How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREService Express Heating and Air Conditioning
Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 10 boiler installers · 4.9★ from 960 Google reviews
Report card
Percentile vs other boiler installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Service Express Heating and Air Conditioning for 8 kinds of job.
Service Express Heating and Air Conditioning for a/c system repair
Clear ✕All 67 Google reviews tagged “A/C system repair” · showing 20
Did a great job with my boiler tune up!!
Service Express has serviced our HVAC units for over 20 years. Not only have I been impressed with the level of service over this time frame, but every technician who has come into my home has been professional, courteous, and comfortable to be around. Thank you.
excellent service
For the third year, we have maintained contracts with this company for large commercial campuses operating seven days a week. We are very satisfied with the professionalism they demonstrate in every aspect of their services.
Your techs explained all work that was preformed on checking the furnace , boiler, and hot water tanks at both homes. During service, I notice that they continued to vacuum and clean the basement area . After completed furnace and boiler areas were spotless and since I just sealed and painted the basement floor,…
Great service
First I want to Thank Sherrie for following up on my text to the company. The service Tech Rudi was Awesome. He explained the problem that was wrong with my Air Conditioner. He fixed the problem and was very professional. I would recommend Service Express and Rudi to Family and Friends.
Kenny fixed the problem and was courteous.
Thank you very much for making the stop to remove the AC window unit, even though it had already been recycled.
Service Express is great! We’re happy with the service
Well done. Over and above our expectations.
We’ve had a great experience with Service Express Heating & Air. They are professional, honest, and transparent, taking the time to explain what actually needs to be done—and just as importantly, what doesn’t. I really appreciate that they don’t try to upsell unnecessary services. It’s refreshing to find a company…
Perfect. Courteous. Answered questions well. I don’t recall the technician’s name. He was great to work with and provided an explanation of what he replaced.
Alex did a fine job. Explained what was done.
Excellent service call. Very thorough.Worked efficiently, explained thoroughly, very professional. Recommend highly!
Rudi performed annual maintenance check in a competent, professional manner. He was respectful of us and our home, explained the results of his testing and answered our questions. I'd like him back again next year and/or for any AC service/repair. (2024) Aleks was able to come the same day I called with an AC…
Great job..honest guys!
We’ve used many HVAC services over the years, but no one is as knowledgeable, kind, and reliable as Service Express! We had a heating unit that wasn’t working as the temperature dropped below zero…Alex came out after hours (9pm) and had the house warming back up when he left. He was patient, thorough and so professional. Very grateful!
Great company, great team. I can always count on Alex to get it done quickly and correctly.
I was able to get on the schedule in a timely manner. They arrived in the time frame. They were able to determine the problem and gave me options on how to proceed. They were friendly, yet professional and completed the job to my satisfaction. The cost was reasonable and I would not hesitate to recommend them and use their services again. Thank you.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 219 | $37–$264 |
| A/C system maintenance | 155 | $39–$318 |
| Heating system maintenance | 107 | $37–$317 |
| Cleaning | 88 | $135–$484 |
| Heating system repair | 67 | $78–$745 |
| A/C system repair | 66 | $216–$611 |
| HVAC system repair | 60 | $145–$618 |
| Repair HVAC | 30 | — |
