How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREService Express Heating and Air Conditioning
Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 10 boiler installers · 4.9★ from 960 Google reviews
Report card
Percentile vs other boiler installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Service Express Heating and Air Conditioning for 8 kinds of job.
Service Express Heating and Air Conditioning for install AC
Clear ✕All 25 Google reviews tagged “Install AC”
Service Express has serviced our HVAC units for over 20 years. Not only have I been impressed with the level of service over this time frame, but every technician who has come into my home has been professional, courteous, and comfortable to be around. Thank you.
Great company, great team. I can always count on Alex to get it done quickly and correctly.
Knowledgible and trutworthy. Shared where he thought he could make an impprovement and where he thought we should save our money. We appreciated his urgency and flexibity for scheduling.
Bob and team did a flawless job on unico system install in a challenging old condo. Communication was great, work was carefully done and they didn’t make a mess. I couldn’t have asked for more.
I live in an old (1897) home. We purchased the home in 2020 and have been living with a handful of window AC units since then. The house has radiator heat. Floor to ceiling spaces are very tight and all the space is occupied by joists. So the house was a perfect candidate for a tube AC system. After some quick…
Overall it was a good service. They provided a portable A/C to help keep the place cool while they worked. The only issue I had was that halfway through they realized they were missing a piece and had to go back to the shop. So the installation took longer.
Hans has been very professional and prompt, knowledgeable and able to fix the problem. He is conscientious and thoughtful when in our home.
Great job. Prompt and efficient.
Used their maintenance and install services for 9 years on the last 2 houses i owned. Service Express 5 Stars!
Very happy ... Hans is the best. Reliable and professional.
They have alway did a great joy for use Cedric has done a great joy for use Kenny Vargas dose a great gob for us
Emergency boiler repair was handled that day (we are existing customers). Mike talked us through everything he had to do.
Service Express has serviced our air conditioning and boiler/hot water heating systems for decades. Their people are professional, and the equipment they have installed has been very reliable.
I have been a customer since 1999. Unfortunately, our air conditioner broke down a week ago during a heat spell. I was so impressed with the professionalism, efficiency and teamwork of the entire staff to remedy the situation. Their response highlights why I have been a customer for so long.
We have used Service Express for over 20 years. They have qualified technicians who are efficient and do their jobs well. We have used them for both installation of a new space pack system and for annual maintenance of both our A/C and furnace.
My 27 year old AC system went out. I called and had a diagnostic / estimating appointment within 2 days. Alex came at the beginning of the designated time window and was very thorough in reviewing the requirements for a new system and explaining to me the options available and the implications of those options. I…
Installed 3 a/c units and a furnace. Great job, knowledgeable technicians and very customer focused.
Service Express installed a Unico high velocity air conditioning system in our late 19th century home. We received several estimates on this work and found that Service Express was the only company whose people demonstrated a solid understanding of what it would involve. Their pricing is competitive. Any glitches in…
Always professional/honest and clearly describe recommended repairs or services!!`
Would definitely call these guys back any time I needed help with AC or heating. Cedric did a very thorough job. He was very helpful and polite and great at his job. Thank you for your help!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 219 | $37–$264 |
| A/C system maintenance | 155 | $39–$318 |
| Heating system maintenance | 107 | $37–$317 |
| Cleaning | 88 | $135–$484 |
| Heating system repair | 67 | $78–$745 |
| A/C system repair | 66 | $216–$611 |
| HVAC system repair | 60 | $145–$618 |
| Repair HVAC | 30 | — |