Experts Reviews · Company report
Service Force Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Service Force Plumbing

Rockville, MD · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 82 septic tank services · 4.9★ from 740 Google reviews

Report card

Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Service Force Plumbing is better than 90% of septic tank services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Service Force Plumbing is better than 81% of septic tank services.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Service Force Plumbing is better than 100% of septic tank services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Service Force Plumbing is better than 100% of septic tank services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Service Force Plumbing is better than 100% of septic tank services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Service Force Plumbing is better than 100% of septic tank services.A
100

Reviews for your job

Customers hired Service Force Plumbing for 8 kinds of job.

Service Force Plumbing for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.58
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$216–$593
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 36
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 58 Google reviews tagged “Toilet repair” · showing 20

Zack10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Pretty straightforward. Worked with this company 2 times for my business & both times were consistent. Readily available & got out same or next day. Fixed my issues very quickly and didn’t try to exploit or upcharge me. Will rely on & use again for any issues

Paid $200–400Reasonable priceToilet repairPlumbing pipe repairFaucet repair
Eric6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Tyler really knows his stuff! He's knowledgeable, pleasant and enthusiastic. Everything a service tech should be.

Paid $2,000+Reasonable priceToilet repairSewer cleaning
KathleenLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Tyler from Service Force came and helped us with a toilet that had been screwed up by workman during a construction project. He was up front on what needed to be done. He was awesome! Highly recommend

Paid $400–600Toilet repair
Bryan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Tyler was great. Explained problems and fixed all of our issue quickly. Reasonable price. High quality work.

Toilet repairDrain cleaning
Trisha427 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Extremely professional and knowledgeable! Thanks

Paid $300–400Reasonable priceToilet repair
BarbaraLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Tyler Pittenger arrived on time. I showed him all my plumbing issues and he answered them. In one bathroom he unstuck bathroom shower faucet handles, in another showed me what faucet handle operated what shower head. In the last bathroom he replaced rusty innards. My clogged kitchen sink became unclogged turning on…

Customer photo from Barbara's review
Paid $900–1,000Reasonable priceToilet repairFaucet repair
Cheryl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

My experience with Service Force has been excellent. They have always been quick to respond with timely appointments. David Laboskie has been to my house twice. David has been super knowledgeable, respectful, professional and thorough. David is a great plumber problem solver! David was excellent!

Paid $200–300Reasonable priceToilet repairPlumbing leak detection
James8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Service Force plumbers who have worked at my home have always seemed to me to be very professional and knowledgeable.

Paid $600–700Reasonable priceToilet repairPlumbing leak repair
Catherine15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Our service was scheduled the same day I called. Elbio notified me he was on his way and was earlier than the original time window provided. He listened to my description of the issue, explained what he would do, finished the task quickly and neatly and explained his final diagnosis. Very satisfied.

Paid $200–300Reasonable priceToilet repair
Sarah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

David did a great job addressing a leak in an old toilet. He explained the leak and the options, including identifying the toilet's approximate age. We discussed price (which was very reasonable) and timing, and a week later, my new toilet had arrived and David did the install perfectly. The scheduler was also very…

Toilet repairToilet installation
Quynh11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

David was competent & kind - and our cat loved him. Will continue to recommend on our neighborhood listserv.

Reasonable priceToilet repairGarbage disposal installationFaucet repair
maria7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Tyler was courteous , very helpful explained everything and efficient. I would definitely call them again!

Paid $200–300Reasonable priceToilet repair
Elliot8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Kolby quickly and efficiently fixed my clogged toilet. High marks all the way around.

Toilet repair
RLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We could tell Tyler Pittenger was experienced by the way he carefully assessed our problem with our toilet not flushing properly. He was very communicative and answered our many questions about the toilet and the plumbing in the rest of our condo (we just moved in). We could tell he cared more about meeting our…

Paid $1–100Great priceToilet repair
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★

Excessive pressure on payment after work was done. Be ready to pay as soon as work is completed.

Paid $300–400OverpricedToilet repair
Yadong2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The staff is very nice and professional, he very quickly found the issues and showed me where the leaking came from. Based on his suggestion, I bought two bolts and replaced them by myself, all the problem got fix. I really appreciate him.

Paid $1–100Great priceToilet repair
C12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Prompt, friendly, took the time to explain everything.

Toilet repairOutdoor plumbing system repair
JoyceLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I received great service from Tyler. He called to let me know he was running late (only 15 min, btw). He quickly assessed the issue with both of my toilets, explained the issue, and fixed it. He was knowledgeable and took time to explain a best practice technique on how to prevent a recurring issue. Absolutely…

Reasonable priceToilet repair
IvoPat6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Tyler was efficient and knowledgeable and took care of our plumbing competently for the 3rd time as he is very familiar with the type of old fixtures that we have.

Paid $600–700Reasonable priceToilet repair+ Punctuality+ Quality+ Value
AndyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Service Force Customer Service is superb - quickly diagnosed and solved the problem Highly recomment

Toilet repair

Show more toilet repair reviews (38 more) →

Price

$447+7% vs typical septic tank services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 66%Overpriced 8%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair66$322–$1.1k
Toilet repair58$216–$593
Plumbing leak detection55$104–$618
Drain cleaning54$228–$493
Plumbing leak repair49$271–$1.1k
Water heater installation46$1.2k–$2.4k
Sewer repair28$393–$2.1k
Outdoor plumbing system repair26$328–$1.2k

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