How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%99+14Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORESergio's Pest Control
Novi, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 141 pest control services · 5.0★ from 631 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.
Reviews for your job
Customers hired Sergio's Pest Control for 8 kinds of job.
Sergio's Pest Control for general pest inspection
Clear ✕All 70 Google reviews tagged “General pest inspection” · showing 60
I have been a Sergio customer for many years and happy to say I rarely ever see even a spider in my house. Their services are professional and when they come to my home they are always polite and efficient. I switched several years ago from a large national firm and appreciate the attentive services I get from…
Jacob is always on time, very personable, and, he takes the time to answer any questions we may have. He's the best!
We have used Sergio for over 40 years. Great service with fantastic staff. Always accommodating to schedule changes and prompt arrival!
We’ve used Sergio’s Pest Control for approximately 10 years. They are unfailingly prompt, professional, helpful. I highly recommend them.
Yellow jackets in two areas I thought there was only one but Jacob saw them coming out from a high area. He had a ladder and completed both areas. Also sprayed around the outside areas. He was right on time, wore shoe covers and was very professional. I will call again.
Have used for several years and service has always been timely, polite, effective and all our questions answered. Highly recommended.
He's the best!
We have used Sergio’s pest control for over 20 years. They are always on time, inform us of any problems and handle them immediately. Highly recommend!
Long-time customer. Excellent!, Recommend without hesitation.
They communicate well and show up on time. They’ve always done a great job.
Tommy was knowledgeable and efficient
Great service. Showed up exactly on time. No up sale. No pressure. Kurt is the kind of employee every business should have.
Jacob does a great job. He is timely, and thorough and gives good advice when I need it. He is a terrific representative for your company.
Adam and Brian are always terrific. They are very friendly and personable and do a great job.
Love Sergio’s. And Tommy is the best. So knowledgeable about all the bugs and insects. We always learn things. Very personable which is important for someone doing this service.
Jacob is a true credit to the company—as is everyone I’ve ever dealt-with at Sergio’s. My questions are always answered. Whether it is over the phone or in person, Sergio’s and Jacob are always kind, professional, and most importantly helpful. Thank You, Sergio’s. Thank You, Jacob.
Jacob services my home quarterly and he does a phenomenal job. He is engaging, professional and always on time.
Highly recommend Sergio's! Tommy is our favorite tech! Knowledgeable, kind, a wonderful human!
Sergio’s has literally the nicest people working for them. They are a pleasure to deal with.
Brian was prompt and very friendly.
Adam was on time and professional. He had a few suggestions for us regarding spring time insects. I would recommend Adam and Sergio's Pest Control.
This service is excellent
Tommy is the absolute best and deserves accolades
Great service! They got rid of our ant problem and the preventative service keeps us bug free. Kurt is knowledgeable and friendly. Highly recommend.
Always so professional, friendly, & efficient.
Quite simply, Sergio's is the best! Jacob has been coming to our house for years, and he is always thorough, knowledgeable and pleasant! Now that we have gotten into a schedule of routine visits, we no longer have any pest problems at all -- A #1!!!!
Adam was very pleasant and thorough- good tips for keeping mice away!
They were helpful, professional, honest and thorough. Thank you!!!
Jacob is so nice and efficient, would highly recommend him and Sergio’s
Outstanding service! Adam went above and beyond. He was thorough and explained everything clearly. I really appreciate his effort.
Our family has used this company for my entire life — which says everything. They are now in their third generation of ownership, and Dion embodies that continuity: smart, reliable, honest, and deeply professional. In an industry where trust really matters, they have always earned ours. They show up when they say…
Have been with Sergio's over 20 years, and always prompt, professional, and friendly service. Staff is very knowledgeable.
I have been a Sergio's customer for over 30 years. Sergio's provides excellent service and is a very good value. The technicians are respectful, thorough and always on time! I highly recommend Sergio's! Special thanks to Brian, who is terrifice!
Jacob was friendly and considerate, but I would expect nothing less from your company!
On time. Used for over 40 years. Techs very friendly
Brian is amazing. Friendly, courteous, always asks if there has been any problems or unwanted pests. Just a pleasure to have such a great service provider!
Dion is always incredibly helpful with even the smallest and silly questions. I would happily recommend Sergio’s to any one who may need it.
Dion is the best! If there is ever an issue, he's on it and he will come again if need be! His office staff are very accommodating and nice too! Great company!
We have used Sergio's for over 30 years. They are always easy to work with in scheduling appointments and they are pleasant and get the job done. I have never had anything to complain about in the over 30 years we have used them. I am not a fan of bugs and they make sure that is never a problem.
Very pleased with timeliness of initial appointment, quality of work, & customer service.
We have used Sergio’s for over 45 years in both of our homes. They’re efficient, pleasant and accommodating.
Brian was on-time, efficient, and thorough. I would definitely recommend Sergio's!
the best
Sergios is the BEST! We've used them for over 20-years. They have the best customer service - always professional, on-time, responsive, and so accommodating. Along with regular quarterly maintenance, they have always taken care of any issues we have had and always solve the problem. Highly recommend!
I have used Sergio’s Pest Control for more than 40 years. Have them come quarterly to make sure I don’t have problems. Highly recommend Sergio’s.
Wonderful service. They are always available when you need them. Love Dion!
My 100% satisfaction with the products and services of Sergio's extends many years. I have never had a bug issue during their coverage.
Tommy was very informative, professional and personable. He was able to identify the issue and offer suggestions. It was very helpful. I would contact this company again
Very professional. Very happy with results
Extremely happy with their service. Tommy was a great help!
Sergio’s is absolutely amazing - Dion came out to look at an area of concern and he was on time, friendly, clean, super thorough and explained everything to me from the issue we were having to pricing. At no point did I feel pressured and when Dion left, I felt that we had a clear solution to our issue. Will…
When I was in high school, Tony (Sergio's son) would come out and spray for carpenter ants. They treated my parent's house for years. I'm now in my early 50's and anytime I have a pest control problem, they're the only company I call. Sergio's son Tony who used to come out and service my parents house now owns the…
Tommy was amazing! He came out to do an inspection and had some very good suggestions. We was professional, knowledgeable and very helpful. I would definitely use again! Plus this company is local!
Tommy was great! He was very knowledgeable, personable and professional. I would definitely recommend sergios.
We have been protected by Sergio's for 21 years. They have been responsive when an unexpected problem arose, and they have been very respective of our house and grounds. They have solved a mouse problem, a large hornet nest and wasp nests over the years. We heartly recommend them to our friends.
Was blown away by the incredible customer service, we’ve had a bug problem for years and it was really nice to have all of my issues be solved by a local, small business who really cares and stopped at nothing to help us solve all of our issues, cannot recommend them enough !
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Home inspection | 81 | $71–$186 |
| General pest inspection | 69 | $63–$136 |
| Hornet & wasp extermination | 66 | $106–$282 |
| Bug & insect extermination | 42 | $66–$146 |
| Ant extermination | 39 | $91–$282 |
| Spider extermination | 28 | $73–$168 |
| Rodent extermination | 18 | $103–$371 |
| Bee extermination | 12 | $196–$426 |
