wonderful human!

Reasonable priceHome inspectionGeneral pest inspection
Debbie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Sergio’s has literally the nicest people working for them. They are a pleasure to deal with.

General pest inspectionBug & insect extermination
JonathanLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Brian was prompt and very friendly.

Reasonable priceHome inspectionGeneral pest inspection
ShellyLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Adam was on time and professional. He had a few suggestions for us regarding spring time insects. I would recommend Adam and Sergio's Pest Control.

General pest inspection
Pat5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

This service is excellent

Paid $100–120Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Jeffrey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Tommy is the absolute best and deserves accolades

Paid $100–120Reasonable priceGeneral pest inspection
RobertLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great service! They got rid of our ant problem and the preventative service keeps us bug free. Kurt is knowledgeable and friendly. Highly recommend.

Paid $120–140Reasonable priceGeneral pest inspectionBug & insect extermination
Leslie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Always so professional, friendly, & efficient.

Not sureHome inspectionGeneral pest inspection
Thomas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Quite simply, Sergio's is the best! Jacob has been coming to our house for years, and he is always thorough, knowledgeable and pleasant! Now that we have gotten into a schedule of routine visits, we no longer have any pest problems at all -- A #1!!!!

Not sureHornet & wasp exterminationSpider exterminationGeneral pest inspection
JaniceLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Adam was very pleasant and thorough- good tips for keeping mice away!

General pest inspection
Daniella10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

They were helpful, professional, honest and thorough. Thank you!!!

General pest inspection
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Jacob is so nice and efficient, would highly recommend him and Sergio’s

General pest inspection
Laurie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Outstanding service! Adam went above and beyond. He was thorough and explained everything clearly. I really appreciate his effort.

Reasonable priceGeneral pest inspection
Kari2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Our family has used this company for my entire life — which says everything. They are now in their third generation of ownership, and Dion embodies that continuity: smart, reliable, honest, and deeply professional. In an industry where trust really matters, they have always earned ours. They show up when they say…

Paid $120–140Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
KLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Have been with Sergio's over 20 years, and always prompt, professional, and friendly service. Staff is very knowledgeable.

General pest inspection
SandyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I have been a Sergio's customer for over 30 years. Sergio's provides excellent service and is a very good value. The technicians are respectful, thorough and always on time! I highly recommend Sergio's! Special thanks to Brian, who is terrifice!

Home inspectionGeneral pest inspectionAnt extermination+ Responsiveness+ Punctuality+ Quality
CoreneLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Jacob was friendly and considerate, but I would expect nothing less from your company!

General pest inspection
MichaelLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

On time. Used for over 40 years. Techs very friendly

General pest inspection
GeorgeannLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Brian is amazing. Friendly, courteous, always asks if there has been any problems or unwanted pests. Just a pleasure to have such a great service provider!

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Nick6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dion is always incredibly helpful with even the smallest and silly questions. I would happily recommend Sergio’s to any one who may need it.

Great priceHome inspectionHornet & wasp exterminationRodent extermination
Carole9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Dion is the best! If there is ever an issue, he's on it and he will come again if need be! His office staff are very accommodating and nice too! Great company!

Ant exterminationBug & insect exterminationGeneral pest inspection
Annette8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We have used Sergio's for over 30 years. They are always easy to work with in scheduling appointments and they are pleasant and get the job done. I have never had anything to complain about in the over 30 years we have used them. I am not a fan of bugs and they make sure that is never a problem.

General pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Diane3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Very pleased with timeliness of initial appointment, quality of work, & customer service.

Flea & mite exterminationGeneral pest inspection+ Quality+ Professionalism

Show more general pest inspection reviews (30 more) →

Price

$159+24% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 67%Overpriced 1%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection81$71–$186
General pest inspection69$63–$136
Hornet & wasp extermination66$106–$282
Bug & insect extermination42$66–$146
Ant extermination39$91–$282
Spider extermination28$73–$168
Rodent extermination18$103–$371
Bee extermination12$196–$426

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