Experts Reviews · Company report
Service Force Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Service Force Plumbing

Rockville, MD · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 82 septic tank services · 4.9★ from 740 Google reviews

Report card

Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Service Force Plumbing is better than 90% of septic tank services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Service Force Plumbing is better than 81% of septic tank services.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Service Force Plumbing is better than 100% of septic tank services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Service Force Plumbing is better than 100% of septic tank services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Service Force Plumbing is better than 100% of septic tank services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Service Force Plumbing is better than 100% of septic tank services.A
100

Reviews for your job

Customers hired Service Force Plumbing for 8 kinds of job.

Service Force Plumbing for faucet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.79
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$314–$845
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#23 / 31
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.33%

All 19 Google reviews tagged “Faucet installation”

Nathaniel11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★

The work was good and fast, but seemed quite expensive for the required parts (some piping and new hose bib) and labor (1 hour, total quote was $800). The service was good, but they could not provide a breakdown of parts and labor at point of sale, so I got the impression of being rubed. I went with it because I…

Paid $800–900OverpricedFaucet installation
Inna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★

I had my bathroom faucets replaced. The work was done very quickly, and I’m satisfied with the quality of the installation. However, in my opinion, the price was too high—I paid $450 for a faucet swap.

Paid $400–500OverpricedFaucet installation
Elyse10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very professional; reasonably priced and completed the work in a timely and efficient manner.

Paid $1,000+Reasonable pricePlumbing pipe repairFaucet installationShower repair
VikLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Roy and Hendrik are great to work with. Their entire crew is knowledgeable and professional. We hired them twice and they are our go to Plumbers for life. I would hire them again and recommend Service Force Plumbing to my family and friends.

Faucet installationShower installationPool plumbing repair+ Responsiveness+ Punctuality+ Quality
Jason3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was recommended Service Force Plumbing by a friend and they were perfect. Roy was great to speak with on the phone and Harold is just an awesome trustworthy guy. Valves and faucets were updated around the house and everything worked perfect the second we turned the water back on. Everything feels safer now. I highly recommend this team.

Faucet installationGarbage disposal installationService not listed+ Punctuality+ Quality+ Professionalism
Guy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Roy and his team were very professional and accommodating to our schedule. They were on time and went above and beyond to help with an unusual laundry tub install. Service Force will always be our call for plumbing needs!!

Faucet installation+ Punctuality+ Quality+ Professionalism
Frances5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Harold of Service Force Plumbing made two service visits to our home within the past three weeks. The first was to replace antiquated water supply valves under the kitchen sink and to install a new faucet. The second was to repair a leak at the main water supply valve. Harold immediately knew what to do and…

Faucet installationPlumbing leak repairService not listed+ Responsiveness+ Punctuality+ Quality
Tristann2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used Service Force Plumbing for both my home and business now. They are very responsive and come ASAP when I call. Tyler and Harold were both very professional and clearly explained any issues. I will always call them when I have p-plumbing needs!

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Gregory6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

On time very professional. Will use again

Faucet installation+ Responsiveness+ Punctuality+ Professionalism
Ann7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

First time using Service Force Plumbing based off of online reviews and had a great experience. Tyler did an excellent job removing our old, leaky, rusted faucet and installed our new one in record time. He worked cleanly and neatly and was helpful in answering our questions. I highly recommend Tyler and will ask for him for future plumbing needs!

Faucet installation+ Responsiveness+ Punctuality+ Quality
Shalom5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tyler was magnificent. He was prompt, courteous and knowledgeable. I’m thrilled with my new faucet and I will only use this company for my future plumbing needs!

Faucet installation+ Responsiveness+ Punctuality+ Quality
KarenLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This company is so professional. Great follow-up, very fair pricing and explained everything so clearly. This is going to be my new plumber for any future plumbing issues. I highly recommend

Plumbing leak detectionFaucet installation+ Responsiveness+ Punctuality+ Quality
Steven5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Five stars are inadequate-they performed ten-star work and service I will never use anyone else for plumbing needs

Faucet installationOutdoor plumbing system repairPlumbing pipe repair
Matthew8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Harold is a rockstar, has come to our house for several jobs, always punctuonal, kind, covid mask safety without asking, and proactively does more than originally asked.

Faucet installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Talou7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Harold Quinones was on time, courteous and efficient.

Faucet installation+ Responsiveness+ Punctuality+ Quality
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Call the number on the web site at 6:00 pm and a human answered the phone, the gentlemen that answered the was Roy. I explained to him what was going on and he asked to call me back to verify with his crew when they would be there, within 5 minutes I got a callback with a eta, they were right on time. The two techs…

Plumbing leak detectionFaucet installationGarbage disposal installation
Klas3 years ago★★★★★

Rating only, no written review.

Faucet installationPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Bruce6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Faucet installation+ Responsiveness+ Punctuality+ Quality
NidhiLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionFaucet installationPlumbing pipe repair+ Punctuality+ Quality+ Professionalism

Price

$447+7% vs typical septic tank services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 66%Overpriced 8%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair66$322–$1.1k
Toilet repair58$216–$593
Plumbing leak detection55$104–$618
Drain cleaning54$228–$493
Plumbing leak repair49$271–$1.1k
Water heater installation46$1.2k–$2.4k
Sewer repair28$393–$2.1k
Outdoor plumbing system repair26$328–$1.2k

Compare with