Experts Reviews · Company report
Sergio's Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%99+14Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Sergio's Pest Control

Novi, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 141 pest control services · 5.0★ from 631 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sergio's Pest Control is better than 97% of pest control services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sergio's Pest Control is better than 97% of pest control services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sergio's Pest Control is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sergio's Pest Control is better than 99% of pest control services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sergio's Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sergio's Pest Control is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Sergio's Pest Control for 8 kinds of job.

Sergio's Pest Control for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.67
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$106–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 109
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 67 Google reviews tagged “Hornet & wasp extermination” · showing 40

Lisa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I’ve been a customer for 5 years and always get exceptional service. I’ve always had the same technician (Kurt - he’s amazing) which is so important bc he knows our home well and that makes things so convenient. I’ll never use a different company.

Paid $1–20Great priceHornet & wasp extermination
KarynLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Sergio's was a neighbor recommendation from NextDoor. We had been having trouble with yellowjackets getting in our house for weeks, so I gave them a call. They were so friendly and helpful on the phone, and Jake that came out took time to understand our issue and figure out where they might be coming in. He took…

Paid $200+Reasonable priceHornet & wasp extermination
karen10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very thorough and knowledgeable and they answer the phone with a human!

Hornet & wasp extermination
NathanLocal Guide · 84 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I've had yellowjackets for a number of years but this year they really took hold and we had an influx and I got stung a bunch of times. One call with Sergios and Brian was there in a few days. He found 4 nests and treated them all. Within 24 hours they were all gone. It's now been 3 weeks and we're all clear. Super…

Paid $200+Reasonable priceHornet & wasp extermination
Carol4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We would definitely call Sergio's again and welcome Tommy as our pest control technician. He was extremely knowledgeable & efficient in dealing with our bald-faced hornet nests and a great person to work with!

Reasonable priceHornet & wasp extermination
ChandraLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Kurt was exceptional. He was patient with all my questions and very thoroughly looked for a nest. He didn't find one but gave us suggestions to decrease activity around my flower beds. Highly recommend!

Paid $140–160Great priceHome inspectionHornet & wasp extermination
Mallery1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jason was very friendly and helpful. He treated all the areas that needed to be taken care of in a timely and polite manner.

Paid $200+Not sureHome inspectionHornet & wasp extermination
GerardLocal Guide · 82 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Sergio's is the best in pest. No pressure, goes the extra mile. We've had others the did the incorrect thing like throwing bait all over the attic and let the mice die in the walls. Sergios Identification of missed areas of other companies have hopefully solved our reinfestion issues.

Paid $140–160Great priceHome inspectionHornet & wasp extermination
Donte12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Kurt was great! He quickly identified our issue and provided the required treatment right away

Hornet & wasp extermination
Dylan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Kurt was very professional, got in got the job done and done right. We will be using again if the need arises in the future

Paid $140–160Reasonable priceHome inspectionHornet & wasp extermination
ChristineLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They came out the next morning after we called with a yellow jacket issue. Kurt was on time, professional and very knowledgeable. We highly recommend Sergio’s. We had called more familiar names in the business and they were rude on the phone, used AI secretaries or not able to come out for a week. I spoke to a real…

Reasonable priceHornet & wasp extermination
NikkiLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I have been using Sergio’s for years. They are friendly, respectful of my time and thorough. I use them for exterior bug extermination and to eliminate wasps nest on our property. Recently, Jacob was out to do an exterior treatment and he did a great job! He was friendly, arrived on time and treated all the nooks…

Paid $100–120Great priceHornet & wasp exterminationSpider exterminationBug & insect extermination
Howie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Good job.

Paid $200+Reasonable priceHornet & wasp extermination
Julie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Kurt is knowledgeable and professional. He was very kind and helpful.

Hornet & wasp extermination
Matthew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tommy was exceptional. He took the time to explain the problem, how he would handle it, and did a full house inspection looking for bees. Really appreciate how thorough and knowledgeable he was.

Great priceHome inspectionHornet & wasp extermination
TLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rapid response time and thorough disposition of the problem.

Reasonable priceHornet & wasp extermination
ILocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I recently started using Sergio Pest Control in May. I am very pleased. They are professional, friendly, and respectful. Kurt has been my technician twice - such a nice and patient guy, answered all of my questions. So far I have the exterior of my home sprayed. This week I called because I thought I had a bee…

Paid $180–200Great priceHornet & wasp extermination
JudyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Service to remove very large Yellow Jackets nest was performed today. Dion suited up, located the large nest and took care of the problem. Dion is extremely knowledgable about everything “pests” at Sergio’s Pest Control. We’ve been loyal customers for decades now. Explained what we can expect over the next few days…

Paid $200+Reasonable priceHornet & wasp extermination
JustynnLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Thank you to Sergio's for coming to remove a bald-faced hornets nest from our property. The response time was amazing, and the communication as well. We will be using them going forward. 5-star pest control.

