How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREService Express Heating and Air Conditioning
Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 10 boiler installers · 4.9★ from 960 Google reviews
Report card
Percentile vs other boiler installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Service Express Heating and Air Conditioning for 8 kinds of job.
Service Express Heating and Air Conditioning for heating system maintenance
Clear ✕All 108 Google reviews tagged “Heating system maintenance” · showing 20
Brian was great! His experience is evident as he goes about the work and when he provides a clear explanation of what he found and how he handled things. Top rate! Send Brian to our house every time! Rich and Geralyn
Good job Got problem fixed Nice to deal with and very professional Will use again
Very professional, appeared to be thorough and was cordial.
Brian did a quick job of finding a pipe leak above the humidifier making it look like the humidifier was leaking. He removed the humidifier unit so the plumber can do the repairs and will return to reconnect the humidifier. Returned. Found humidifier not working. Came back and installed a new humidifier. Very efficient and professional.
excellent service
For the third year, we have maintained contracts with this company for large commercial campuses operating seven days a week. We are very satisfied with the professionalism they demonstrate in every aspect of their services.
Rudi Lopez just came out to work on our Space Pac air conditioning unit after another long spell of 90+ degree days. Service Express does a wonderful job and Rudi came through explaining everything. Luckily it just needed additional freon for our unit that is 11 years old and is annually serviced by Service…
Very professional & very thorough. All around nice job and nice Guy! He even straighten out some pipes that were crooked! Thank you!
Always professional.very knowledgable very happy customer Nice job thank u
Service Express has been an excellent company to work with over many years. All the service people, are very professional, polite and helpful...and do a great job.
We’ve used service express for over 10, years and they are always very responsive, thorough, and pleasant to deal with. Their technicians are all very skilled and with excellent customer service skills
Have used Service Express for many years. Always pleased with their Service for furnace and AC. Update: Ryan was thorough, professional, personable, courteous, as always He has been here multiple times. Update: Rudi has been to my home twice in recent years. He is very professional, careful, tidy. 5/26 Brian was the…
Arrive on time, very professional and do quality work.
Service Express is always professional in scheduling, communication and quality of service. Highly recommended!
My boiler stopped working late yesterday on one of the coldest days. Emily took my call for service. She was very helpful and seemed concerned about the my heating issue. Kenny the tech came in determined the problem so fast I couldn't believe it. It was the thermostat. I have used their service for several years…
Great company, great team. I can always count on Alex to get it done quickly and correctly.
Service Express is great! We have used them for almost 30 years. Their techs are professional and courteous and the office communicates well!! Highly recommend them!
Never a bad experience always professional and courteous if my animals and home. They sent Aleks this time and he was very thorough. Appreciate the extra thought put in especially during this season and the cold and warm fluctuation that can sometimes cause issues. All went well!
Excellent work and attention to detail
Very efficient and polite Very prompt Very neat
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 219 | $37–$264 |
| A/C system maintenance | 155 | $39–$318 |
| Heating system maintenance | 107 | $37–$317 |
| Cleaning | 88 | $135–$484 |
| Heating system repair | 67 | $78–$745 |
| A/C system repair | 66 | $216–$611 |
| HVAC system repair | 60 | $145–$618 |
| Repair HVAC | 30 | — |
