Experts Reviews · Company report
Sergio's Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%99+14Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Sergio's Pest Control

Novi, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 141 pest control services · 5.0★ from 631 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sergio's Pest Control is better than 97% of pest control services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sergio's Pest Control is better than 97% of pest control services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sergio's Pest Control is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sergio's Pest Control is better than 99% of pest control services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sergio's Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sergio's Pest Control is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Sergio's Pest Control for 8 kinds of job.

Sergio's Pest Control for home inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.81
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$186
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Home inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#25 / 93
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 81 Google reviews tagged “Home inspection” · showing 40

Denise1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had routine extermination inside and out. Service was friendly, informative and complete. Technician asked me about previous problem, he listens! Thank you!

Paid $200+Reasonable priceHome inspection
Aaron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Good, efficient service.

Home inspection
Norman8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very thorough and professional.

Home inspection
ChandraLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Kurt was exceptional. He was patient with all my questions and very thoroughly looked for a nest. He didn't find one but gave us suggestions to decrease activity around my flower beds. Highly recommend!

Paid $140–160Great priceHome inspectionHornet & wasp extermination
Mallery1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jason was very friendly and helpful. He treated all the areas that needed to be taken care of in a timely and polite manner.

Paid $200+Not sureHome inspectionHornet & wasp extermination
GerardLocal Guide · 82 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Sergio's is the best in pest. No pressure, goes the extra mile. We've had others the did the incorrect thing like throwing bait all over the attic and let the mice die in the walls. Sergios Identification of missed areas of other companies have hopefully solved our reinfestion issues.

Paid $140–160Great priceHome inspectionHornet & wasp extermination
Laurie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tommy's great! We've had him at our house for years! I'd recommend him highly.

Home inspectionSpider exterminationFlea & mite extermination
Dylan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Kurt was very professional, got in got the job done and done right. We will be using again if the need arises in the future

Paid $140–160Reasonable priceHome inspectionHornet & wasp extermination
Elizabeth7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Hands down Sergio’s is a fantastic company. I was freaked out by my pest problem and Dion reassured me that it was okay and could be handled. He did a full inspection and even noticed an area on my door wall that was leaking and causing moisture in the house. We’ve been using Sergio’s in our family for over 20…

Reasonable priceHome inspection
Matthew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tommy was exceptional. He took the time to explain the problem, how he would handle it, and did a full house inspection looking for bees. Really appreciate how thorough and knowledgeable he was.

Great priceHome inspectionHornet & wasp extermination
J1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

A cut above is a phrase I don’t use too often but let me tell you, Dion came out late in the day to inspect my Yellowjacket issue, talked me through pointers and information I hadn’t known, helped me handle my issue and helped myself and my family have peace of mind! In today’s world peace of mind goes a long way!…

Home inspection
gail2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

We have used Sergio for over 40 years. Great service with fantastic staff. Always accommodating to schedule changes and prompt arrival!

Paid $140–160Great priceHome inspectionGeneral pest inspectionAnt extermination
Shani8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Always kind and prompt!

Reasonable priceHome inspection
TrishLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I would refer Sergio's to anyone looking for pest control services

Paid $140–160Reasonable priceHome inspection+ Responsiveness+ Punctuality+ Quality
Christian8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Adam did an excellent job at my home. He was very informative, answered all and any questions I had, and was very professional. He explained all options moving forward and gave great recommendations on a game plan. Pricing is very fair and transparent. I can see why Sergio’s consistently has 5-star reviews because…

Home inspectionHornet & wasp extermination
Pete5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tommy is the insect pro. He is the one I can trust to do the job right. Super helpful, answers all questions.

Home inspection
Nick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Kurt was super nice and very knowledgeable!

Paid $140–160Reasonable priceHome inspection
Justin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had Sergios out for a rodent inspection prior to a new garage build. Jacob was very courteous and professional and answered the questions I had. Would recommend.

Paid $120–140Home inspection
TMAN10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Have used for several years and service has always been timely, polite, effective and all our questions answered. Highly recommended.

Great priceHome inspectionHornet & wasp exterminationGeneral pest inspection
Amy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent

Great priceHome inspection
Shirley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Tommy has been to my home to help with various pest issues over many years. He is always so knowledgeable, helpful and friendly.

Reasonable priceHome inspection
Jill10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Sergios is a 5 star operation. They provide pictures and details and they are very thorough. I highly recommend them.

Home inspectionSpider extermination
Tim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The service tech was personable as well as knowledgeable. He conducted himself in a professional manner too.

Paid $200+Reasonable priceHome inspection
Beth9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Sergio’s is always very responsive when I have an issue and their technicians are extremely knowledgeable. Kurt M. is who usually comes to my home and he is personable, knowledgeable and helpful.

Reasonable priceHome inspection
PennyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

The Sergio representative showed up promptly and told me the problem and got right to work. He even checked another area that I had some concern about.

Reasonable priceHome inspectionBee extermination
Karen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Adam was great. Extremely thorough explaining everything he was doing. Great at his job!!!

Paid $200+Reasonable priceHome inspection
JahronLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Kurt was very friendly thorough and professional! He had great recommendations and explained everything is great detail. If you have any pest or rodent needs, call Sergio’s Pest Control.

Paid $200+Great priceHome inspectionRodent extermination
Cynthia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★

Did not help with the problem, and charged me $250.00 for what I thought was supposed to be to be a FREE first time inspection! Not happy!

Paid $200+OverpricedHome inspection
C6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Tommy is the best !

Great priceHome inspection
Fredi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Adam is great - punctual, friendly and knowledgeable.

Reasonable priceHome inspection
ryan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Tommy was knowledgeable and efficient

Great priceHome inspectionGeneral pest inspection
MarcLocal Guide · 92 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Sergio’s Pest Control has been outstanding to work with. They are responsive, professional, and consistently deliver great results. A special shoutout to Dion, he went above and beyond to make sure everything was handled thoroughly and explained clearly, and you can tell he genuinely cares about his work and the…

Great priceHome inspectionHornet & wasp exterminationSpider extermination
Lauren4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

The BEST pest control service in Michigan! Highly recommend!

Paid $200+Reasonable priceHome inspection
Marissa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Friendly and efficient

Not sureHome inspection
Barbara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Brian did an amazing job and is very personable.

Paid $40–60Reasonable priceHome inspection
GoogleLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Highly recommend Sergio's! Tommy is our favorite tech! Knowledgeable, kind, a wonderful human!

Reasonable priceHome inspectionGeneral pest inspection
JonathanLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Brian was prompt and very friendly.

Reasonable priceHome inspectionGeneral pest inspection
Jessica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Tommy was friendly, knowledgable, professional and a good communicator.

Home inspection
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Tommy is always friendly and professional. It’s why I always use Sergio’s

Great priceHome inspectionBug & insect exterminationAnt extermination
AshleyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Updating to reiterate what I’ve already said below: Reaching out to Sergios back in 2024 was the best quality of life decision I have made for my home. Kurt always finds a way to go above and beyond with every visit. The money spent quarterly brings such peace of mind, that I wish I would have made the call sooner.…

Home inspectionHornet & wasp exterminationRodent extermination

Show more home inspection reviews (41 more) →

Price

$159+24% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 67%Overpriced 1%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection81$71–$186
General pest inspection69$63–$136
Hornet & wasp extermination66$106–$282
Bug & insect extermination42$66–$146
Ant extermination39$91–$282
Spider extermination28$73–$168
Rodent extermination18$103–$371
Bee extermination12$196–$426

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