Customer photo from Justynn's review
Hornet & wasp extermination
JakeLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Dion was awesome to work with. Took his time to explain everything he was doing and handled the yellow jackets with ease. Super professional and just an awesome dude. Highly recommend

Paid $200+Hornet & wasp extermination
Ann3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very professional and removed bald face hornet nest and took it with him.

Paid $200+Reasonable priceHornet & wasp extermination
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Used them for a yellow jacket nest. Area was really high and hard to access. Kurt was knowledgeable and easy to work with. Would use again A++

Reasonable priceHornet & wasp extermination
Christian8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Adam did an excellent job at my home. He was very informative, answered all and any questions I had, and was very professional. He explained all options moving forward and gave great recommendations on a game plan. Pricing is very fair and transparent. I can see why Sergio’s consistently has 5-star reviews because…

Home inspectionHornet & wasp extermination
Brett5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Spectacular and informative service. Quick response as well.

Hornet & wasp extermination
Pat3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I realized Sunday afternoon that I had a flying insect problem. I called Sergios Monday morning and Jacob was here lateTuesday morning to take care of the problem. He arrived promptly and took care of the problem quickly. He was courteous, efficient and informative. I used their services last year and was pleased then as well.

Hornet & wasp extermination
TMAN10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Have used for several years and service has always been timely, polite, effective and all our questions answered. Highly recommended.

Great priceHome inspectionHornet & wasp exterminationGeneral pest inspection
Linda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had an outstanding experience with Kurk, from, Sergio's pest control, company! He came out the very same day I called to help with a severe yellow jacket Bee issue at my house, which I truly appreciated. He was professional, knowledgeable, and incredibly thorough. He took the time to answer every one of my…

Paid $200+Great priceHornet & wasp exterminationBee extermination
J3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jacob did a great job!

Paid $200+Reasonable priceHornet & wasp extermination
Michelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Thanks for the quick service. Tommy was great. Knowledgeable and so friendly.

Paid $200+Reasonable priceHornet & wasp extermination
Jerry11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

He's the best!

Great priceHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Claudia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

always great service Kurt was very professional And Sergio’s team is considerate of your meeds

Reasonable priceHornet & wasp extermination
RJLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very good communications and service with quick and easy scheduling

Reasonable priceHornet & wasp extermination
Jody1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Brian responded to my message on a Sunday and was out to service my yard within 24 hours. GREAT customer experience from Brian at Sergio’s!

Paid $200+Reasonable priceHornet & wasp exterminationBee extermination
MindyLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Sergio's is amazing, the technician Brian, specifically took time with my property, was super nice and I HIGHLY recommend them for all of your pest needs!

Paid $200+Reasonable priceHornet & wasp extermination
JeremyLocal Guide · 81 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Sergio's is the best if you need spraying for insects. Kurt was or technician today and he was friendly and efficient. Her was thorough and sprayed all the books and little hiding locations of the stinging pests. I appreciate there service and have used them for years

Paid $80–100Reasonable priceHornet & wasp extermination
MarcLocal Guide · 92 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Sergio’s Pest Control has been outstanding to work with. They are responsive, professional, and consistently deliver great results. A special shoutout to Dion, he went above and beyond to make sure everything was handled thoroughly and explained clearly, and you can tell he genuinely cares about his work and the…

Great priceHome inspectionHornet & wasp exterminationSpider extermination
Ilene11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

As always Sergio is top notch and Tommy is fantastic. He so thorough and polite always. Been doing our home for about 10 years now.

Paid $200+Reasonable priceHornet & wasp extermination
NancyLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Tommy always does a great job at our house spraying for stinging insects. He also explained to us how to avoid mosquitoes naturally without using harmful chemicals. I'd prefer not to spray at all but we had a hornets nest in our front yard one year and I was mowing the lawn and got stung badly on the ankle. It…

Great priceHornet & wasp extermination
Michael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I have used Sergio's for years. They are a great, family owned, local business. Their techs arrive on time and are very professional. If there are any issues, they respond to any concerns immediately. They are much better than the national chains. Do yourself a favor and use Sergio's. You will not be disappointed.

Paid $200+Reasonable priceSpider extermination+ Value
AshleyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Updating to reiterate what I’ve already said below: Reaching out to Sergios back in 2024 was the best quality of life decision I have made for my home. Kurt always finds a way to go above and beyond with every visit. The money spent quarterly brings such peace of mind, that I wish I would have made the call sooner.…

Home inspectionHornet & wasp exterminationRodent extermination

Show more hornet & wasp extermination reviews (27 more) →

Price

$159+24% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 67%Overpriced 1%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection81$71–$186
General pest inspection69$63–$136
Hornet & wasp extermination66$106–$282
Bug & insect extermination42$66–$146
Ant extermination39$91–$282
Spider extermination28$73–$168
Rodent extermination18$103–$371
Bee extermination12$196–$426

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