Analyzing 8,137,0068.1M ReviewsFor 23,00523K Experts

Experts Reviews · Company report
Serve YOU Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Serve YOU Electric

Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 125 electricians · 5.0★ from 104 Google reviews

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Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Serve YOU Electric is better than 100% of electricians.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Serve YOU Electric is better than 98% of electricians.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Serve YOU Electric is better than 99% of electricians.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Serve YOU Electric is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Serve YOU Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Serve YOU Electric is better than —% of electricians.–
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Reviews for your job

Customers hired Serve YOU Electric for 8 kinds of job.

Serve YOU Electric for electrical outlet & switch repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$5,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$415
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical outlet & switch repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#76 / 110
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Electrical outlet & switch repair”

Cheri4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Five stars is definitely not enough to give this company. I had a nightmare of an electrical system in this house. I swear someone jerryrigged the place during the past 50 years. Chris and his crew of Nick and Kenrick came twice to my home first to install and upgrade a new panel, surge protector and outdoor…

Great priceFan installationGround wire installationElectrical panel replacement or upgrading
MikeLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys are the real deal! I was so impressed the first time around when they installed our ceiling fans, I had them come back for more work. They replaced old chandeliers with very nice updated ones. Professional and courteous. I will recommend these guys every time. Thank you!

Customer photo from Mike's review
Fan installationLight fixture installationElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
JamesLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great company! Chris was very professional. He pinpointed the problem and fixed it quickly. Would definitely call again and highly recommend. Thanks Serve You!

Electrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
JonLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Sadly after opening our inground pool this year, we found out our pump and heater electrical was nicked somewhere and completely fried; not working :( So naturally, we franticly called around and no local electricians were willing to help. Amazingly when we called Serve You Electrical; Chris came out the very same…

Electrical outlet & switch installationElectrical outlet & switch relocationElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Professionalism
Greta1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Save yourself the trouble of calling around and just hire Service You Electric now. Chris and his crew were the only company I contacted that was able to do the work quickly versus two months out. Thanks to Chris, our updated kitchen and upgraded electrical panel and outlets will be ready in time for our move in. He…

Light fixture installationElectrical outlet & switch repairElectrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality
RAYMOND2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Had an issue with my house not having power. They came in got it fixed right away, were professional, knowledgeable, reasonably priced and was up front about what they were charging. He even tried to help troubleshoot before coming out to see if it was something simple. Have the number saved incase I need an electrician in the future 10/10 would recommend

Electrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Tommy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We had the privilege of meeting Chris recently. He was so professional and thorough in his work. Very genuine and so incredibly knowledgeable. Will be using this company for now on. Thanks you Chris!

Electrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Matt3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I tried to do some DIY outlet/switch upgrades, but couldn't figure out why my lights/outlets wouldn't work. I called on a Saturday and Chris was able to come out that day. He fixed my mistakes and gave me tips for any other future DIY work I might try. Overall he was very friendly, did good work, and I'll definitely call him to fix my future mistakes.

Light fixture repairElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Amadeusz1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $5,000+Great priceElectrical panel replacement or upgradingElectrical outlet & switch repair

Price

$2.1k+330% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 63%Reasonable 38%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Light fixture installation15$196–$811
Electrical panel replacement or upgrading11$1.9k–$4.3k
Electrical outlet & switch repair9$114–$415
Electrical outlet & switch installation8$248–$958
Electrical outlet & switch relocation6$224–$807
Fan installation4$135–$621
Electrical panel repair3$209–$888
Light fixture repair3$114–$385

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