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Serve YOU Electric

Electrical installation service · Troy, MI · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 125 electriciansPosition by Experts Score among all companies we track in this category. · better than 88%
5.0 ★★★★★ 104 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
50%reviews answered by the owner
$2.1ktypical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Serve YOU Electric at a glance

Google reviewers rate Serve YOU Electric five stars based on 104 reviews, noting the owner replies to half of them. Customers frequently cite punctuality, clear communication, and reasonable pricing for services like panel upgrades, outdoor lighting, and circuit installations. The team is described as knowledgeable and professional, often arriving same-day for emergencies and explaining work thoroughly. No recurring criticisms appear in the provided excerpts, which consistently highlight efficient service and satisfactory outcomes.

  • Google rating: 5.0 out of 5 from 104 reviews (100% five-star).
  • Reviews on this page: 104 Google reviews (100 with written comments, 4 with photos).
  • Owner responses: the business replied to 50% of reviews.
  • Most recent review: October 12, 2026.
  • Service: Electrician serving Troy, Michigan.

Data from Google, last updated November 2, 2026.

Score profile vs other electricians

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

Satisfaction100Reliability98Craft & service99Value100Momentum100Replies to reviews–Satisfaction: 100 (median 94)Reliability: 98 (median 93)Craft & service: 99 (median 98)Value: 100 (median 100)Momentum: 100 (median 100)
Serve YOU ElectricElectricians median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Serve YOU Electric: 100/100 on this factor. Category median: 94.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Serve YOU Electric: 98/100 on this factor. Category median: 93.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Serve YOU Electric: 99/100 on this factor. Category median: 98.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Serve YOU Electric: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Serve YOU Electric: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 88.–
–

Bar = this company · dark tick = category median.

Star ratings

104 Google reviews we collected

  • 5 stars104100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 100 written reviews

  • Praise28799%
  • Complaints41%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price563%
  • Reasonable338%
  • Overpriced00%
  • Not sure00%
$2.1k+330% vs typical electricians

Middle half of what 6 customers paid ($723–$3.9k) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude6623%
  • Speed & response5318%
  • Would recommend5017%
  • Quality & results4616%
  • Price & value3512%
  • Communication217%
  • Honesty & trust207%

What customers talk about

We read 100 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “On time and knowledgeable of the work needing performed.”
  • “They came out the same day and communicated every step of the process.”
  • “Highly recommend them for any of your electrical needs.”
  • “I have had other companies do work for me before and these guys are top notch.”
    “Chris was able to come out the next day with his crew for our emergency and upgrade our panel, along with replacing our severely damaged box.”
  • “Chris the owner showed up on time and for a "very reasonable price" disconnected the wiring from our breaker panel and removed all the outlets and poo…”
  • “The service was excellent from initial contact through their website and text communication.”
  • “Honest, reliable, quick, and very reasonable with price.”

People customers mention

  • Chris 26 reviews
  • Josh 10 reviews
  • Steve 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Serve YOU Electric for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Jeanne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Kendrick was amazing. I have had other companies do work for me before and these guys are top notch. Do not hesitate to hire them.

Paid $500–1,000Great priceLight fixture installation
WLocal Guide · 137 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Did a great job on rerouting my 2” piping from meter to fuse box and installing a disconnect by the meter and surge protector in the fuse box. On time and knowledgeable of the work needing performed.

Paid $1,500–2,000Reasonable priceService not listed
BruceLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Called Serve You Electric to get an estimate for removing electrical outlets and pool lights from around our above ground pool that we are removing. Chris the owner showed up on time and for a "very reasonable price" disconnected the wiring from our breaker panel and removed all the outlets and pool lights from…

Paid $1–500Great priceElectrical outlet & switch relocation
AdriannaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I called on a Friday after DTE told me we needed a new meter box because ours was shot. Our power was failing quickly circuit by circuit. Chris was able to come out the next day with his crew for our emergency and upgrade our panel, along with replacing our severely damaged box. I could not be happier and more appreciative!!

