Tyler was amazing! Strong communication, humorous, prompt, and amazing. Would work with again if any plumbing needs arise. Thank you Tyler!
Service Force Plumbing
Service Force Plumbing at a glance
Customers frequently praise the company's punctuality, same-day scheduling, and clear communication regarding plumbing repairs, drain clearing, and gas leaks. Recurring themes include technicians explaining issues thoroughly and providing reasonable estimates. However, lower-rated reviews highlight concerns about high pricing for specific services, pressure to accept large contracts, and a lack of itemized breakdowns for parts and labor.
- Google rating: 4.9 out of 5 from 740 reviews (97% five-star).
- Reviews on this page: 740 Google reviews (572 with written comments, 16 with photos).
- Owner responses: the business replied to 99% of reviews.
- Most recent review: November 2, 2026.
- Service: Septic Tank Service serving Rockville, Maryland.
Data from Google, last updated November 3, 2026.
Score profile vs other septic tank services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Bar = this company · dark tick = category median.
Star ratings
740 Google reviews we collected
- 5 stars71997%
- 4 stars81%
- 3 stars10%
- 2 stars41%
- 1 star81%
Praise vs complaints
Phrases our text analysis found in 572 written reviews
- Praise1,37499%
- Complaints191%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price1718%
- Reasonable6166%
- Overpriced78%
- Not sure78%
Middle half of what 79 customers paid ($278–$834) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Staff & attitude34024%
- Speed & response31823%
- Quality & results20915%
- Would recommend17212%
- Communication14510%
- Price & value13810%
- Honesty & trust715%
What customers talk about
We read 572 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“It is clear he is very experienced and knowledgeable.”
“Strong communication, humorous, prompt, and amazing.”
“Knowledgeable, enthusiastic, patient and detail oriented.”
“Over flow would have damaged floor and furniture if probelm not fixed quickly.”
“Would highly recommend this company and will likely reach out in the future as needed!”
“I do not understand why this business is rated 5 stars.”
“David showed up earlier than expected, was extremely communicative, and completed the work quickly And effectively.”
“Service Force was able to come out the same day I called and was very upfront and reasonable about pricing.”
“First ever that has actually taken his time and used a camera to find out exactly what was going on, instead of just snaking a drain and over charging.”
“He and his company are very transparent and honest!”
“It is a scam!”
People customers mention
- Roy 54 reviews
- Tyler 49 reviews
- Harold 17 reviews
- Hendrik 14 reviews
- Pittenger 9 reviews
- Cameron 6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Service Force Plumbing for 8 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
Was able to schedule an appointment the day I called to repair leaking faucet in shower. Work was done efficiently and effectively. When I needed to have hot water temperature adjusted tech was able to return make adjustment
The technician, David was awesome! He replaced my sump pump and back up battery. My experience with the first plumber from another company was quite disappointing. David took care of every thing. I’m quite satisfied with the work done for me. I know where to go if I have any other plumbing issues.
Easily the best plumbing experience that I’ve ever had! Tyler was extremely friendly, informative, thoughtful and effective! Not only was everything fixed, but he problem solved in a way that allowed him to do what was necessary and come in under the estimate. I was, also, really impressed that the company gave me…
Pretty straightforward. Worked with this company 2 times for my business & both times were consistent. Readily available & got out same or next day. Fixed my issues very quickly and didn’t try to exploit or upcharge me. Will rely on & use again for any issues
quick and reliable service when you have an emergency situation (I had gas leak)
Joe, John, and Nate at the Service Force Team were absolutely wonderful to work with. Very knowledgeable, prompt, and efficient. Would highly recommend this company and will likely reach out in the future as needed!
