How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREService Express Heating and Air Conditioning
Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 10 boiler installers · 4.9★ from 960 Google reviews
Report card
Percentile vs other boiler installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Service Express Heating and Air Conditioning for 8 kinds of job.
Service Express Heating and Air Conditioning for heating system repair
Clear ✕All 72 Google reviews tagged “Heating system repair” · showing 20
Did a great job with my boiler tune up!!
Rudi was very thorough and professional.
Service Express Heating and Air did work at my commercial building and Alex did an outstanding job explaining what needs to be fixed and why? I would highly recommend it for all your HVAC needs.
Was recommended by a friend, will recommend to others. Good honest hard work. Didn't feel like they overcharged, and were consistently updating me along the way. Strong recommend.
For the third year, we have maintained contracts with this company for large commercial campuses operating seven days a week. We are very satisfied with the professionalism they demonstrate in every aspect of their services.
We’ve used service express for over 10, years and they are always very responsive, thorough, and pleasant to deal with. Their technicians are all very skilled and with excellent customer service skills
Service Express is always professional in scheduling, communication and quality of service. Highly recommended!
Rudi Lopez, did an excellent job Service Express is just the BEST it's that simple. They service all of my equipment Heating, air conditioning, and even replaced my hot water tank. When you call them, you know it's done.
Alex was excellent Michele in the office was so nice on scheduling Really good service
Brian made an emergency call on the weekend as our furnace conked out in the extreme cold weather. He gave us an accurate time for arrival and was able to quickly remedy the problem
Brian was great! Couldn't have asked for better service. He's very experienced, knowledgeable and readily shares his understanding of the situation (Blower was old and burned out), and resolved a secondary humidifier problem).
They called first and he appeared right on time. The serviceman was courteous and did his job quickly. Air conditioner works better (he blew out a clogged drain and replaced the filter..) Will definitely stick with Service Express.
Great company, great team. I can always count on Alex to get it done quickly and correctly.
Great company and honest business. Had another HVAC company tell me my furnace needed to be replaced due to a cracked heat exchanger. They fixed all the issues for $500 and was lied to by the other company.
They are a great team to work with.
My service technician, was helpful and informative. He explained each item we replaced today in detail and the instructions I needed for using them. I would ask for him next time I need service.
Excellent work and attention to detail
Had problems with heat came next day on time Found problem part. Replaced part did not change me for part even though out of warranty Just paid for service call
Brian was terrific - he diagnosed the problem with my steam radiator, and fixed it quickly. He also suggested additional changes to my system that would upgrade the air vents throughout the house if that is needed in future. Great experience.
Our technician Brian was outstanding. He was professional and very friendly He did an excellent job. He was here a few times before for other work. Service was done expertly and all is working well I would highly recommend Service Express
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 219 | $37–$264 |
| A/C system maintenance | 155 | $39–$318 |
| Heating system maintenance | 107 | $37–$317 |
| Cleaning | 88 | $135–$484 |
| Heating system repair | 67 | $78–$745 |
| A/C system repair | 66 | $216–$611 |
| HVAC system repair | 60 | $145–$618 |
| Repair HVAC | 30 | — |
