Experts Reviews · Company report
Service Force Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Service Force Plumbing

Rockville, MD · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 82 septic tank services · 4.9★ from 740 Google reviews

Report card

Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Service Force Plumbing is better than 90% of septic tank services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Service Force Plumbing is better than 81% of septic tank services.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Service Force Plumbing is better than 100% of septic tank services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Service Force Plumbing is better than 100% of septic tank services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Service Force Plumbing is better than 100% of septic tank services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Service Force Plumbing is better than 100% of septic tank services.A
100

Reviews for your job

Customers hired Service Force Plumbing for 8 kinds of job.

Service Force Plumbing for faucet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$295–$680
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 30
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 24 Google reviews tagged “Faucet repair”

Zack10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Pretty straightforward. Worked with this company 2 times for my business & both times were consistent. Readily available & got out same or next day. Fixed my issues very quickly and didn’t try to exploit or upcharge me. Will rely on & use again for any issues

Paid $200–400Reasonable priceToilet repairPlumbing pipe repairFaucet repair
Judy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great comunication, quick service, reliable and friendly staff

Water heater installationPlumbing pipe repairFaucet repair
Lorraine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Courteous and efficient

Paid $700–800Not sureFaucet repairShower repair
BarbaraLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Tyler Pittenger arrived on time. I showed him all my plumbing issues and he answered them. In one bathroom he unstuck bathroom shower faucet handles, in another showed me what faucet handle operated what shower head. In the last bathroom he replaced rusty innards. My clogged kitchen sink became unclogged turning on…

Customer photo from Barbara's review
Paid $900–1,000Reasonable priceToilet repairFaucet repair
Quynh11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

David was competent & kind - and our cat loved him. Will continue to recommend on our neighborhood listserv.

Reasonable priceToilet repairGarbage disposal installationFaucet repair
Ed9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Came same day to diagnose and fix the issue. Polite and efficient. Communicated well.

Paid $200–300Reasonable priceFaucet repairOutdoor plumbing system repair
Vicky10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Andrew arrived early, fixed the issue (leaking shower head) and diagnosed what how to best repair leaking sink. He was personable, professional, capable and efficient.

Reasonable priceFaucet repair
Amanda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tyler of Service Force was on time, very knowledgeable and professional. He completed the job (installing replacement hot & cold shut off valves to washer) within an hour and cleaned up afterward. I was a little surprised at the total cost, but I understand plumbing work is expensive. Everyone I spoke to at Service Force was professional.

Faucet repair+ Responsiveness+ Punctuality+ Quality
Marya1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Service Force plumber Tyler was on time, professional, and completed the work to my satisfaction in less than two hours.

Faucet repairToilet repair+ Responsiveness+ Punctuality+ Professionalism
Judith10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Service Force is amazing.

Faucet repairShower repairToilet repair+ Responsiveness+ Punctuality+ Quality
AmandaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fixed a leaky sink and shower that 3 other plumbers couldn’t do without demoing the wall!

Faucet repairShower repair
Andrew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Tyler did a great job and provided excellent explanations and advice for my house plumbing issues.

Faucet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Mark9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mechanic was very professional and did perfect repair work.

Plumbing leak repairFaucet repairPlumbing pipe repair+ Responsiveness+ Quality+ Professionalism
EricLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The workers were on time, professional, polite, and respectful of our home. I’ve used them twice now, once for some minor repairs and a second time for water heater replacement. We’ve had good experiences from the initial call to the final cleanup.

Water heater installationFaucet repair+ Responsiveness+ Punctuality+ Quality
Alan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We got a reference for Service Force Plumbing from the USAA team that did water mitigation for us. I didn't know of Service Force before. The plumbers who came out to our house were polite, answered every question we had, and provided sound reasoning as to why the leak occurred and how they would fix it. I was very…

Faucet repairShower repairToilet repair
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Call the number on the web site at 6:00 pm and a human answered the phone, the gentlemen that answered the was Roy. I explained to him what was going on and he asked to call me back to verify with his crew when they would be there, within 5 minutes I got a callback with a eta, they were right on time. The two techs…

Plumbing leak detectionFaucet installationGarbage disposal installation
Nicholas10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ray and his partner (I am sorry I can't remember your name) were incredibly friendly and professional. They quickly remedied the issue and gave me advice on how to proceed in the future. The quote for the service was more than reasonable. 10 out of 10, would highly recommend

Plumbing leak detectionFaucet repair+ Responsiveness+ Punctuality+ Quality
Karen7 months ago★★★★★

Rating only, no written review.

Paid $1,000+Not sureToilet repairPlumbing pipe repairFaucet repair
Jeff3 years ago★★★★★

Rating only, no written review.

Plumbing leak repairFaucet repairToilet repair
Klas3 years ago★★★★★

Rating only, no written review.

Faucet installationPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Barbara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Faucet repair+ Responsiveness+ Punctuality+ Quality
Katya3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Faucet repairShower repair
Ira4 years ago★★★★★

Rating only, no written review.

Faucet repairShower repair+ Responsiveness+ Punctuality+ Quality
Dave4 years ago★★★★★

Rating only, no written review.

Faucet repairSewer repairDrain cleaning+ Responsiveness+ Punctuality+ Professionalism

Price

$447+7% vs typical septic tank services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 66%Overpriced 8%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair66$322–$1.1k
Toilet repair58$216–$593
Plumbing leak detection55$104–$618
Drain cleaning54$228–$493
Plumbing leak repair49$271–$1.1k
Water heater installation46$1.2k–$2.4k
Sewer repair28$393–$2.1k
Outdoor plumbing system repair26$328–$1.2k

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