How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREService Express Heating and Air Conditioning
Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 10 boiler installers · 4.9★ from 960 Google reviews
Report card
Percentile vs other boiler installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Service Express Heating and Air Conditioning for 8 kinds of job.
Service Express Heating and Air Conditioning for repair HVAC
Clear ✕All 30 Google reviews tagged “Repair HVAC”
We use Service Express for both heating and cooling. They have always been helpful with both basic maintenance as well as problem solving a particular issue. We have found them responsive in times where time mattered. I would highly recommend them. Each of the technicians we met have been personable and very can…
For the third year, we have maintained contracts with this company for large commercial campuses operating seven days a week. We are very satisfied with the professionalism they demonstrate in every aspect of their services.
I've been a decades long customer of Service Express and have always had great service. Hans was no exception
Brian made an emergency call on the weekend as our furnace conked out in the extreme cold weather. He gave us an accurate time for arrival and was able to quickly remedy the problem
Great company, great team. I can always count on Alex to get it done quickly and correctly.
Very happy ... Hans is the best. Reliable and professional.
Nelson worked with us to order the correct Trane fan/motor. Hans successfully installed the fan/motor on our Trane unit.
Mike did an excellent job...he methodically went through the cleaning process and communicated what was done.
This was Kenny's first visit to my house. He did very thorough job, explained some technical things me and he's welcome back.
We use Service Express for all of our HVAC needs and they are a pleasure to to business with. We live in an old home with radiant heat and a high velocity air conditioning system. Service Express are experts in dealing with these systems and I wouldn’t trust the work to anyone else!
Cedric has been maintaining our HVAC for several years and is very knowledgeable about our system, as well as friendly and professional. I ask for him by name every year.
Outstanding repair service. Technician was professional and knowledgeable. You have my strong recommendation!
Hans did a great job with a challenging situation. He was professional and performed the service with excellence!
The service call was a bit pricey. But the technician Hans was very polite professional And quick with finding out what the problem was! I am more then satisfied.
Came first to diagnose problem. Was able to bypass error to continue to give us heat until part could come. Installed new board and heat, peace and happiness returned.
I’ve been using Service Express for more than a decade in Elmhurst. They are smart, patient problem solvers. I live in a 100-year old home with a big old boiler, an air handler, and three furnaces. They understand it all, and with their help I understand it all. I would not have anyone else in my home but Service Express.
Phil did an excellent job. Thanks
Was courteous and efficient. A good experience
Absolutely excellent
Alex and his team are A Plus. Have used them for years and they always go the extra mile. Cedric is outstanding as well!
Cedrick always does a great job. I’m very satisfied with this service
Cedric came out as promised. No nonsense, professional, thorough job. He was training a newbie. Good move, Cedric knows his business. In this day and age, you don't see this old school level of customer service and fairness anymore. Keep up the good work guys!! Daddy Dave approved 👍
Cedric was very thorough and completed the job as well as what he was doing
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 219 | $37–$264 |
| A/C system maintenance | 155 | $39–$318 |
| Heating system maintenance | 107 | $37–$317 |
| Cleaning | 88 | $135–$484 |
| Heating system repair | 67 | $78–$745 |
| A/C system repair | 66 | $216–$611 |
| HVAC system repair | 60 | $145–$618 |
| Repair HVAC | 30 | — |