Paid $3,500–4,000Reasonable priceElectrical panel replacement or upgradingService not listed
Bill4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We had Serve You install a new service drop, meter, and upgrade our circuit breaker. The service was excellent from initial contact through their website and text communication. On the day of the job, the crew arrived first thing in the morning, got straight to work, and remained professional throughout. They did a…

Customer photo from Bill's reviewCustomer photo from Bill's review
Paid $2,000+Reasonable priceElectrical panel replacement or upgradingService not listed

Photos

Customer reviews

5.0 ★★★★★ 104 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Jeanne VanLaan2 reviewsTotal number of Google reviews Jeanne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kendrick was amazing. I have had other companies do work for me before and these guys are top notch. Do not hesitate to hire them.

  • Price assessment: Great price
  • Price: $500–1,000
  • Services: Light fixture installation
Bre FrenchLocal Guide · 43 reviewsTotal number of Google reviews Bre has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

If I could give 10 stars I would! These guys are the best. Highly recommend them for any of your electrical needs. They came out the same day and communicated every step of the process. And solved a very unforeseen issue. I truly appreciate them.

W Zur (wzur)Local Guide · 137 reviewsTotal number of Google reviews W has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Did a great job on rerouting my 2” piping from meter to fuse box and installing a disconnect by the meter and surge protector in the fuse box. On time and knowledgeable of the work needing performed.

  • Price assessment: Reasonable price
  • Price: $1,500–2,000
  • Services: Service not listed
Bruce BissonnetteLocal Guide · 18 reviewsTotal number of Google reviews Bruce has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Called Serve You Electric to get an estimate for removing electrical outlets and pool lights from around our above ground pool that we are removing. Chris the owner showed up on time and for a "very reasonable price" disconnected the wiring from our breaker panel and removed all the outlets and pool lights from around our pool. I would highly recommend Serve You Electric and Chris for any electrical work you might need.

  • Price assessment: Great price
  • Price: $1–500
  • Services: Electrical outlet & switch relocation
Adrianna PulliamLocal Guide · 10 reviewsTotal number of Google reviews Adrianna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I called on a Friday after DTE told me we needed a new meter box because ours was shot. Our power was failing quickly circuit by circuit. Chris was able to come out the next day with his crew for our emergency and upgrade our panel, along with replacing our severely damaged box. I could not be happier and more appreciative!!

  • Price assessment: Reasonable price
  • Price: $3,500–4,000
  • Services: Electrical panel replacement or upgrading, Service not listed
Response from the owner · 3 months ago

Thank you Adrianna for an Awesome Review!

Bill Benoit4 reviewsTotal number of Google reviews Bill has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had Serve You install a new service drop, meter, and upgrade our circuit breaker. The service was excellent from initial contact through their website and text communication. On the day of the job, the crew arrived first thing in the morning, got straight to work, and remained professional throughout. They did a great job cleaning up and clearly explained the work that was performed. 10/10—highly recommend.

  • Price assessment: Reasonable price
  • Price: $2,000+
  • Services: Electrical panel replacement or upgrading, Service not listed
LastLaughRecords2 reviewsTotal number of Google reviews LastLaughRecords has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Upfront, honest, on time, and AWESOME!! Chris’s transparency and diligence were top notch, and he educated me on why some things cost less and WHY NOT TO GET THE CHEAP STUFF. Thanks for everything Chris. 🙏🏼💯

Response from the owner · 7 months ago

Your awesome! Thank you for a great review!!!

Jeremy MangasLocal Guide · 19 reviewsTotal number of Google reviews Jeremy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wow! Friendly crew, fast work, and great cleanup. Highly recommend.

Response from the owner · 8 months ago

Thank you for the awesome review!

Robert Winn11 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The guys were knowledgeable and when they finished they cleaned up. Would definitely use them again

Response from the owner · 8 months ago

Thank you Rob!

Greg Evennou4 reviewsTotal number of Google reviews Greg has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I recommend Serve YOU Electric to anyone looking for electrical work, they are excellent!

Response from the owner · 10 months ago

Thank you Greg for an Awesome review!

Serve YOU Electric on Google Maps →

Business details