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 66 | $322–$1.1k |
| Toilet repair | 58 | $216–$593 |
| Plumbing leak detection | 55 | $104–$618 |
| Drain cleaning | 54 | $228–$493 |
| Plumbing leak repair | 49 | $271–$1.1k |
| Water heater installation | 46 | $1.2k–$2.4k |
| Sewer repair | 28 | $393–$2.1k |
| Outdoor plumbing system repair | 26 | $328–$1.2k |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 740 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Was able to schedule an appointment the day I called to repair leaking faucet in shower. Work was done efficiently and effectively. When I needed to have hot water temperature adjusted tech was able to return make adjustment
- Price assessment: Reasonable price
- Price: $200–400
- Services: Shower repair
Thank you Michael! We appreciate your business! Please let us know if you need anything? Welcome to the Service Force Plumbing Family! Thank you, Roy Barnes
The technician, David was awesome! He replaced my sump pump and back up battery. My experience with the first plumber from another company was quite disappointing. David took care of every thing. I’m quite satisfied with the work done for me. I know where to go if I have any other plumbing issues.
- Price assessment: Reasonable price
- Price: $2,000+
- Services: Sump pump installation
Thank you for your business Danita! David is one of our best! Please let us know if you need anything? Welcome to the Service Force Plumbing family! Thank you, Roy Barnes
Had a gas leak and utility company shut my gas off. Service force was able to get me scheduled first thing the next morning. David showed up earlier than expected, was extremely communicative, and completed the work quickly And effectively. I will be using service force again for future issues and projects
Thank you for your business Rudy! David is one of our best. Please let us know if you need anything? Welcome to the Service Force Plumbing family! Thank you, Roy Barnes
Joe, Kameron and Chris were so easy to work with. I was able to get next day service. The issue was resolved quickly. Kameron is so knowledgeable and did a great job. I will definitely be using them Again for all plumbing needs. A++
- Services: Outdoor plumbing system repair
Thank you very much, Robin. We appreciate your business! Kolby is one of our best. Please let us know if you need anything? Welcome to the Service Force Plumbing family! Thank you, Roy Barnes
Tyler is exceptional. He did a thorough inspection of all my problems. He explained how they could be addressed. He answered all my questions, even the ones I did think to ask. It is clear he is very experienced and knowledgeable. He was also very personable and easy to talk to. He is going to send my quotes for each of the jobs we spoke about by the end of the day so that I can make a decision about each of the items that need to be addressed. (I have an old house and there were a number of things that need to be addressed and that I have put off for some time)
Thank you for your business Brian! Tyler Is one of our best. Please let us know if you need anything? Welcome to the Service Force Plumbing family! Thank you, Roy Barnes
Easily the best plumbing experience that I’ve ever had! Tyler was extremely friendly, informative, thoughtful and effective! Not only was everything fixed, but he problem solved in a way that allowed him to do what was necessary and come in under the estimate. I was, also, really impressed that the company gave me a range for their estimate over the phone ahead of the appointment. He and his company are very transparent and honest! I will definitely use them again! I recommend them highly! The “educational component” was also 100%. I had a lot of questions and Tyler answered all of them very clearly and kindly. Tyler offered additional information as well. Let me note - I can be quite difficult to please. I am 100% pleased with Tyler and Service Force Plumbing.
- Price assessment: Great price
- Price: $200–400
- Services: Drain cleaning
Thank you for your business, Amanda! Tyler is one of our best. Please let us know if you need anything? Welcome to the Service Force Plumbing family! Thank you, Roy Barnes
Service Force Plumbing helped me to replace the pressure reducing valve. Good servic and reasonable price!
Thank you for your business Jing! Proper water pressure in your home it’s very important. Having a good pressure reducing valve will take care of this. Please let us know if you need anything? Welcome to the Service Force Plumbing family! Thank you, Roy Barnes
Tyler is awesome; by far the best and most honest plumber I have experienced.
Thank you for your business Eric! Tyler is one of our best. Please let us know if you need anything? Welcome to the Service Force Plumbing family! Thank you, Roy Barnes
Had a fantastic experience with Tyler today. He thoroughly reviewed our plumbing issues and suggested a conservative path forward. No high pressure high price selling, just rational and well reasoned next steps. He's a stand up guy with a quality plumbing company and he will definitely get my business again the the future..
Thank you for your business Tom! Tyler is one of our best. Please let us know if you need anything? Welcome to the Service Force Plumbing family! Thank you, Roy Barnes
Business details
- Address: 706B E Gude Dr #3, Rockville, MD 20850
- Phone: (301) 255-1821
- Website: serviceforceplumbing.com
- Service area: Rockville, MD