How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREService Express Heating and Air Conditioning
Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 10 boiler installers · 4.9★ from 960 Google reviews
Report card
Percentile vs other boiler installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Service Express Heating and Air Conditioning for 8 kinds of job.
Service Express Heating and Air Conditioning for HVAC system repair
Clear ✕All 68 Google reviews tagged “HVAC system repair” · showing 40
Service Express has serviced our HVAC units for over 20 years. Not only have I been impressed with the level of service over this time frame, but every technician who has come into my home has been professional, courteous, and comfortable to be around. Thank you.
Christian was great… took care of our problem and explained everything clearly…very pleased
Cedric was a great technician and provided good advise and excellent service.
Service Express Heating and Air did work at my commercial building and Alex did an outstanding job explaining what needs to be fixed and why? I would highly recommend it for all your HVAC needs.
For the third year, we have maintained contracts with this company for large commercial campuses operating seven days a week. We are very satisfied with the professionalism they demonstrate in every aspect of their services.
Prompt, courteous, professional service. A pleasure. Always a great experience!
Service Express has alway assisted when needed. Great customer service, communication, and pricing.
Christian Salgado did an excellent job to service the annual check up of our Central AC unit in our unit. He arrived promptly and was well prepared for the inspection. He is very knowledgeable about the technical aspects and completed an excellent job. Well done and extremely professional. Highly recommend Christian…
Service Express is great! We’re happy with the service
Service Express and Cedric are highly recommended! If there were six stars I would have given that to Cedric and Rudy
Well done. Over and above our expectations.
I am impressed! The employees are very nice and knowledgeable. And this is my 2nd service, I will not use anyone else for repairs or service!
Overall great job! They were able to fix my A/C
Brian was very efficient and professional.Service Express has been maintaining our equipment for over 35 years.
I have been with this company for 21 years and not only have they kept our heating and cooling systems working past the typical life expectancy, but every single service person has been stellar. They know their stuff, solve the problems, and you know they care about you. Highest recommendation! 1/13/22 Service…
We’ve had a great experience with Service Express Heating & Air. They are professional, honest, and transparent, taking the time to explain what actually needs to be done—and just as importantly, what doesn’t. I really appreciate that they don’t try to upsell unnecessary services. It’s refreshing to find a company…
Rudy was prompt, courteous, efficient, and fixes our A/C issue on a very hot day. So glad Service Express and Rudy took care of us right away!
Alex did a fine job. Explained what was done.
Professional and efficient. He was polite and helpful
Efficient, neat, thorough, pro-active.
As always they did a great job. They quickly diagnosed and repaired my problem. My A/C is back up and running.
Cedric installed a new motor to our system. He was very knowledgeable and thorough. Cedric was capable and completed the job very well. Worked on a hot humid day and kept his cool.
Exceedingly talented—very reliable. Have used Cedric for a number of years All visits have been excellent.
Always on time. Fair , honest.
Wasn’t able to repair A/C. Unit needs replacement.
Great service for heating or HVAC. Tech Rudy Lopez fixed my unico air handler recently. Rudi did a great job and quickly, by first listening to my description, troubleshooting, then reccommending a solution and explaining before going ahead. I reccommend service express based on a few years as their staff are always…
I use this company all the time. Every technician is very polite and professional. Always on time and gets the job done quickly. Highly recommend.
Very friendly and knowledgeable service technicians. Recognized the issue and had my A/C working in no time. Service was timely as well. Will use again!
Alex's was very through and took pictures and explained what was needed. He is very knowledgeable And happy to answer my question. He respected my property. I am very pleased with his work!
They were great!
Brian was personable, knowledgeable, and did an excellent job!
great job, great service Patient and professional
I've been a decades long customer of Service Express and have always had great service. Hans was no exception
Alex was excellent Michele in the office was so nice on scheduling Really good service
Brian made an emergency call on the weekend as our furnace conked out in the extreme cold weather. He gave us an accurate time for arrival and was able to quickly remedy the problem
Great company, great team. I can always count on Alex to get it done quickly and correctly.
Great company and honest business. Had another HVAC company tell me my furnace needed to be replaced due to a cracked heat exchanger. They fixed all the issues for $500 and was lied to by the other company.
Excellent boiler repair by Service Express! Great job by tech Brian. Well done.
Had a problem with the HVAC in the middle of the night - and was taken care off within a couple of hours!
Five stars!! Called at 11pm on a Friday for an emergency service because our hvac stopped working and Aleks Abel was at our house within an hour. Professional, efficient and fixed our hvac issue. Saved us from missing our early morning flight for the holidays! Thank you so much!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 219 | $37–$264 |
| A/C system maintenance | 155 | $39–$318 |
| Heating system maintenance | 107 | $37–$317 |
| Cleaning | 88 | $135–$484 |
| Heating system repair | 67 | $78–$745 |
| A/C system repair | 66 | $216–$611 |
| HVAC system repair | 60 | $145–$618 |
| Repair HVAC | 30 | — |
